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Photo gallery for Grand Velas Riviera Maya - All Inclusive

On the beach, white sand, free beach shuttle, free beach cabanas
Point of interest
Point of interest
3 outdoor pools, pool umbrellas, pool loungers
Beach/ocean view
VIP Access

Grand Velas Riviera Maya - All Inclusive

5.0 star property

Reviews

9.6 out of 10
Exceptional

About this property

All-inclusive property with full-service spa, connected to the convention centre, near El Camaleón Mayakoba Golf Course
  • Connecting rooms available
  • Bar
  • Pool
  • Free breakfast
  • Laundry facilities
  • Free parking

Explore the area

Map
Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪8 min drive‬
  • Gran Coyote Golf
    ‪9 min drive‬
  • Playa Xcalacoco
    ‪12 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪15 min drive‬
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Spa

SE Spa has 42 treatment rooms including couples treatment rooms. The property's spa offers beachside massages, deep-tissue massages, hot stone massages, and prenatal massages. Types of treatments available include aromatherapy, Ayurvedic treatments, body wraps, and detox wraps. Other on-site facilities include a steam room, a mud bath, and a sauna.

Couples treatment room(s), sauna, hot tub, steam room, body treatments
Couples treatment room(s), sauna, hot tub, steam room, body treatments
What guests liked about the spa

The spa was fantastic, offering great massages and a unique water experience that created lasting memories.

At a glance

DONE

Hotel size

    • 539 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Additional fees apply for connecting/adjoining rooms and are subject to availability.
    • This property's guestrooms are divided into 3 sections. Nature View suites are located in the Zen Grand section, located .75 miles (1,207 meters) from the beach, and are near the convention center, spa, and pool. Access to the beach and other sections of the property is provided via a 24-hour hotel shuttle. Ambassador suites are located around the resort's main infinity pool. Grand Class Ambiance facilities (restaurants and swimming pool) are reserved for adults and children age 12 and older only.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Off-site

    • Area shuttle*
    • Free beach shuttle
DONE

Other information

    • Designated smoking areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Braille/raised signage
  • Lift (110 centimetre wide door)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Reviews

9.6 out of 10
Exceptional

Reviews

10 out of 10 Exceptional

Amazing stay !