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Pipaxi Hotel

4.0 star property
Family-friendly Zhangjiajie hotel with 2 restaurants, connected to a shopping centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pipaxi Hotel

Aerial view
Point of interest
Point of interest
Balcony
Lobby

Reviews

6.8 out of 10

Good

Popular amenities

  • Spa
  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Gym
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Lazy river
  • Free children's club
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business centre
  • Conference centre
  • 11 meeting rooms
  • Meeting rooms
For families
  • Children's club (free)
  • Playground on-site
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is NZ$90
includes taxes & fees
21 Jan - 22 January 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Single or Twin Room

Superior Single or Twin Room

Superior Single or Twin Room

Highlights

Garden
Balcony or patio
Soundproofed
Individually decorated
Air conditioning
TV
Washer/dryer
Renovated in 2023
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Garden
Balcony or patio
Soundproofed
Individually decorated
Air conditioning
TV
Washer/dryer
Renovated in 2023
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Garden
Balcony or patio
Soundproofed
Individually decorated
Air conditioning
TV
Washer/dryer
Renovated in 2023
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Garden
Balcony or patio
Soundproofed
Individually decorated
Air conditioning
TV
Washer/dryer
Renovated in 2023
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room, 1 Bedroom

Luxury Twin Room, 1 Bedroom

Luxury Twin Room, 1 Bedroom

Highlights

Garden
Balcony or patio
Soundproofed
Individually decorated
Air conditioning
TV
Washer/dryer
Renovated in 2023
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Luxury Single Room, 1 Queen Bed

Luxury Single Room, 1 Queen Bed

Luxury Single Room, 1 Queen Bed

Highlights

Garden
Balcony or patio
Soundproofed
Individually decorated
Air conditioning
TV
Washer/dryer
Renovated in 2023
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Standard Room

Individually decorated, desk, laptop workspace, blackout curtains

Superior Standard Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe 2-bed Room

Individually decorated, desk, laptop workspace, blackout curtains

Deluxe 2-bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Individually decorated, desk, laptop workspace, blackout curtains

Family Suite

  • Sleeps 2
  • 1 Single Bed and 1 King Bed

View all photos for Family-friendly Family Room

Individually decorated, desk, laptop workspace, blackout curtains

Family-friendly Family Room

  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Single Room

Individually decorated, desk, laptop workspace, blackout curtains

Deluxe Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Mountain-View Room

Individually decorated, desk, laptop workspace, blackout curtains

Deluxe Mountain-View Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Standard Room

Individually decorated, desk, laptop workspace, blackout curtains

Deluxe Standard Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Single Room

Individually decorated, desk, laptop workspace, blackout curtains

Basic Single Room

  • Sleeps 2
  • 1 Queen Bed

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The price is NZ$153
includes taxes & fees
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About the area

Map
Zhangjiajie National Forest Park, Park Entrance, Zhangjiajie, Hunan, 427401

What's nearby

  • Wulingyuan Scenic and Historic Interest Area - 1 min walk
  • Wulingyuan Scenic Reserve - 20 min drive
  • Zhangjiajie National Forest Park - 34 min drive
  • Wulingyuan Scenic Area - 68 min drive
  • Sea of Clouds - 78 min drive

Getting around

  • Zhangjiajie (DYG) - 43 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪张家界小向客栈 - ‬5 min drive
  • ‪农家特色商务酒楼 - ‬80 min drive
  • ‪张家界旅游之家客栈 - ‬81 min drive
  • ‪景区快餐有限公司 - ‬71 min drive
  • ‪张家界土家居客栈 - ‬74 min drive

About this property

Pipaxi Hotel

Bring the kids when you stay at Pipaxi Hotel in Zhangjiajie and they can enjoy the free kids' club. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages or reflexology. A lazy river, a bar/lounge and a fitness centre are other highlights.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 180 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 10:00 AM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 1:00 PM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via required shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children may not be eligible for complimentary breakfast
  • No cots (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free uncovered on-site extended parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • On-site parking is limited
  • Electric vehicle charging point on site
  • On-site parking includes off-street options
  • Off-site parking within 656 ft (CNY 30 per night)

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station shuttle from 6:30 AM to 5:00 PM*
  • Bus station shuttle*

Off-site

  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared fridge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Free children's club
  • Lazy river
  • Playground
  • Local/corner shop

What to do

  • Tennis
  • Basketball
  • Volleyball
  • Hiking/biking trails
  • Shopping
  • Fishing
  • Ecotours nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Hot springs nearby

Working away

  • 24-hour business centre
  • 11 meeting rooms
  • Co-working spaces
  • Conference centre (2153 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 15 buildings/towers
  • Built in 1990
  • Garden
  • Terrace
  • Fireplace in reception
  • Communal living room
  • Fitness centre
  • Shopping centre on-site
  • Spa services
  • Lazy river
  • Outdoor entertainment area
  • Traditional architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • No lift (single-level property)
  • Well-lit path to entrance
  • Step-free path to entrance
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Gravel flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 39-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio
  • Garden
  • Individually decorated

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including reflexology.

Fees & policies

Refundable deposits

  • Deposit: CNY 100.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of CNY 200 per vehicle (one-way. Maximum occupancy 5)
  • Train station pick-up, train station drop-off and bus station shuttle services are offered for an extra charge
  • Theme park shuttle service is offered for an extra charge

Parking

  • RV/bus/lorry parking is available for an extra charge
  • Parking is available nearby and costs CNY 30 per night (656 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.

Also known as

Pipaxi
Pipaxi Hotel
Pipaxi Hotel Zhangjiajie
Pipaxi Zhangjiajie
Pipaxi Hotel Hotel
Pipaxi Hotel Zhangjiajie
Pipaxi Hotel Hotel Zhangjiajie

Frequently asked questions

Does Pipaxi Hotel offer free cancellation for a full refund?
Yes, Pipaxi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pipaxi Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pipaxi Hotel?
Yes, there's free extended parking. Parking spaces may be limited. Motorhome/coach/lorry parking and electric car charging are available.
Is an airport shuttle service offered by Pipaxi Hotel?
Yes, an airport shuttle is available. The charge is CNY 200 per vehicle one-way.
What are the check-in and check-out times at Pipaxi Hotel?
Check-in start time: 10:00 AM; check-in end time: anytime. Check-out time is 1:00 PM. Express check-in and contactless social distancing and check-out are available.
What is there to do at Pipaxi Hotel and nearby?
Have fun with on-site activities such as fishing and hiking, and practise your swing on the tennis courts. Additional recreation on-site includes basketball and volleyball. Enjoy amenities such as a lazy river, a fitness centre and spa services. Pipaxi Hotel also has a garden.
Are there restaurants at or near Pipaxi Hotel?
Yes, there are 2 on-site restaurants.
Does Pipaxi Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Pipaxi Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio and a garden.
What's the area around Pipaxi Hotel like?
Pipaxi Hotel is located on the waterfront in Wulingyuan, a short 1-minute walk from Wulingyuan Scenic and Historic Interest Area.

Pipaxi Hotel Reviews

Reviews

6.8

Good

5.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

6/10 Good

Very convenient with excellent service.
This is one of the better located hotels, and the price was very reasonable. The beds were too hard, but other than that it was perfect for what we needed. The manager was very helpful in recommending our visit to the park.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

This hotel is a beautiful old building with spacious peaceful courtyards. The location is great. However, it is very rundown - I'm not talking about faded elegance - I'm talking about neglect and poor management. I have the impression that the owners are running this place into the ground with a view to demolition in the near future, so that it can be replaced with one of the ugly, but doubtless more profitable, glass and concrete boxes that already surround it. The bathroom was filthy, covered in green and black mold. The shower curtain was filthy, torn and attached by safety pins. Hot (or rather warm) water was unreliable. The towels looked about 20 years old and some had holes in them. The room was dusty and poorly maintained, lots of small issues with things like lights and the kettle. The buffet Breakfast (Chinese style) is included, and isn't at all bad. Staff were uninterested and unhelpful - even when dealing with fluent Mandarin speakers. Toilet paper is regarded as a luxury to be dispensed with sulking reluctance only after an extended argument. Overall this is an overpriced, rundown, poorly run establishment. Avoid this hotel, try one of the many nearby hotels.
Verified Hotels.com guest review

10/10 Exceptional

Excellent!
Before you book: if you haven't stay on a mountain hotel, and you don't know how to handle some bugs or moisture, don't book. This hotel is in the mountain, so there are bugs and moisture visible. Fungus on the shower curtain, and the hotel needs maintanance, but overall great. Chinese beds, and if you can, as almost all budget hotels, bring your own router, as wifi is low. Location is excellent, chineswe buffet is so-so, but works, and the staff if INCREDIBLE kind and helpfulness. The night hostess doesnt speak English and she prefer to sent us to the room before even pay. Don't take a taxi from the airport, they are expensive. Call the hotel and ask for taxi, they sent us a good SUV cheaper than local taxi (150 RMB). I would recommend this hotel? Yes!
Verified Hotels.com guest review

8/10 Very good

Good location & nice staff
Hotel is very close to Zhangjiajie park (10 minute walk). Other than the park there is nothing around. They do have 1 English speaking staff member that they called to the lobby as soon as we walked in. Staff is very nice and very helpful. One thing to be cautious of: They offered us a free ride to the airport ($20 US value) if we gave them a good review so that may influence some reviews you see. We weren't going to the airport so we said no. The rooms are as clean as most 3 stars in China. Wifi only in the lobbies. Breakfast was Chinese but not bad.
Verified Hotels.com guest review

10/10 Exceptional

Mickael, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel ist geschlossen!
Trotz Buchungbestätigung bei Expedia mussten wir leider feststellen, dass das Hotel geschlossen war! Da war eine tolle Überraschung, im strömenden Regen eine neue Unterkunft zu suchen! Vielen Dank!
2-night trip
Verified Expedia guest review

6/10 Good

Yoe Lin, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

武陵源区の国家森林公園ゲートすぐ近くのホテル
武陵源区の国家森林公園ゲートまで徒歩10分程度の場所にあります。 上海からの飛行機で23時過ぎに張家界荷花空港へ到着し、タクシーで値段交渉して120元でホテルまで向かいました。ちなみに事前に案内されていたホテルの24時間対応の送迎バスは180元/人とのこと。 最終チェックインが23時までとのことだったので、事前に何度か電話したのですが繋がらず･･･。結局24時頃ホテルに到着するとフロントにもロビー周辺にも外にも誰一人いなくて焦りました。廊下を進んだ先にあるホテル内のマッサージ店でやっとスタッフを見つけ、フロントに電話をしてもらって無事にチェックインできました。 ホテル内に売店、レストランありますが、夜遅い時間には営業していないので、飲み水を含め必要なものは事前に用意していったほうがいいです。 とは言ってもホテルの周りも空港からホテルまでの道も営業しているお店はほぼありませんでした。 朝になるとホテルから森林公園ゲートまでの道に日用品や食品を売っている商店や果物屋さん、朝食を食べられるお店があり営業しています。 部屋には必要最低限の設備・備品しか用意されていません。シャンプーなどは一回分ずつ個装されたものが２セットありましたが、「非贈品」と書かれていたので開けると有料になるのかも…（確かめていないのでわかりません）手を洗うための普通の石鹸がないのには結構困りました。 シャンプー、ボディソープ、歯ブラシなどは持参したほうが安全だと思います。 また、ホテル内のレストランも一度利用しましたが、一人なのでとお願いすると、通常の半分の量で作ってくれました。ただ、口に合わないのとどうしても衛生面が気になりほとんど食べられませんでした。 最低限宿泊できる施設と思えば、森林公園を観光するためには立地のいいホテルだと思います。
Verified Expedia guest review

8/10 Very good

Hotelbewertung des Pipaxi-Hotels vom August 2016
Das Pipaxi-Hotel liegt direkt vor den Toren des Zhangjiajie-Nationalparks. Essstände und Gasthäuser gibt es gleich in der Nähe. Die Lage ist top! Auch das Personal ist sehr hilfsbereit. Allerdings: Lässt man sich mit dem Taxi vom Flughafen abholen, zahlt man 180 RMB. Das ist absolut überteuert. Auch hatte der Morning-Call nicht funktioniert. Ein Mann in der Rezeption gab mir eine Karte des Nationalparks. Kurz: sehr hilfsbereit und nett. tolle Lage, mein Zimmer hatte Balkon.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

美中不足
住過幾間政府的接待賓館都有愉快的回憶，這家也許位在中西部開發中，房間清潔設備還沒到位，服務也缺乏親切熱忱，相對好的環境地理位置是美中不足。
Verified Hotels.com guest review

4/10 Fair

참고하세요
주변풍경은 좋으나 식수가 제공안됨.욕실에 때가 덕지닥지,침실구석에 먼지가 푹푹 쌓여있음.가격이 싼곳임을 감안해도 이곳은 전혀아님. 이곳에서 숙박해 곤란하실 분들을 위해 수고를 무릅쓰고 후기를 남깁니다.
Verified Hotels.com guest review

10/10 Exceptional

gret hotel
perfect location. staff was really friendly and helpful. we got good service as soon as we arrived. they helped us with our bags to our room and it was a nice atmosphare.
Verified Hotels.com guest review

2/10 Poor

価格のみ一流。サービスは最低
山間に囲まれたリゾートホテルのイメージのような写真につられて選んだホテルでしたが、失敗でした。これまで泊まったホテルの中では最低です。高い宿泊料でこのサービスなら詐欺にあった感じです。理由は下記の通り。 １．おそらく建てられた当時は立派なホテルであったと思われるが、今は白壁が汚れて、洗面所は蜘蛛の巣とお化け屋敷のよう、というのが第一印象でした。 ２．バスタブに栓ができないので部屋を変えてもらいました。その部屋も栓が緩かったのですが、何とか湯が貯められる程度でした。しかし前の部屋にはあった網戸がありませんでした。 ３。1泊めの朝食は数人の団体客がいたのでビュッフェスタイルでしたが種類が少なく、タンパク質の物は目玉焼きのみ。2泊めは数人だけの客のためか、漬け物、お粥、目玉焼き、蒸しパンが運ばれてきただけ、お粗末でした。 夕食もホテルで取りましたが、ほかに客がいなく、材料がないせいか、メニュー記載の料理の大半がが調理不可でした。結局、肉気のない粗末な野菜炒めとご飯で済ませざるを得ませんでした。 ４．近くの森林公園ゲートまで徒歩15分かかり、タクシーも行ってくれないので、不便です。
Verified Expedia guest review