First of all, I never leave bad reviews and I’ve traveled to over 20 places outside the US. This was the worst all inclusive I’ve experienced. I don’t even know where to start. The safe in the room had no key pad so clearly couldn’t be used, they didn’t inform us you had to use your key card to get electricity, the room was so hot when we got there because the AC was off,
There’s ONE bar open all day/ night, it was 11-5 at one place then 6-11 at another. The lobby “bar” was soft drinks only. There’s one restaurant (buffet) for breakfast lunch and dinner and they give you 1-2 hour time slots for each. And “self service” is 11-5 it’s basically chips and burgers every single day. They had a speaker out by the pool with terrible music. No entertainment by the pool or basically anywhere. The “activities” were like ping pong and stretching. So we didn’t do any of that. The buffet “staff” just cleans up when you’re done they don’t get you drinks or ask if you need anything at all, you aren’t allowed anything (not even soda) aside from water or juice until 11am. I’m not sure if the staff didn’t understand us well but we all felt they were terribly rude. The WORST part of the resort was the rock hard beds. We had 3 people to a room and it was two twin beds pushed together and a couch. They were so uncomfortable we all woke up with broken backs. The tv of course only had a few channels and since the wifi barely works you can’t watch anything else. Now I know why it was so cheap.