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ITZA Hotel Boutique Internacional

4.0 star property
Downtown Cuenca hotel with 2 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ITZA Hotel Boutique Internacional

Reception
2 restaurants, breakfast, lunch served; local and international cuisine
Presidential Suite | Bathroom
Presidential Suite
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Non-smoking
  • Free breakfast
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Free food/drink shopping service
  • Communal living room
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Free food shopping service
The price is NZ$338
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View

Highlights

Soundproofed
Individually decorated
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Individually decorated
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Suite, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Individually decorated
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Balcony

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Twin Room, Balcony

Highlights

Balcony or patio
Soundproofed
Individually decorated
Smart TV
Pillow menu
Blackout curtains
Premium bedding
Select Comfort bed
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Twin Room, City View

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Twin Room, City View

Highlights

Soundproofed
Individually decorated
Smart TV
Pillow menu
Blackout curtains
Premium bedding
Select Comfort bed
Down duvet
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Junior Double Room, 1 King Bed, Balcony

Junior Double Room, 1 King Bed, Balcony

Junior Double Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Individually decorated
Smart TV
Pillow menu
Blackout curtains
Premium bedding
Select Comfort bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, No Windows

Deluxe Room, No Windows

Deluxe Room, No Windows

Highlights

Soundproofed
Individually decorated
Smart TV
Pillow menu
Blackout curtains
Premium bedding
Select Comfort bed
Down duvet
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room, 1 Queen Bed, City View

Luxury Room, 1 Queen Bed, City View

Luxury Room, 1 Queen Bed, City View

Highlights

Soundproofed
Individually decorated
Smart TV
Pillow menu
Blackout curtains
Premium bedding
Select Comfort bed
Down duvet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, No Windows

Deluxe Twin Room, No Windows

Deluxe Twin Room, No Windows

Highlights

Soundproofed
Individually decorated
Smart TV
Pillow menu
Blackout curtains
Premium bedding
Select Comfort bed
Down duvet
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Gran Colombia y Benigno Malo, 25, Cuenca, Azuay, EC010104

What's nearby

  • Calderon Park - 2 min walk
  • New Cathedral of Cuenca - 3 min walk
  • Río Tomebamba & Calle Larga - 12 min walk
  • Alejandro Serrano Aguilar Stadium - 18 min walk
  • Mall del Rio - 5 min drive

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 10 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 79.7 miles/128.3 km
  • 14n - Antonio Borrero Station - 3 min walk
  • Luis Cordero (Hermano Miguel) Station - 3 min walk
  • Gaspar Sangurima Tram Station - 8 min walk
  • Terminal Terrestre Station - 20 min walk
  • Unidad Nacional Tram Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Negroni - ‬3 min walk
  • ‪El Confesionario - ‬2 min walk
  • ‪Hot Dog del Tropical - ‬3 min walk
  • ‪Raymipampa - ‬2 min walk
  • ‪Le Bistro - ‬2 min walk

About this property

ITZA Hotel Boutique Internacional

Located just 1.6 mi (2.6 km) from the airport, ITZA Hotel Boutique Internacional offers a shuttle (available on request). For a bite to eat, guests can visit SANTO PLACER, one of 2 restaurants, which serves local and international cuisine and is open for breakfast, lunch and dinner. Public transportation is close by: Gaspar Sangurima Tram Station is only 8 minutes on foot.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 16 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Check-out time is 1:00 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • On-site garage
DONE

Transfers

    • Airport shuttle from 6:00 AM to 8:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants

Travelling with children

  • Children's menu

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Free newspapers in reception
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • Lockers available

Accessibility

  • Lift
  • Wheelchairs available on site
  • Closed-captioned TV
  • Portable shower seat
  • Grab bar in shower
  • Transfer shower
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 52-inch Smart TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled)
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • In-room massage
  • Individually decorated
  • Heated floor (bathroom)

Freshen up

  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Champagne service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

SANTO PLACER – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
ZAZA 360 – This rooftop bar specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
ITZA WHISKY LOUNGE – This tapas bar specialises in local and international cuisine and only serves dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way. Maximum occupancy 3)

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Itza Internacional Cuenca

Frequently asked questions

Does ITZA Hotel Boutique Internacional offer free cancellation for a full refund?
Yes, ITZA Hotel Boutique Internacional does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ITZA Hotel Boutique Internacional?
Sorry, pets aren't allowed, but service animals are welcome.
Is an airport shuttle service offered by ITZA Hotel Boutique Internacional?
Yes, an airport shuttle is available from 6:00 AM to 8:00 PM on request. The charge is USD 25 per vehicle one-way.
What are the check-in and check-out times at ITZA Hotel Boutique Internacional?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 1:00 PM.
Are there restaurants at or near ITZA Hotel Boutique Internacional?
Yes, there are 2 on-site restaurants, featuring al fresco dining and local and international cuisine.
What's the area around ITZA Hotel Boutique Internacional like?
ITZA Hotel Boutique Internacional is a short 8-minute walk from Gaspar Sangurima Tram Station and 3 minutes' walk from New Cathedral of Cuenca.

ITZA Hotel Boutique Internacional Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

CHRISTIAN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ivelisse, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful ITZA
ITZA is a beautiful hotel nestled in the city center of Cuenca. The rooms are clean, comfortable, and exquisite decorated. Room service was great! Breakfast was scrumptious as well as any food ordered. The cocktails were amazing. I highly recommend ITZA Hotel Boutique International.
Ivelisse, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 2-night trip
Verified Expedia guest review

10/10 Exceptional

ITZA AMAZING. The hotel is in a great location easy to walk to areas or catch taxis. Restaurants close by. The hotel is beautiful the rooms are spacious and filled with everything you need and more. The staff was so wonderful. They are extremely friendly and helpful. Five stars is not enough fhey need 10. Would recommend and would definitely stay again.
Verified Expedia guest review

10/10 Exceptional

Viviana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

maria, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great intimate boutique hotel, in the middle of everything.
thomas, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I would like to commend Pablo Vite and Paul Andrade and a young lady (don't know her name. These folks were excellent and assisted with a problem I had with a cell phone. They went above and beyond!!
Richard, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Horrible customer service. Made reservation using Expedia. Final price included taxes and fees, when I checked out they charged me $40 extra for “the service.” Manager was unhelpful and unwilling to try to understand Expedia’s fees. Basic breakfast, overrated for the price. The good news is that for less money you can find a better hotel with better customer. Manager’s attitude ruined my day.
Verified Expedia guest review

8/10 Very good

Very good
Verified Expedia guest review

10/10 Exceptional

Absolutely gorgeous property - amazing design, very clean, high ceilings, rooftop view, beautiful interior.
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Edwin, 6-night trip
Verified Expedia guest review

10/10 Exceptional

craig, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel. Congratulations
Jorge, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Norma, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

This is a true boutique hotel, just one block away from parque Calderon (central park of Cuenca) and the Cathedral, lot of restaurants, bars,shops in the area, the hotel has a great rooftop bar with lounge chairs, great view of the city. The only thing i didnt like is that they have no parking in the building, only one spot for unloading in the street and then you have to drive around the block to park in a Public garage ( Free for guests)
andres, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel is a definite 5 star! luxuriously decorated with exquisite taste . very cozy , we definitely recommend.
Guillermo, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful old hotel completely renovated and clean, great location walking distance to many shops, restaurant’s and Churches. Great service.
Robert, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Ubicación y comodidad.
Edgat, 1-night trip
Verified Hotels.com guest review

2/10 Poor

El cuarto muy pequeño no es para cuatro peormente para cinco. Ademas indicaron que no incluia impuesto ni servicio que expedia estaba equivocado en la tarifa. Un engaño
Fernando, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Es realmente un boutique hotel de lujo en todos los aspectos. Calidad de sabanas almohadas toallas. Desayuno a la carta incluido. Detalles como al haberseme quedado mi afeitadora, fueron a la farmacia y en 10 minutos me trajeron una de cortesía. Eso es lo que uno espera de un hotel de lijo...felicitaciones
FERNANDO, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Un hôtel très proche du centre ville et pourtant offrant un calme idéal. Très beau! Le personnel très sympathiques. Le petit déjeuner excellent et chic.
Gabriela, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beabar.utiful view from the rooftop
Tina, 1-night trip with friends
Verified Expedia guest review