Diana Hotel

The first night night was ok.... Elena tried her best. But the room wasn’t anything special . The second night we were upgraded to a better room. This hotel is certainly not a four star property! The people is empty can not be used in winter even though the weather is like spring ......: the sauna that can be used is ten euros extra! At 415 am we had to go down to the lobby since they didn’t answer the phone since the vacant adjacent rooms kept banging and it seemed like construction banging on our heads!!! Totally unacceptable I want my money back! As a gold member you expect more....... having stayed at two star properties on this trip that. Delivered more for less I feel taken!!! Where is management in all this....... I am so unsatisfied with this property. Not a four star hotel at all stop dreaming!

This is no way a four star hotel . Very disappointed the pool was empty. The gold member upgrade was not done the first night. The front desk did not answer at 415 am when the shutters from another empty room were making so much noise it was like construction. Had to get dress wake them up so they could do something! Elena at front desk is very professional but the hotel lacks a star or two by all standards! Even the comp wine couldn’t save my review ! Please do no stay here if u expect four stars breakfast was good.

This hotel was right in the heart of the town it was soo perfect! The staff were lovely and helpful and breakfast was fantastic! The pool area was so lush but small! Me and my mum loved chilling by the pool during the day with our cocktails. The only thing i'd say is that i wish they had a full body length mirror!

The air conditioning is sooo noisy! we had a room on the street side - with the church, it was noisy into the night and early morning...Sunday was horrendous because of the church service...3hrs...before that the bell? rang to wake everyone up!! The staff are excellent, brilliant people!!! Compliment to the hotel, best thing about the hotel is the staff and its central location

I paid for the comfort room and was given a tiny standard room. The next day I complained and was given the correct room. Upon departure I was charged for thr comfort room and despi

The best thing is the staff. Beyond friendly. They are willing to help in anything. They go above and beyond and that’s what makes them stand out. A great team that work together. You are greeted always when passing and with a great smile. I recommend this hotel. Let’s not forget it’s great location.

We stayed for one night as a treat for our last night in Zakynthos. This is a lovely little boutique hotel in the heart of the town with stylish and modern bedrooms. The rooftop pool area is small but great. We did not spend time at the bar beside the pool but the staff seemed nice and friendly and the decor was also lovely. The hotel is pet friendly which was amazing for us travelling with our dog. Overall a very reasonably priced, enjoyable stay! The only small negative remark is that there are no sun loungers to lie in the sun by the pool unless you want to sit on the deck chairs in the shade but this is only a minor detail. We really enjoyed our stay!

good location but quite old hotel, and too strong air refresher smell in the room

Great location and very helpful and friendly staff

We booked online line and when we saw the room, we immediately upgraded it to a larger room (the first one was very small) The hotel has a bit of faded elegance, though it offers quite a lot for a hotel in the middle of town. The swimming pool is an incredible added bonus. The breakfast was really good with lots of variety and the staff were extremely friendly and accommodating. The