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Hostellerie du Pas de L'Ours Relais et Chateaux

5.0 star property
Luxury hotel with spa, near Rue du Prado

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Photo gallery for Hostellerie du Pas de L'Ours Relais et Chateaux

Front of property
Front of property
Junior Suite
Suite (Open Suite)
Suite (Loft Suite)
Nestled close to Rue du Prado, Hostellerie du Pas de L'Ours Relais et Chateaux offers a luxurious retreat for families and golf enthusiasts. Enjoy an adjacent golf course, unwind at the poolside bar or explore the garden and playground while kids have fun. With high-speed WiFi, two on-site restaurants including a Michelin star rated meal option and l'Alpage spa for massages or manicures/pedicures.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Ski facilities
  • Bar
  • Parking available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free area shuttle
  • Ski rentals
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Playground on-site
  • Separate bath and shower
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite des Ours

Suite (Ours)

Suite des Ours

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Open Suite

Suite (Open Suite)

Open Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chalet Suite

Suite (Chalet)

Chalet Suite

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Polaire - 2 persons

Premium bedding, minibar, in-room safe, desk

Suite Polaire - 2 persons

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Loft Suite

Suite (Loft Suite)

Loft Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 75 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Designer toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Polaire - 4 persons

Suite (Polaire - 4 persons)

Suite Polaire - 4 persons

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Guarda Golf Hotel & Residences

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.4 out of 10, Exceptional, 20 reviews
Guarda Golf Hotel & Residences
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About the area

Map
Rue du pas de l'Ours 41, Lens, 3963

What's nearby

  • Crans-Cry d'Er Gondola - 9 min walk - 0.8 km
  • Rue du Prado - 11 min walk - 1.0 km
  • Golf Club Crans-sur-Sierre - 13 min walk - 1.2 km
  • Montana - Cry d'Er Gondola - 5 min drive - 2.5 km
  • Alaïa Chalet - 5 min drive - 3.8 km

Getting around

  • Sion (SIR) - 32 min drive
  • Randogne Montana Station - 4 min drive
  • Sierre/Siders Station - 20 min drive
  • Saint-Léonard Station - 22 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant Molino - ‬7 min walk
  • ‪Café-Bar 1900 - ‬8 min walk
  • ‪Burger Lounge - ‬15 min walk
  • ‪Taillens SA - ‬10 min walk
  • ‪Zerodix - ‬9 min walk

About this property

Hostellerie du Pas de L'Ours Relais et Chateaux

Adjacent to a golf course, Hostellerie du Pas de L'Ours Relais et Chateaux is a great choice for a stay in Lens. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and L Ours, one of 2 restaurants, serves French cuisine. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed*
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site valet parking (CHF 35 per day)
DONE

Transfers

    • Airport shuttle*
DONE

Off-site

    • Free area shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Playground
  • Childcare in room (surcharge)

What to do

  • Ski passes
  • Pool table
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Parasailing nearby
  • Skiing lessons nearby
  • Scooter/moped hire nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Ski equipment hire
  • Ski storage
  • Snow sports gear
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Jetted
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

L'Alpage has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

L Ours – Overlooking the pool and garden, this fine-dining restaurant specialises in French cuisine. 1-star Michelin rating.
Bistrot Des Ours – This bistro specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Open selected days.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately CHF 39 for adults and CHF 20 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 150.0 per day

Pets

  • Pets are allowed for an extra charge of CHF 50 per pet, per night

Parking

  • Covered valet parking costs CHF 35 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Hostellerie Pas L'Ours Relais Chateaux Hotel
Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
Hostellerie Pas L'Ours Relais Chateaux Lens
Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
Hostellerie Pas L'Ours Relais Chateaux Lens
Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Lens Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Hotel Hostellerie du Pas de L'Ours Relais et Chateaux
Hostellerie Pas L'Ours Relais Chateaux Hotel
Hostellerie Pas L'Ours Relais Chateaux
Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Lens

Frequently asked questions

Is there a pool at Hostellerie du Pas de L'Ours Relais et Chateaux?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Hostellerie du Pas de L'Ours Relais et Chateaux?

Yes, pets are welcome. There's a charge of CHF 50 per pet, per night. Food and water bowls are available.

Is parking offered on site at Hostellerie du Pas de L'Ours Relais et Chateaux?

Yes. Valet parking costs CHF 35 per day.

Is an airport shuttle service offered by Hostellerie du Pas de L'Ours Relais et Chateaux?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hostellerie du Pas de L'Ours Relais et Chateaux?

Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon.

Is there an on-site casino at Hostellerie du Pas de L'Ours Relais et Chateaux?

No, this hotel doesn't have a casino, but Casino de Crans-Montana (4-min drive) is nearby.

What is there to do at Hostellerie du Pas de L'Ours Relais et Chateaux and nearby?

Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hostellerie du Pas de L'Ours Relais et Chateaux also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hostellerie du Pas de L'Ours Relais et Chateaux?

Yes, there are 2 on-site restaurants, featuring French cuisine and garden views.

Does Hostellerie du Pas de L'Ours Relais et Chateaux have rooms with private hot tubs?

Yes, each room has a jetted bath.

Does Hostellerie du Pas de L'Ours Relais et Chateaux have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hostellerie du Pas de L'Ours Relais et Chateaux like?

Hostellerie du Pas de L'Ours Relais et Chateaux is in the heart of Lens, a short 9-minute walk from Crans-Cry d'Er Gondola and 13 minutes' walk from Golf Club Crans-sur-Sierre.

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Hostellerie du Pas de L'Ours Relais et Chateaux Reviews

Reviews

10

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Exceptional

Carmen, 1-night trip

10/10 Exceptional

Sus instalaciones, la decoración, la atención del personal.
1-night trip

10/10 Exceptional

Olivia, 2-night trip

10/10 Exceptional

Nous avons été surclassés grâce à une annulation de dernière minute. Nous avons été très bien accueillis et avons apprécié la suite
1-night trip

10/10 Exceptional

Bellissimo hotel , servizio eccellente, ristorante stellato eccezionale.
2-night trip

10/10 Exceptional

Thierry, 1-night trip

10/10 Exceptional

Yves, 2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Hugo, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

6-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Fabuleux !

Hotel très agréable, personnel aux petits soins et excessivement sympathique. Deux petits bémols cependant : chambres surchauffées et manque de lumière dans les chambres (pas pratique pour lire dans le coin salon des junior suites !). Les restaurants de l'hotel sont excellents.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Beautiful chalet style hotel.

We had a beautiful room with a large balcony with a view of the mountains. The staff in the hotel were charming and helpful. Breakfasts could be had in your room or the restaurant. There was yoghurt with homemade fruit compote, fruit salad, and delicious rolls and pastries.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Hotel avec un excellent accueil

Hotel proche de centre de Crans, avec une vue splendide sur les montagnes mais surtout avec un accueil remarquable et une gentillesse de l'ensemble du personnel.