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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel within easy reach of Island at Pigeon Forge

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Photo gallery for Surestay Plus By Best Western Pigeon Forge

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Reception
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Private kitchenette
Daily continental breakfast for a fee
Exterior
Surrounded by the beauty of Pigeon Forge, Surestay Plus By Best Western Pigeon Forge offers a rejuvenated retreat. Unwind with laundry facilities and stay connected with public WiFi. With a 24-hour business center, vending machine, and helpful staff nearby LeConte Center at Pigeon Forge is within easy reach.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (6)

  • Housekeeping (on request)
  • Breakfast available
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Microwave
  • Private bathroom
  • Television
  • Coffee/tea maker
  • Free self-parking
  • Free toiletries
The current price is NZ$121
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

8.6 out of 10
Excellent
(65 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(43 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.6 out of 10
Excellent
(39 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308

What's nearby

  • Old Mill - 11 min walk - 0.9 km
  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.8 km
  • Island at Pigeon Forge - 3 min drive - 2.4 km
  • Titanic Museum - 5 min drive - 4.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬13 min walk
  • ‪Margaritavile - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Baskin-Robbins - ‬5 min walk
  • ‪Golden Corral - ‬17 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

At Surestay Plus By Best Western Pigeon Forge, you'll be a short five-minute drive from Island at Pigeon Forge and Titanic Museum. Also, LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction are a short five-minute drive away. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 65 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 AM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
WIFI

Internet

    • Free WiFi in public areas
    • Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Working away

  • 24-hour business centre

Services

  • 24-hour front desk

Facilities

  • 1 building/tower
  • Built in 1984

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 92
  • Wheelchair-accessible business centre
  • Grab bar in shower
  • Shower grab bar height (centimetres): 80
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

Food and drink

  • Microwave

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 0 per stay (rates may vary)

Pets

  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Policies

This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Does Surestay Plus By Best Western Pigeon Forge offer free cancellation for a full refund?

Yes, Surestay Plus By Best Western Pigeon Forge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Surestay Plus By Best Western Pigeon Forge?

Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per day.

Is parking offered on site at Surestay Plus By Best Western Pigeon Forge?

Yes, there's free self parking.

What are the check-in and check-out times at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Check-out time is 11:00 AM.

What's the area around Surestay Plus By Best Western Pigeon Forge like?

Surestay Plus By Best Western Pigeon Forge is a short 15-minute walk from LeConte Center at Pigeon Forge and 13 minutes' walk from Old Mill. Travellers say that this hotel is in a good location.

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Surestay Plus By Best Western Pigeon Forge Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Shower
Bathroom
Location
Value
Parking
Microwave

What guests liked

  • Breakfast was consistently described as good, great, and plentiful with many guests enjoying the dining area and selection. (47 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very clean and great breakfast! Very affordable! We will most definitely stay here again and again!
Robert, 1-night trip

10/10 Exceptional

Great stay. Thanks.
Cherry, 1-night trip

8/10 Very good

Worthy

Easy, clean and practical enough for the price
Tassia, 1-night trip

10/10 Exceptional

We only stayed long enough to get some rest between trips, but everything was great!
Jessica, 1-night trip

10/10 Exceptional

Satisfied customer

Staff very friendly , room was excellent , price was great!
Donna, 1-night trip

4/10 Fair

Affordable but not the cleanest
Nicole, 1-night trip

8/10 Very good

It was good
Sheri, 2-night trip

10/10 Exceptional

Friendly staff, clean comfortable room.
Tammy, 1-night trip

10/10 Exceptional

This is a nice surprise hotel. Driving up to it you will not think it's going to end up being as nice and quiet as it is. My kids and I stayed for two nights. The air conditioner was fantastic and we did not hear a thing from anybody else minus people pulling into the driveway. Staff at the front desk were funny and very helpful. Don't sleep on this property.
Jess, 2-night trip

8/10 Very good

Good inexpensive hotel. Breakfast left something to be desired - it was cold when I ate at 8:30. Desk agent was great at checkin and checkout (same guy) - he was also helpful in getting my wife extra pillows. Hotel parking lot could use re-paving but otherwise the property was in good shape. Convenient to shopping 10 minutes to Dollywood and 20 to Great Smoky Mountains Park. Would stay there again.
Dennis, 2-night trip

10/10 Exceptional

The stay was adorable and pleaent, all the staff were friendly and helpful the last day someone came in next door being loud and disruptive but we did not file a complaint and we still did not regret our stay the free breakfast was delightful and the staff made any disreution worth staying for.
Jessica, 2-night trip

8/10 Very good

Newly remodeled and clean

The room is clean and newly renovated. It was quiet and there was plenty of parking. However, there was no room cleaning during our stay. We also had to keep going to the office for clean towels. Other than this and the occasional smell of weed, everything else was okay. Again, the room and hotel was clean and remodeled, just a few minor adjustments to be a great hotel. If they fixed these issues, I would stay again.
3-night trip

8/10 Very good

Nice stay
James, 3-night trip

6/10 Good

Location wasnt the best and you could hear everything next door to you but itwas clean and staff was great
Tina, 1-night trip

8/10 Very good

The hotel is old but clean.
Pam, 1-night trip

10/10 Exceptional

Enjoyed our stay. The 2nd time we have stayed there. Excellent hotel!!!
Donna, 2-night trip

10/10 Exceptional

Easy to walk to everything around
Kristan, 1-night trip

6/10 Good

Would not stay again.
Robert, 1-night trip

6/10 Good

Good place

Very nice place to stay.
Donna, 2-night trip

8/10 Very good

The location was ideal for us.
Alecia, 1-night trip

6/10 Good

Had to change rooms 3 times

I booked this room online with a walk in shower and king bed and kitcnette, got checked in and went to our room only to get a call that we had to move rooms because it had carpet and I have a registered service dog She changed our room and we repocecced to get all of our stuff and move only to get downstairs and it was a double bed nothing like I had booked. I went back to the front desk and explained I booked a king bed and that is what I wanted so changed rooms again and was giving a room with a king bed no kitchenette and a handicap Walk in shower. All is all we changed rooms 3 times and missed our dinner reservation.
Jennifer, 2-night trip

4/10 Fair

No water for hours. Swam in ocean went to dinner covered in sand. Then out again next morning
Alex, 1-night trip

10/10 Exceptional

Great place to stay

Love this place! Clean, nice staff, good breakfast.
Jamie, 1-night trip

8/10 Very good

This was a nice simple motel. I will looking for this motel next time I come to pigeon forge to visit. Thank you for a friendly staff older lady with cats.
Kyia, 1-night trip

8/10 Very good

Very clean

Super clean and affordable. Only complaint was being able to hear everything, the people outside and in the room next to us.
Lisa, 1-night trip