The apartment itself was really beautiful and comfortable. The kitchen was REALLY well stocked, the bed was comfortable, etc. However, the reason I cannot give this property 5 stars is the fact that we had absolutely no hot water for the entire duration of our stay, and we got zero response whatsoever from the hotel when we tried to contact them about it. While I would probably stay here again based on the actual physical apartment, I would be quite nervous about the lack of front desk and complete non-responsiveness from management (what if the problem had been even more urgent?) Overall, I recommend the property to a certain degree, I just would encourage the hotel owners to figure out their communication issues. (NOTE: I might not recommend this property to a single female traveler based on the somewhat sketchy neighbourhood)