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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel within easy reach of Island at Pigeon Forge

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Photo gallery for Surestay Plus By Best Western Pigeon Forge

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Daily continental breakfast for a fee
Exterior
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Private kitchenette
Reception
Surrounded by the beauty of Pigeon Forge, Surestay Plus By Best Western Pigeon Forge offers a rejuvenated retreat. Unwind with laundry facilities and stay connected with public WiFi. With a 24-hour business center, vending machine, and helpful staff nearby LeConte Center at Pigeon Forge is within easy reach.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (7)

  • Housekeeping (on request)
  • Breakfast available
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Self-serve laundry

Feel at home (6)

  • Microwave
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Free self-parking
The current price is NZ$106
includes taxes & fees
12 Mar - 13 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
Microwave
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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The price is NZ$139
includes taxes & fees
10 Mar - 11 Mar
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About the area

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308

What's nearby

  • Old Mill - 13 min walk - 1.1 km
  • LeConte Center at Pigeon Forge - 15 min walk - 1.3 km
  • The Ripken Experience - Pigeon Forge - 3 min drive - 1.7 km
  • Dolly Parton's Stampede Dinner Attraction - 3 min drive - 2.4 km
  • Island at Pigeon Forge - 3 min drive - 2.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬13 min walk
  • ‪Margaritavile - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Baskin-Robbins - ‬5 min walk
  • ‪Golden Corral - ‬17 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

Surestay Plus By Best Western Pigeon Forge offers a great location, putting you within a 15-minute walk of LeConte Center at Pigeon Forge and Old Mill. Also, Island at Pigeon Forge and Titanic Museum are a short five-minute drive away. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 65 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 AM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1984

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 92
  • Wheelchair-accessible business centre
  • Grab bar in shower
  • Shower grab bar height (centimetres): 80
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

Food and drink

  • Microwave

More

  • Housekeeping (on request)
MONETIZATION_ON

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 0 per stay (rates may vary)

Policies

This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Does Surestay Plus By Best Western Pigeon Forge offer free cancellation for a full refund?

Yes, Surestay Plus By Best Western Pigeon Forge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Surestay Plus By Best Western Pigeon Forge?

Sorry, pets aren't allowed.

Is parking offered on site at Surestay Plus By Best Western Pigeon Forge?

Yes, there's free self parking.

What are the check-in and check-out times at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Check-out time is 11:00 AM.

What's the area around Surestay Plus By Best Western Pigeon Forge like?

Surestay Plus By Best Western Pigeon Forge is a short 15-minute walk from LeConte Center at Pigeon Forge and 13 minutes' walk from Old Mill. Travellers say that this hotel is in a good location.

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Surestay Plus By Best Western Pigeon Forge Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly staff, clean comfortable room.
Tammy, 1-night trip

8/10 Very good

The hotel is old but clean.
Pam, 1-night trip

10/10 Exceptional

Great place to stay.
Patricia, 3-night trip

6/10 Good

Good place
Very nice place to stay.
Donna, 2-night trip

10/10 Exceptional

Great stay!
Shannon, 1-night trip

6/10 Good

Budget friendly and clean
Cheap, clean, comfortable. I was surprised based on the price but will definitely stay again.
Tonya, 1-night trip

10/10 Exceptional

Clean and friendly
The front office was clean and the lady working was very friendly. It only took a couple of minutes and we were in our room. Very fast and easy check in. The room was clean and comfortable. Looks to have been recently updated. I would absolutely book another stay here without question.
Kristy, 2-night trip

8/10 Very good

Room review
Did need a little better cleaning the shower was a little dirty on the outside and had a few hairs left from previous peoples stay. It was in a good location and very nice staff but would have been nice if it was a little cleaner.
Tiffany, 1-night trip

8/10 Very good

Good motel for a very reasonable price. Very clean and comfortable. Staff friendly. Breakfast sparse but next to Shoneys. Doesn’t look like much from the outside but inside is updated and nice.
Pamela, 2-night trip

10/10 Exceptional

Great place to stay
Love this place! Clean, nice staff, good breakfast.
Jamie, 1-night trip

10/10 Exceptional

Very clean place Great price
Kathryn, 1-night trip

10/10 Exceptional

Would stay again
Everything was clean and bed comfortable, my 2 main criteria. We liked the breakfast. The staff was helpful in adding on another night on at the last minute as I needed a handicap accessible room. Would stay again
Catherine, 2-night trip

10/10 Exceptional

Overall nice motel,
Wendy, 1-night trip

10/10 Exceptional

Nice place and very reasonable
Bobby, 1-night trip

10/10 Exceptional

For the money exceptional place to stay... unbelievable shower and comfortable beds
ric, 3-night trip

10/10 Exceptional

The woman at the front desk was real nice Room seams clean
Sandra, 1-night trip

10/10 Exceptional

It was a great experience, easy employees to work with, and convenient to all the stores!
Keeley, 3-night trip

10/10 Exceptional

Clean, recently remodeled, pleasant staff.
Melanie, 2-night trip

10/10 Exceptional

Great for the price, very clean!
Symon, 1-night trip

10/10 Exceptional

Great stay! Close to everything
Melissa, 1-night trip

8/10 Very good

The property is good. I just wish it was more clean.
Isabela, 1-night trip

10/10 Exceptional

Excellent
Excellent experience overall
Christopher, 3-night trip

10/10 Exceptional

The staff are lovely and friendly people
Annette, 2-night trip

8/10 Very good

Was very clean and friendly staff
Lynda, 6-night trip

10/10 Exceptional

One night quick trip
Customer service was great clean rooms awesome price!!
1-night trip