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Grand Hotel Palazzo Suite & Spa

Luxury hotel with full-service spa, connected to the convention centre, near Livorno Aquarium

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Perched on the coast of Livorno, Grand Hotel Palazzo offers a luxurious getaway with an airport shuttle and ocean views from its rooftop terrace. Indulge in rejuvenating spa treatments or enjoy Italian cuisine at Roof Garden Restaurant, while staying connected with in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Pool bar

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping

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8.6 out of 10, Excellent, 1,000 reviews
The price is NZ$171
includes taxes & fees
14 Jun - 15 Jun
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About the area

Map
Viale Italia, 195, Livorno, Tuscany, 57127

What's nearby

  • Terrazza Mascagni - 1 min walk - 0.1 km
  • Livorno Aquarium - 5 min walk - 0.5 km
  • Villa Mimbelli - 7 min walk - 0.6 km
  • Museo Civico Giovanni Fattori - 7 min walk - 0.6 km
  • Port of Livorno - 2 min drive - 2.2 km

Getting around

  • Pisa (PSA-Galileo Galilei) - 32 min drive
  • Antignano Station - 14 min drive
  • Livorno Central Station - 17 min drive
  • Quercianella-Sonnino Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bar Sirena - ‬16 min walk
  • ‪Baracchina Bianca - ‬7 min walk
  • ‪Oster Da…Un’altra parte - ‬10 min walk
  • ‪Porto di Mare - ‬9 min walk
  • ‪Il Cassettone Della Nonna - ‬4 min walk

About this property

Grand Hotel Palazzo Suite & Spa

  • Grand Hotel Palazzo Suite & Spa features a rooftop terrace and puts you within a 10-minute walk of Livorno Aquarium and Villa Mimbelli. Guests can visit the spa to indulge in hot stone massages, body wraps or facials, and Italian cuisine is served at Roof Garden Restaurant, which is open for lunch and dinner. Other highlights at this luxurious hotel include a poolside bar, a fitness centre and a sauna.

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
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Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • On Sundays only, breakfast is available until noon and late check-out is available until 3 PM (upon hotel availability).
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Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
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Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
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Pets

    • Pets allowed (dogs and cats only, up to 10 kg per pet)
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured on-site self-parking (EUR 18 per day)
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Use of nearby fitness centre
  • Bike rentals nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • Seasonal outdoor pool
  • Bike parking
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Roof Garden Restaurant – This poolside restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open 24 hours.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
  • Airport shuttle service is offered for an extra charge of EUR 70 per room

Children & extra beds

  • Babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge

Parking

  • Secured self-parking costs EUR 18 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Carte Blanche

Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

NH Grand Hotel Palazzo Livorno

NH Grand Palazzo

Grand Hotel Palazzo Livorno future MGallery Sofitel

NH Livorno Grand Palazzo

Grand Palazzo

Grand Hotel Livorno

Grand Hotel Palazzo future MGallery Sofitel

Grand Palazzo Livorno future MGallery Sofitel

Grand Palazzo future MGallery Sofitel

Grand Hotel Palazzo Livorno MGallery Sofitel

Grand Hotel Palazzo MGallery Sofitel

Grand Palazzo Livorno MGallery Sofitel

Grand Palazzo MGallery Sofitel

Grand Hotel Palazzo Livorno MGallery by Sofitel

NH Grand Hotel Palazzo

Grand Hotel Palazzo Livorno (future MGallery by Sofitel)

NH Livorno Grand Hotel Palazzo

Grand Palazzo Livorno Livorno

Grand Hotel Palazzo Livorno Hotel

Grand Hotel Palazzo Livorno Livorno

Grand Hotel Palazzo Livorno MGallery

Grand Hotel Palazzo Livorno Hotel Livorno

Frequently asked questions

Does Grand Hotel Palazzo Suite & Spa offer free cancellation for a full refund?

Yes, Grand Hotel Palazzo Suite & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel Palazzo Suite & Spa?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Grand Hotel Palazzo Suite & Spa?

Yes, cats and dogs are welcome, with a maximum weight of 10 kg per pet. A pet fee will be charged. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Grand Hotel Palazzo Suite & Spa?

Yes. Self-parking costs EUR 18 per day. Parking spaces may be limited. Electric car charging is available.

Is an airport shuttle service offered by Grand Hotel Palazzo Suite & Spa?

Yes, an airport shuttle is available. The charge is EUR 70 per room.

What are the check-in and check-out times at Grand Hotel Palazzo Suite & Spa?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Grand Hotel Palazzo Suite & Spa and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. Grand Hotel Palazzo Suite & Spa also has a steam room.

Are there restaurants at or near Grand Hotel Palazzo Suite & Spa?

Yes, Roof Garden Restaurant offers al fresco dining, Italian cuisine and ocean views.

What's the area around Grand Hotel Palazzo Suite & Spa like?

Grand Hotel Palazzo Suite & Spa is located on the waterfront, a short 1-minute walk from Terrazza Mascagni and 5 minutes' walk from Livorno Aquarium.

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Reviews

Grand Hotel Palazzo Suite & Spa Reviews

8.4

Very good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.4

Property conditions & facilities

Popular mentions

Service staff
Room
Restaurant
Location
Breakfast
View
Sea
Bathroom
Parking
Food

Reviews

Verified

10/10 Exceptional

beautiful hotel over looking the sea. the staff were so friendly and helpful.
Ally, 2-night trip
Verified

10/10 Exceptional

Very nice hotel. Had a lovely stay
Remco, 10-night trip
Verified

10/10 Exceptional

Great location
John, 4-night trip
Verified

10/10 Exceptional

Great hotel with good service. Nice area and good for a short trip
2-night trip
Verified

10/10 Exceptional

Water front and great location Staff were excellent
Franc, 1-night trip
Verified

10/10 Exceptional

Classic hotel ,took us right back to the 1920s , in style and character, great water views and plenty of good restaurants etc near by.
Samuel, 3-night trip
Verified

10/10 Exceptional

Great location. Great place to so
John, 4-night trip
Verified

8/10 Very good

Great stay, friendly and helpful staff. Expensive to eat and drink.
A g, 7-night trip
Verified

10/10 Exceptional

The view was incredible. Just make sure you get a room witha see view.
Verified

8/10 Very good

Comfortable with accommodating staff.
Peter, 3-night trip
Verified

8/10 Very good

Happy returners

Always a very pleasant stay at this grand old Victorian style hotel opposite the sea. Although it is looking a little wind swept we always enjoy our short stays.
Robert, 2-night trip
Verified

8/10 Very good

Nice hotel, expensive drinks

Lovely hotel, good service, nice pool. The only issue was the drinks prices on the top floor bar were too high - €13 for a beer.
Andrew, 2-night trip
Verified

8/10 Very good

Elegant and stately hotel in Livorno

It’s a beautiful and elegant old hotel and well located next to the promenade and the sea. The restaurant was closed for dinner during our one night stay. We found a great pizza restaurant one block away. I would recommend this hotel to others.
Elyse, 1-night trip
Verified

8/10 Very good

Very nice hotel and friendly staff. Big room with big balcony overlooking the mediterranean. Regrettably now pillows on the chairs on the balcony. And by far the worst shower design we have ever seen
hugo, 2-night trip
Verified

10/10 Exceptional

Not sure why there are recent negative reviews on this property. Yes, it’s a historical building from the Mussolini period but it’s been beautifully maintained and my room was recently refurbished and was clean and lovely and “new”
Joseph, 2-night trip
Verified

10/10 Exceptional

A really beautiful hotel. Very pleased with our stay. We were a little disappointed with the size of the pool, but that's really a minor issue. However, it appears that the cleaning people don't know how to properly clean the floor. In both of our rooms, a significant amount of dust was visible on the floor near the beds.
Bradley, 3-night trip
Verified

6/10 Good

Renatas

Restaurant service is poor.
Renatas, 1-night trip
Verified

4/10 Fair

Poor effort

From the outside the Hotel looked very nice like 5* hotel should. However front desk service was poor, rooms were dirty and corridors dark. Definitely not a 5* level. Pool was also dirty and floors slippery. In a restaurant service was slow and we were like air to them. Food was also average. Breakfast was great!
Ismo, 2-night trip
Verified

6/10 Good

Faded glory. The bathroom and the room smelled strongly of mould. Breakfast, nothing special, €20 per person. Bar on rooftop – small glass of Prosecco from an open bottle €21!!!! This place had once been wonderful but now it is not. Some of the staff were delightful, others brusque. Still charging for a standard no longer met. Fabulous views from pool and restaurant.
Amanda, 5-night trip
Verified

6/10 Good

Not the same

This hotel was beautiful at one time. Now the building is in need of repair. There was no doorman when we arrived. I asked for a high room and was given the second floor out of 5. I think the Covid years took it's toll. I hope they can bring it back to it's better days.
1-night trip
Verified

2/10 Poor

Avoid it it's dirty old and expensive.

200 euro per night it's a total scam. Every morning was walking up from the smell of the sewage that was coming from the corridor, plus for few hours there was a black out in many rooms. The hotel is very old. The restaurant is super expensive 1 cola -10 euro, water- 7 euro, plus 7 euro charges because you are sitting on a table, so almost 30 euro and you did not even start eating(they need to relax it's Livorno not Mykonos).
2-night trip
Verified

4/10 Fair

This is not a 5 star hotel. There was no heating in the room. The bathtub was broken. They came to fix it at midnight. The pipes make a lot of noise when other guests are taking a shower. The wifi was not working either. Only for one phone. The cleaning staff were super loud at 6 am We ate at the restaurant and the food was not very good. The hotel is very cute and has paid parking.
Verified

2/10 Poor

Definitely, it was not a five star hotel. We would think it’s a 3 star at best. Huge line at check in, carpet stains everywhere, marks on the walls of the room, dirty, tub had patchwork repairs, and everything was old, including the room and bathroom. The pool was not a pool but a very small wading pool. Towels were not included. We went all the way downstairs, waited in line for towels, only to find out we needed 10 euros deposit for each. We did not have any so we told them to charge our room and it was not an option. That’s ridiculous. The only positive is the view of the sea from the rooftop restaurant which is was beautiful at sunset. It turns out the restaurant is separate from the hotel and their staff was fabulous and gave us good tourist ideas for the area.
eleni, 1-night trip
Verified

4/10 Fair

Esperienza negativa: non è certo un 5 stelle! Le pareti della stanza da rifare assolutamente, addirittura sotto la finestra cadeva l'intonaco, per non dire della finestra stessa ruggine e muffa. Il parquet della stanza tutto rigato. Le maioliche alla reception tutte spaccate. Anche la pulizia lascia a desiderare, sembra un hotel in piena decadenza. Anche come servizi non è da 5 stelle, il facchino ha visto che avevamo la valigia non ha provato neanche a chiedere se avevamo bisogno d'aiuto. L'unica cosa positiva è stata la colazione, molto varia e buona!
Domenico, 2-night trip
Verified

10/10 Exceptional

Mycket fräscht
Manuel, 2-night trip