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Sofitel Marrakech Palais Imperial & Spa

5.0 star property
Luxury hotel with 5 restaurants, near Koutoubia Mosque

Choose dates to view prices

Photo gallery for Sofitel Marrakech Palais Imperial & Spa

Indoor pool, 4 outdoor pools, pool umbrellas, pool loungers
Property amenity
3 bars/lounges, poolside bar
Front of property
3 bars/lounges, poolside bar

Reviews

8.4 out of 10
Very good
Sofitel Marrakech Palais Imperial & Spa, near Jemaa el-Fnaa, offers a luxurious retreat with a nightclub, poolside bar and 5 restaurants serving garden views. Indulge in Ayurvedic treatments at So Spa or unwind by the outdoor pools with sun loungers. With fitness classes and shopping on site plus helpful staff who have impressed past guests.

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Pool
  • Non-smoking
  • Gym
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • 2 hot tubs
  • Nightclub
  • Breakfast available
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • Children's pool

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The current price is NZ$582
includes taxes & fees
1 Jun - 2 Jun

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Terrace

Presidential Suite, 2 Bedrooms, Terrace

Presidential Suite, 2 Bedrooms, Terrace

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 180 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Contemporary)

Junior Suite, 1 King Bed (Contemporary)

Junior Suite, 1 King Bed (Contemporary)

Highlights

Garden
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

View from room

Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

Highlights

Garden
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Hivernage view)

Junior Suite, 1 King Bed (Hivernage view)

Junior Suite, 1 King Bed (Hivernage view)

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary )

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony (Garden Side)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Single Beds, Balcony (Garden Side)

Highlights

Garden
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Penthouse, 2 Double Beds, Terrace (Koutoubia View)

Penthouse, 2 Double Beds, Terrace (Koutoubia View)

Penthouse, 2 Double Beds, Terrace (Koutoubia View)

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 210 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Atlas)

Junior Suite, 1 King Bed (Atlas)

Junior Suite, 1 King Bed (Atlas)

Highlights

Garden
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Contemporary)

Deluxe Room, 1 King Bed, Balcony (Contemporary)

Deluxe Room, 1 King Bed, Balcony (Contemporary)

Highlights

Garden
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Prestige)

Superior Suite, 1 King Bed (Prestige) | Bathroom

Superior Suite, 1 King Bed (Prestige)

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 84 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony (Contemporary)

Premium bedding, down duvets, pillow-top beds, minibar

Classic Room, 1 King Bed, Balcony (Contemporary)

Highlights

Garden
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony (Pool or Atlas view)

Suite, 2 Double Beds, Balcony (Pool or Atlas view)

Suite, 2 Double Beds, Balcony (Pool or Atlas view)

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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8.0 out of 10, Very good, 1,003 reviews
The price is NZ$441
includes taxes & fees
1 Jun - 2 Jun
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About the area

Map
Rue Harroun Errachid, Quartier de l Hivernage, Marrakech, 40000

What's nearby

  • Koutoubia Mosque - 13 min walk - 1.2 km
  • Menara Mall - 13 min walk - 1.2 km
  • Marrakech Plaza - 19 min walk - 1.6 km
  • Jemaa el-Fnaa - 3 min drive - 1.8 km
  • Majorelle Garden - 4 min drive - 2.7 km

Getting around

  • Marrakech (RAK-Menara) - 10 min drive
  • Marrakech Central Station - 29 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Casino de Marrakech - ‬4 min walk
  • ‪Cappuccino - Morocco - ‬7 min walk
  • ‪Paul - ‬13 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬6 min walk
  • ‪Café Extrablatt - ‬4 min walk

About this property

Sofitel Marrakech Palais Imperial & Spa

Sofitel Marrakech Palais Imperial & Spa is just 3.2 mi (5.2 km) from the airport and offers a shuttle (available 24 hours). You can visit the spa to be pampered with massages, body wraps or Ayurvedic treatments, and Le Jardin, one of 5 restaurants, serves breakfast. Other highlights at this luxurious hotel include 4 outdoor pools, an indoor pool and a nightclub. Fellow travellers say great things about the helpful staff.

Languages

Arabic, English, French, German, Spanish

At a glance

DONE

Hotel size

    • 157 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property charges fees to access the spa services.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets stay for free (dogs and cats only, up to 4 kg per pet)
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle within 10 km*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 5 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's games

What to do

  • Fitness classes
  • Shopping
  • Pool table
  • Ping pong
  • Golf lessons nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • 6 meeting rooms
  • Conference space (549 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • 24-hour fitness centre
  • 4 outdoor pools
  • An indoor pool
  • Art gallery on-site
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in room
  • Smooth flooring in room

Room amenities

Be entertained

  • DVD player
  • LCD television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Balcony
  • Garden

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.

Dining

Le Jardin – Overlooking the garden, this restaurant only serves breakfast.
L'Orangerie – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
L'Oasis – Overlooking the pool, this restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.
So Lounge – This restaurant specialises in Asian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Pool Lounge – This poolside restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MAD 270 per person
  • Airport shuttle service is offered for an extra charge of MAD 30 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges fees to access So Lounge on weekends and during special events.

Also known as

Lounge Marrakech
Marrakech Lounge
Marrakech Sofitel
Sofitel Lounge
Sofitel Lounge Hotel
Sofitel Lounge Hotel Marrakech
Sofitel Lounge Marrakech
Sofitel Marrakech
Sofitel Marrakech Lounge
Sofitel Marrakech Lounge Hotel Marrakech
Sofitel Marrakech Lounge Hotel

Frequently asked questions

Does Sofitel Marrakech Palais Imperial & Spa offer free cancellation for a full refund?

Yes, Sofitel Marrakech Palais Imperial & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sofitel Marrakech Palais Imperial & Spa?

Yes, there are 4 outdoor pools, an indoor pool and a children's pool.

Are pets allowed at Sofitel Marrakech Palais Imperial & Spa?

Yes, cats and dogs stay for free, with a maximum weight of 4 kg per pet. Food and water bowls are available.

Is parking offered on site at Sofitel Marrakech Palais Imperial & Spa?

Yes, there's free valet parking. Electric car charging is available.

Is an airport shuttle service offered by Sofitel Marrakech Palais Imperial & Spa?

Yes, an airport shuttle is available. The charge is MAD 30 per vehicle one way.

What are the check-in and check-out times at Sofitel Marrakech Palais Imperial & Spa?

You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Sofitel Marrakech Palais Imperial & Spa?

No, this hotel doesn't have a casino, but Casino de Marrakech (7-min walk) and Le Grand Casino de La Mamounia (7-min walk) are both nearby.

What is there to do at Sofitel Marrakech Palais Imperial & Spa and nearby?

On-site recreation at Sofitel Marrakech Palais Imperial & Spa includes fitness classes. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Sofitel Marrakech Palais Imperial & Spa also has 4 outdoor pools, 3 bars and a nightclub, as well as a 24-hour fitness centre, a sauna and an arcade.

Are there restaurants at or near Sofitel Marrakech Palais Imperial & Spa?

Yes, there are 5 on-site restaurants, featuring al fresco dining, international cuisine and garden views.

Does Sofitel Marrakech Palais Imperial & Spa have any outdoor private spaces?

Yes, every room features a balcony and a garden.

What's the area around Sofitel Marrakech Palais Imperial & Spa like?

Sofitel Marrakech Palais Imperial & Spa is located on the boardwalk in Gueliz, a short 11-minute walk from Avenue Mohamed VI and 19 minutes' walk from Marrakech Plaza.

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Sofitel Marrakech Palais Imperial & Spa Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Gardens
Food
Building
Restaurant
Lobby
Bed
Location

What guests liked

  • Breakfast was well-organized, had a good selection, and offered great quality and choice. (8 reviews)
From real guest reviews summarized by AI.

Reviews

2/10 Poor

Avoid at all cost - 1 star quality

The entire stay and experience was a disaster from the beginning to the end. Personnel was rude and hotel manager refused to meet with me to address the problems. There is a long list of problems so I wont start writing them all here. I demand a refund!!
Sebastian, 3-night trip

10/10 Exceptional

Excellent property, very good breakfast
SHASHI, 4-night trip

10/10 Exceptional

Amazing hotel with wonderful staff
Youssef, 3-night trip

10/10 Exceptional

Clean, very good breakfast, good location
Ruifeng, 3-night trip

10/10 Exceptional

Excellent stay
Fatima, 1-night trip

10/10 Exceptional

Amazing Hotel

Best hotel i have ever stayed. Amazing service and you were made to feel luxury from the checkin to check out. All staffs friendly and got personalised service. Location is perfect and worth the amount you pay. it made the holiday special
velmurugan, 2-night trip

10/10 Exceptional

A must-stay in Morocco. 5 out of 5

This property was absolutely dreamy. The best service, incredible breakfast, lovely dinner and music. The pools are gorgeous and located in a peaceful area of the city close to so many restaurants.
1-night trip

8/10 Very good

Breakfast was amazing, mattress horrible. They moved us to different room it was slightly better
rusmir, 6-night trip

10/10 Exceptional

Lovely location and wonderful staff in all departments.
Youssef MHamdi, 4-night trip

10/10 Exceptional

Wonderful.
Michael, 1-night trip

8/10 Very good

Staff at the hotel are way laid back, no rush in getting things solved especially when you need to get things done.
Shabaz M, 3-night trip

10/10 Exceptional

Beautiful clean property, close to all major monuments, friendly professional staff. Will definitely go back.
CATHERINE, 2-night trip

10/10 Exceptional

The best equipped for our needs
roderick, 6-night trip

10/10 Exceptional

Excellent!!!
SILVIO, 4-night trip

10/10 Exceptional

Love the staff and everything was stellar will be back. Spa is heaven sent
Jennelle, 1-night trip

6/10 Good

Beautiful place just wish the staff was more helpful and assisting towards clients needs.
Mamadou, 3-night trip

10/10 Exceptional

Friendly staff
Sujay Vinayak, 7-night trip

10/10 Exceptional

Mostly perfect stay

Everything was lovely....except....both mornings that I was there, there was a knocking sound at 6:30 am which woke me, which sounded like someone was already doing works in the rooms above me. I complained the second morning. The location is very convenient, everyone was very friendly, and the service was excellent.
m, 2-night trip

10/10 Exceptional

Enjoyed our time
Rishi, 4-night trip

10/10 Exceptional

They took such good care of us great beds and pool. I slept so well. Spa is wonderful and well priced. Gift shop is great walking distance to a few malls and such. Carriage ride close by. We definitely felt safe and cared for.
Jennelle, 1-night trip

10/10 Exceptional

Come twice a year here, the hotel makes you feel at home !
Nestor, 5-night trip

10/10 Exceptional

excellent experience
Hesham, 1-night trip

10/10 Exceptional

Hotel was nice & good location
Tyesha, 3-night trip

10/10 Exceptional

Nicely located at a quiet neighbourhood and still possible to walk to the city centre. Personnel was very helpful and friendly and the breakfast quite good quality and choice.
Savvas, 5-night trip

4/10 Fair

The staff was extremely non responsive and unaccommodating. We had several basic requests and the staff took sometimes over 2 hrs to respond. The housekeeping was HORRIBLE!!! Floor was not vacuumed. No wash cloths, linens on the bed were not changed daily. Coffee pot not cleaned and water wasn’t refreshed. The men that worked at the front desk were VERY RUDE and abrasive, from being questioned. I was not happy with this property.
Jocelyn, 7-night trip