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Lucky Bansko Aparthotel SPA & Relax

5.0 star property
Bansko ski hotel with 3 restaurants and free ski shuttle

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Photo gallery for Lucky Bansko Aparthotel SPA & Relax

Deluxe Apartment, 1 Queen Bed with Sofa bed | Living area
Presidential Apartment | Private kitchen
Hiking
3 indoor pools, seasonal outdoor pool, lifeguards on site
Sports facility

Reviews

9.4 out of 10
Exceptional
Lucky Bansko Aparthotel SPA & Relax is the perfect retreat for families and ski enthusiasts alike. Enjoy a rejuvenating massage or aromatherapy at the onsite spa, followed by lunch at one of three restaurants. With a poolside bar, playground, arcade/game room and activities like archery, this hotel offers endless fun for all ages.

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Pool
  • Pet-friendly
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 indoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The current price is NZ$261
includes taxes & fees
11 May - 12 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Apartment

Standard Apartment | Living area

Standard Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 1 Queen Bed with Sofa bed

Deluxe Apartment, 1 Queen Bed with Sofa bed

Deluxe Apartment, 1 Queen Bed with Sofa bed

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Plus Apartment

Standard Plus Apartment

Standard Plus Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Executive Apartment

Executive Apartment

Executive Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Free cots/infant beds
  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
TV
Hypo-allergenic bedding
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Luxury Studio

Luxury Studio

Luxury Studio

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Outdoor pool, pool loungers

Regnum Bansko Ski Hotel & SPA

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.4 out of 10, Very good, 70 reviews
The price is NZ$254
includes taxes & fees
9 May - 10 May
Regnum Bansko Ski Hotel & SPA
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About the area

Map
4-10 Kir Blago Todev Street, Bansko, 2770

What's nearby

  • Holy Trinity Church - 8 min walk - 0.8 km
  • Bansko Ski Resort - 3 min drive - 2.0 km
  • Vihren - 3 min drive - 2.1 km
  • Bansko Gondola Lift - 3 min drive - 2.2 km
  • Ski Bansko - 31 min drive - 8.8 km

Getting around

  • Sofia (SOF) - 137 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Obetsanova Mehana - ‬12 min walk
  • ‪Lovna sreshta tavern - ‬14 min walk
  • ‪Яница - ‬6 min walk
  • ‪Чеверме (Cheverme) - ‬11 min walk
  • ‪Le Petit Nicolas - ‬13 min walk

About this property

Lucky Bansko Aparthotel SPA & Relax

Lucky Bansko Aparthotel SPA & Relax features a free ski shuttle and puts you near winter activities such as downhill skiing and snowboarding. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or Ayurvedic treatments, and Le Bistro, one of 3 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 indoor pools, a free kid's club and a poolside bar. Skiers will appreciate access to ski passes and storage.

Languages

Bulgarian, English

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Free ski shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Toys
  • Art supplies
  • Children's books
  • Baby bath
  • Pushchair
  • Lifeguard on-site

What to do

  • Archery
  • Free bikes nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Rafting nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station
  • Conference space (1722 square feet)

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Snow sports gear

Facilities

  • 2 buildings/towers
  • Built in 2007
  • ATM/banking
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • 3 indoor pools
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual fire alarm
  • Step-free path to entrance
  • Thin carpet in room

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Meal delivery service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries

Special features

Spa

Lucky Bansko has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

Le Bistro – This restaurant specialises in international cuisine and serves lunch and dinner.
Leonardo – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Fondue – This restaurant specialises in fondue. Open selected days.
Nutri bar – This cocktail bar is located by the pool. Open daily.
Lobby bar – On-site lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: BGN 2.40 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BGN 30 for adults and BGN 20 for children
  • Airport shuttle service is offered for an extra charge of BGN 331 per vehicle (one-way. Maximum occupancy 8)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: BGN 100 per stay
  • Pets are allowed for an extra charge of BGN 60 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • The seasonal pool is open from May 15 to September 30

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 205368289

Also known as

Aparthotel Lucky Bansko
Bansko Aparthotel
Lucky Aparthotel
Lucky Aparthotel Hotel
Lucky Aparthotel Hotel Bansko
Lucky Bansko
Lucky Bansko & Relax Bansko
Lucky Bansko Aparthotel Hotel Bansko
Lucky Hotel Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel
Lucky Bansko Aparthotel SPA & Relax Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel Bansko

Frequently asked questions

Does Lucky Bansko Aparthotel SPA & Relax offer free cancellation for a full refund?

Yes, Lucky Bansko Aparthotel SPA & Relax does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lucky Bansko Aparthotel SPA & Relax?

Yes, there are 3 indoor pools, a seasonal outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Lucky Bansko Aparthotel SPA & Relax?

Yes, pets are welcome. There's a charge of BGN 60 per pet, per day, and there's also a deposit of BGN 100 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Lucky Bansko Aparthotel SPA & Relax?

Yes, there's free self parking. Electric car charging is available.

Is an airport shuttle service offered by Lucky Bansko Aparthotel SPA & Relax?

Yes, an airport shuttle is available. The charge is BGN 331 per vehicle one-way.

What are the check-in and check-out times at Lucky Bansko Aparthotel SPA & Relax?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is noon.

What is there to do at Lucky Bansko Aparthotel SPA & Relax and nearby?

Have fun during the warmer months with activities such as archery. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 indoor swimming pools. Lucky Bansko Aparthotel SPA & Relax also has 2 bars, a seasonal outdoor pool and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Lucky Bansko Aparthotel SPA & Relax?

Yes, there are 3 on-site restaurants, featuring international cuisine and poolside dining.

What's the area around Lucky Bansko Aparthotel SPA & Relax like?

Lucky Bansko Aparthotel SPA & Relax is in the heart of Bansko, a short 8-minute walk from Holy Trinity Church and 12 minutes' walk from Paisii Hilendarski Historical Center.

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Lucky Bansko Aparthotel SPA & Relax Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Public sauna
Spa

Reviews

10/10 Exceptional

Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants
Ozgur, 3-night trip

10/10 Exceptional

Amazing stay

We were staying in the off season, we had the spa to ourselves and the staff was extra nice and let us check out very late .
Lee, 1-night trip

10/10 Exceptional

Very friendly staff, excellent breakfast, the hotel is very attentive to details!
Eliza, 1-night trip

10/10 Exceptional

Always choosing it, because of the super nice staff and cleanliness.
Mariya, 3-night trip

4/10 Fair

The staff were unfriendly and weren’t helpful with information. The hotel forced us to book the NYE dinner which was very bad with vey poor food and entertainment and cost a lot. Wasn’t value for money
Hilli, 3-night trip

10/10 Exceptional

Amazing hotel with fancy suites (two rooms). The rooms are very clean, and every day every guest gets a chocolate ball, and water bottle. The hotel is at the entrance to Bansko a 5-minute drive from the entrance to the Old Center. The hotel has free nearby parking. Not all staff speaks English but everyone is eager to help. Breakfast is rich and very good. There is a spa center, which includes a heated pool, hot tub and saunas.
Itsik, 5-night trip

10/10 Exceptional

We had a great stay in Lucky Bansko! The staff was polite and always smiling, rooms were cleaned daily and complementary water bottles restocked and little treats left in the evening to enjoy before bed. The facilities are really good, the spa is maintained well, parking is big so there was never any issue with finding a space, a ski storage is also available with heated ski boot drying system. The best part is the shuttle to the ski slopes (additional charge) which saves hours queueing for the gondola lift. There was one small issue during our stay: we requested an iron in the evening prior to our new years eve party but all the irons were taken by the guests, so we were advised there could be a wait time of 5-10 min. After 1 hour of waiting and asking multiple times, the reception staff told us there is nothing they can do as they don't know where the irons are and they have advised the guests to return them but no one had. As a result we had to go out with creased outfits to a formal event. To avoid disappointment in the future, I would advise management to purchase more irons, or make a log of where the irons are and request these back after a certain time.
Diana, 4-night trip

10/10 Exceptional

Excelente estadia

Ótimo. Quarto grande. Spa sensacional. Café da manhã não convencional mas delicioso
Maurício, 1-night trip

10/10 Exceptional

James, 1-night trip

10/10 Exceptional

SPA ist absolut top!
2-night trip

10/10 Exceptional

Ilina, 2-night trip

10/10 Exceptional

Everything was perfect.High quality of services.
GEORGIA, 1-night trip

10/10 Exceptional

5-night trip

10/10 Exceptional

Kobi, 5-night trip

10/10 Exceptional

Lovely hotel, staff were a credit to the hotel. Great facilities.
Kirstin, 5-night trip

6/10 Good

Unfortunately I was disappointed

Unfortunately we were disappointed. The room it's too overpriced. For the price of 200 euros per night you can find a lot of better hotels in Bansko at half price. The hotel doesn't look for a 5 star hotel. The room doesn't look like the photos it's too basic like a 2,3 star room hotel and the mattress was too cheap I wake up with backpains. The worst thing was the stuff espessialy at the reception. Unhappy persons who doesn't want to help you, they barely speak English and they don't explain to you anything about the hotel and the facilities you have already paid. The only positive things are the breakfast and the cleanliness of the hotel. The spa was OK but the rooms of sauna and steam bath were too small for 2 persons only. You can find even in 3 star hotels spa's triple in size.
SOTIRIOS, 2-night trip

10/10 Exceptional

Great

Great. A little bit hot in the hotel and in the dining room that it was impossible to eat and enjoy.
Itay, 7-night trip

10/10 Exceptional

Really nice. Spa needs extended hours.

Nice, clean rooms and facilities. Buffet breakfast during the weekend was great, it's a shame it wasn't available on Monday where a la carte with significantly smaller choice was offered. Spa closes too early - at 8pm so if you like evening massage they book 6 or 7pm latest which I personally find weird - too early to eat before massage, too relaxed to dress up to go out and eat after. Services should be at least until 10pm.
1-night trip

10/10 Exceptional

The hotel was terrific , the staff was profesional and kind. Recommended with 10 stars
Ventsislav, 1-night trip

10/10 Exceptional

3-night trip

8/10 Very good

smart place to stay in bansko

Comfortable and service oriented hotel outside main center in bansko. excellent offering of transportation to and from ski and city center. good offering of restaurants in or nearby the hotel.
Bernard, 7-night trip

10/10 Exceptional

Elena, 9-night trip

10/10 Exceptional

Das Hotel ist ideal für Kinder und auch für Eltern, um eine Auszeit zu nehmen. Wir haben es wirklich genossen
Cesar, 4-night trip

4/10 Fair

Everything was great with the stay from the room to the frequent shuttle service. Unfortunately I had a ski accident on 31st Dec, which meant not being able to leave the room as per Doctor's instructions. The reception staff didn't show any empathy to find us some dinner on NYE since we couldn't leave the hotel. We tried ordering room service, asking the reception to see if they have any no-shows at one of the 3 restaurants or any places we might be able to order some take out. They simply said they can not help us in anyway here. We had expected a better service from a 5 star hotel when it comes to unforeseen incidents such as this one.
6-night trip

10/10 Exceptional

4-night trip