Fortis Memorial Research Institute - 4 min drive - 2.2 km
Gurgaon Central Mall - 5 min drive - 3.0 km
Medanta - 7 min drive - 6.2 km
Artemis Hospital Gurgaon - 7 min drive - 6.2 km
DLF Cyber City - 9 min drive - 5.9 km
Getting around
Indira Gandhi International Airport (DEL) - 30 min drive
DLF Phase 1 Station - 7 min drive
Belvedere Towers Station - 7 min drive
Sector 53-54 Station - 8 min drive
IFFCO Chowk Station - 15 min walk
Millennium City Centre Station - 27 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Train station drop-off (surcharge)
Train station pickup (surcharge)
Shopping centre shuttle (surcharge)
Bus station shuttle (surcharge)
Restaurants
Bikanervala - 1 min walk
Downtown - 2 min walk
Warehouse Cafe - 2 min walk
The Whisky Bar and Brewpub - 1 min walk
21 Gun Salute - 2 min walk
About this property
Crowne Plaza Hotel Gurgaon, an IHG Hotel
At Crowne Plaza Hotel Gurgaon, an IHG Hotel, you'll be within a 15-minute drive of DLF Cyber City and Ambience Mall. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Cafe G, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a health club. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: IFFCO Chowk Station is 15 minutes away.
Languages
English, Hindi, Japanese
At a glance
Hotel size
234 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered on-site self-parking
Free uncovered on-site valet parking
Free on-site extended parking
Wheelchair-accessible parking and van parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station shuttle available 24 hours a day*
Bus station shuttle*
Off-site
Area shuttle within 100 kilometres*
Shopping centre shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Babysitting (surcharge)
What to do
Shopping
Working away
Business centre
Meeting rooms
Computer station
Conference centre (25930 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2007
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
An outdoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Separate bath and shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Local maps
Special features
Spa
Body Zone has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.
Dining
Cafe G – This restaurant serves breakfast, brunch, lunch and dinner.
WildFire – This restaurant specialises in Mediterranean cuisine and only serves dinner. Open daily.
Connexions Bar – This bar only serves light fare. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately INR 1867.50 for adults and INR 996 for children
Airport shuttle service is offered for an extra charge of INR 2800 per vehicle (one-way. Maximum occupancy 4)
Train station pick-up, train station drop-off and bus station shuttle services are offered for an extra charge
Local area shuttle and shopping centre shuttle services are offered for an extra charge
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
Restaurant
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for INR 1500.0 per night
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool, health club or hot tub without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza GURGAON
Crowne Plaza Hotel GURGAON
GURGAON Crowne Plaza Hotel
Gurgaon Crowne Plaza
Crowne Plaza Hotel Gurgaon
Crowne Plaza Gurgaon, An Ihg
Crowne Plaza Hotel Gurgaon, an IHG Hotel Hotel
Crowne Plaza Hotel Gurgaon, an IHG Hotel Gurugram
Crowne Plaza Hotel Gurgaon, an IHG Hotel Hotel Gurugram
Frequently asked questions
Does Crowne Plaza Hotel Gurgaon, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Hotel Gurgaon, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Hotel Gurgaon, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza Hotel Gurgaon, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crowne Plaza Hotel Gurgaon, an IHG Hotel?
Yes, there's free self, valet and extended parking.
Is an airport shuttle service offered by Crowne Plaza Hotel Gurgaon, an IHG Hotel?
Yes, an airport shuttle is available. The charge is INR 2800 per vehicle one-way.
What are the check-in and check-out times at Crowne Plaza Hotel Gurgaon, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Crowne Plaza Hotel Gurgaon, an IHG Hotel and nearby?
Crowne Plaza Hotel Gurgaon, an IHG Hotel has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Crowne Plaza Hotel Gurgaon, an IHG Hotel?
Yes, there are 2 on-site restaurants, featuring Mediterranean cuisine.
What's the area around Crowne Plaza Hotel Gurgaon, an IHG Hotel like?
Crowne Plaza Hotel Gurgaon, an IHG Hotel is in Sector 29, a short 6-minute walk from Leisure Valley.
Crowne Plaza Hotel Gurgaon, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
10 November 2024
Good business hotel
Good quality hotel, well located for our office location in Guragon.
Nice standard of rooms, with excellent bathrooms; my double would not have been crowded for 2.
Breakfast buffet was wide ranging and choice of indoor and outdoor seating.
Alexandra
Alexandra, 5-night business trip
Verified Hotels.com guest review
2/10 Poor
10 October 2024
Bad damp rooms
Completely waste of money. Room had a damp smell. They change from level 4 to level 5 and same issue. I couldn't sleep as smell was so bad. I even asked housekeeping to come and check. They also confirmed the dampness and just did a spray which lasted for couple of hours.
Work
Work, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 October 2024
JIWOON
JIWOON, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Anil
Anil, 3-night trip
Verified Hotels.com guest review
4/10 Fair
17 September 2024
Comfortable stay. Experience at the check-out was terrible. Inexperienced staff. Made me wait while they said they will “check” whether I have taken something from the minibar. Very disrespectful!
Sandeep
Sandeep, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 September 2024
Parapti
Parapti, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2024
Travelled on business, excellent hotel.
Lisa
Lisa, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
TAKASHI
TAKASHI, 1-night trip
Verified Hotels.com guest review
4/10 Fair
28 August 2024
Poor service by the staff and the property appears to be quite old now, so the standards are not met
Naveed
Naveed, 1-night trip
Verified Expedia guest review
2/10 Poor
21 August 2024
Anoop
Anoop, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 August 2024
so far so good
Vipin
Vipin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Geoffrey
Geoffrey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 August 2024
Robert
Robert, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 July 2024
Ravi
Ravi, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
It was absolutely an amazing stay. Airport pick up service was amazing. Team members were nice and helpful from reception to housekeeping to dining area! saurav helped me in the late evening, my daughter needed warm milk, he smiled and took our bottle and filled with milk 2 times in a row and didn’t even charged us, he works at the restaurant reception. We loved it every bit. Housekeeping team is also incredibly nice.
Neha
Neha, 3-night family trip
Verified Expedia guest review
2/10 Poor
11 July 2024
Bad hotel
All bad...even my family was sick they forced us to check out at 10. I asked them to pay extra but still kicked us out. All old and rusty bathroom, broken
Naveen
Naveen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 June 2024
Hyungdu
Hyungdu, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 June 2024
Good no complaints
Lot of opportunities to improve and better themselves
Good luck
P
P, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 June 2024
Rathan
Rathan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 May 2024
Puru
Puru, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 May 2024
Mahesh
Mahesh, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 May 2024
Mike
Mike, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 April 2024
LUNA DAS
LUNA DAS, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 April 2024
Akash
Akash, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 April 2024
Excellent place to stay, really enjoyed our stay here.