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Four Points by Sheraton Houston West

3.5 star property
Suburban hotel with restaurant, near Baseball USA The Yard

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Houston West

Reception
Exterior
Breakfast, lunch, dinner served; American cuisine
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pet-friendly
  • Pool
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Seasonal outdoor pool
  • Room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 2 meeting rooms
  • Meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is NZ$188
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

Comfort Suites Houston West at Clay Road

Pool
Free breakfast
Free parking
Free WiFi
8.4 out of 10, Very good, (1000)
The price is NZ$166
includes taxes & fees
31 Dec - 1 January 2025
Comfort Suites Houston West at Clay Road
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About the area

Map
11191 Clay Rd, Houston, TX, 77041

What's nearby

  • Baseball USA The Yard - 5 min drive - 3.9 km
  • CityCentre - 5 min drive - 6.3 km
  • Memorial City Mall - 6 min drive - 7.7 km
  • Westheimer Rd - 8 min drive - 11.2 km
  • Sam Houston Race Park - 10 min drive - 14.2 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 28 min drive
  • Houston William Hobby Airport (HOU) - 40 min drive
  • Houston, TX (EFD-Ellington Field) - 43 min drive
  • Houston Station - 20 min drive
  • Free local area shuttle

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tacos La Bala - ‬3 min drive
  • ‪Whataburger - ‬3 min drive

About this property

Four Points by Sheraton Houston West

When you stay at Four Points by Sheraton Houston West, you'll be within a 10-minute drive of CityCentre and Memorial City Mall. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Clay Urban Kitchen, which serves American cuisine and is open for breakfast, lunch and dinner. Also, this hotel is within a short drive of Westheimer Rd. Fellow travellers like the overall property condition.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 158 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
    • Minimum Spring Break check-in age is 19
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 15 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Off-lead area available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
DONE

Off-site

    • Free area shuttle
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle

What to do

  • Shopping
  • Winery tours nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Co-working spaces
  • Conference centre (1350 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • Seasonal outdoor pool
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 152
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 9 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 107
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • IPod docking station
  • 49-inch LCD TV
  • Premium cable channels
  • Netflix
  • Hulu
  • Streaming services
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Mini fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Dining

Clay Urban Kitchen – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Lobby Lounge – This lobby lounge specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 10 for adults and USD 5 for children
  • Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 75 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per day
  • Pets are allowed for an extra charge of USD 60.00 per accommodation, per week, plus a one-off cleaning fee of USD 30

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10 PM
  • The seasonal pool is open from April 01 to November 17

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Sheraton Houston West
Sheraton Hotel Houston West
Sheraton Houston West
Sheraton Houston West Hotel
4 Points By Sheraton Houston, Memorial City
Four Points By Sheraton Houston, Memorial City Hotel Houston
Four Points Houston
Houston Four Points
Houston Sheraton
Sheraton Houston West Hotel Houston
Sheraton Houston West Hotel
Four Points by Sheraton Houston West Hotel
Four Points by Sheraton Houston West Houston
Four Points by Sheraton Houston West Hotel Houston

Frequently asked questions

Does Four Points by Sheraton Houston West offer free cancellation for a full refund?
Yes, Four Points by Sheraton Houston West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Houston West?
Yes, there's a seasonal outdoor pool. Guests have pool access from 7 AM to 10 PM.
Are pets allowed at Four Points by Sheraton Houston West?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 15 kg per pet. There's a charge of USD 60.00 per accommodation, per week, and there's also a deposit of USD 50 per day. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Four Points by Sheraton Houston West?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Four Points by Sheraton Houston West?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out is available.
What is there to do at Four Points by Sheraton Houston West and nearby?
Four Points by Sheraton Houston West has a seasonal outdoor pool and a picnic area.
Are there restaurants at or near Four Points by Sheraton Houston West?
Yes, Clay Urban Kitchen offers American cuisine.
What's the area around Four Points by Sheraton Houston West like?
Four Points by Sheraton Houston West is located on the Strip. Popular attractions include Rice University, which is 21 minutes away by car.

Four Points by Sheraton Houston West Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

More than pleased!
We were very pleased with the accommodations for a very reasonable rate. We will definitely stay here again.
mickey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Demontra, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Find somewhere else to stay
Smell was terrible and cockroaches the size of small dogs
Curtis, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hyuk min, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Denise, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

2/10 Poor

Very bad experience and they charge extra for one more night after checkout and we will file a case against this hotel for extra charge
Nisha, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Jeffrey, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hoa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Rooms are stinky and change rooms three time to not working even room service is very bad not recommended they charge extra after clock out
Nisha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Saije, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Don’t stay here…
First of all they didn’t have my single room ready. Had to get into a room with 2 beds. Elevator was not working properly. Stood inline waiting for an elevator for 6-8mins. The second floor smelled like wet carpet and bleach. The ice machine was out of order on the second floor went to the next couple of floors and neither of those worked. The A.C. in the room was super loud. Plus they don’t have Continental breakfast either. It’s $10.00 to eat their buffet but let me tell you it’s not worth it. Trust I travel a lot for work and have stayed at some bad ones but this one had too many issues at the same time…😑
Ernesto, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Clean, friendly staff
Eduardo, 3-night trip
Verified Expedia guest review

6/10 Good

The hotel lobby did not smell clean and fresh when we walked in. The curtain shower was a little slimy due to it not being cleaned on a regular basis. The restroom lobby had a foul order order it.
Jasmine H, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The staff at this hotel was exceptional and attentive. Though my check in was delayed due to house cleaning, Andre, at the front desk, went out of his way to help expedite the process and ensure my stay was enjoyable.
wendy, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Curtis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff friendly and helpful, great stay, nice and quiet.
Irwin, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great experience. Very clean rooms and helpful staff. A much needed better experience from the previously overbooked property. Highly recommend.
Gemini, 2-night romance trip
Verified Expedia guest review

6/10 Good

Staffs were nice, room was clean when I got there but they did not clean it the next day, ac unit was not working properly was on and off every minute and it's soo loud that i couldn't sleep, I asked front desk to send someone to check it out or transfer to another room but they did not do anything, swimming pool and gym were okay, overall not my best experience so I'll never stay or recommend anyone to stay there
Sarahi, 2-night trip
Verified Expedia guest review

4/10 Fair

The property seemed to have workers who had no clue about anything and it seemed prostitution was in and out of there.
Shannon, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

THANKS MICHIE! 🙏
I stay in hotels all over 5-10 times a month. I don’t typically write reviews but after the customer service I received from Michie, I couldn’t keep quiet. She went SO far above and beyond to help me numerous times. It really made this trip feel special. Thank you!!!
Tyler, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

everything is broken and storm damaged
Montana, 2-night trip
Verified Expedia guest review

2/10 Poor

I waited for 30 minutes for hot water to come out of the tub
Carlos, 1-night family trip
Verified Expedia guest review