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AluaSun Torrenova

4.0 star property
Family-friendly hotel with 3 outdoor pools, near Katmandu Park

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Photo gallery for AluaSun Torrenova

3 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
Exterior
Lobby
2 bars/lounges, poolside bar
Desk, free cots/infant beds, free WiFi, bed sheets
Near Katmandu Park and Palma Nova Beach, AluaSun Torrenova offers an upscale retreat. Enjoy a breakfast buffet at Terra Café, take a dip in one of the three outdoor pools or test your skills with basketball and volleyball. The helpful multilingual staff has left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free breakfast
  • Gym
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • 3 outdoor pools
  • Free children's club
  • Health club
  • Children's pool
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Television
The current price is NZ$142
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Standard Double Room (2 adults + 1 child)

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Double Room (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Sea View (1 adult + 1 child)

Desk, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Sea View (1 adult + 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (2 adult)

Desk, free cots/infant beds, free WiFi, bed sheets

Suite (2 adult)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Renovated in 2019
Hairdryer
Bathrobes
  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (1 adult + 2 children)

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Double Room (1 adult + 2 children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room Single Use, Balcony, Ocean View

Desk, free cots/infant beds, free WiFi, bed sheets

Double Room Single Use, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Sea view
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite (2 adults + 1 child)

Desk, free cots/infant beds, free WiFi, bed sheets

Suite (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Renovated in 2019
Private bathroom
Bathrobes
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room Single Use, Balcony

Desk, free cots/infant beds, free WiFi, bed sheets

Superior Double Room Single Use, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Renovated in 2019
Hairdryer
Bathrobes
  • 22.5 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (2 adults + 2 children)

Desk, free cots/infant beds, free WiFi, bed sheets

Suite (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Double Room (1 adult + 1 child)

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Double Room (1 adult + 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double Room (1 adult)

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Double Room (1 adult)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Suite (2 adults + 3 children)

Desk, free cots/infant beds, free WiFi, bed sheets

Suite (2 adults + 3 children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
  • 47 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony (2 adults)

Desk, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony (2 adults)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Balcony, Pool View (2 adults + 2 children)

Desk, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Pool View (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Pool View (2 adults)

Desk, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Pool View (2 adults)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Balcony (2 adults)

Desk, free cots/infant beds, free WiFi, bed sheets

Superior Double Room, Balcony (2 adults)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Renovated in 2019
Hairdryer
Bathrobes
  • 22.5 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite (3 Adults)

Desk, free cots/infant beds, free WiFi, bed sheets

Suite (3 Adults)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, Balcony, Pool View (2 adults + 1 child)

Desk, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Pool View (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Pool View (1 adult + 2 children)

Desk, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Pool View (1 adult + 2 children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite (4 Adults)

Desk, free cots/infant beds, free WiFi, bed sheets

Suite (4 Adults)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, Balcony, Pool View (1 adult + 1 child)

Desk, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Pool View (1 adult + 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Sea View (2 adults)

Desk, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Sea View (2 adults)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Balcony, Sea View (2 adults + 2 children)

Desk, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Sea View (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use, Balcony, Pool View

Desk, free cots/infant beds, free WiFi, bed sheets

Double Room Single Use, Balcony, Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Superior (2 Adult +1 child)

Desk, free cots/infant beds, free WiFi, bed sheets

Double Superior (2 Adult +1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Renovated in 2019
Hairdryer
Bathrobes
  • 22.5 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 adults + 1 child)

Desk, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Sea View (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Sea View (1 adult + 2 children)

Desk, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Sea View (1 adult + 2 children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Double Room (2 adults + 2 children)

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Double Room (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 22.5 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio Suite (1 adult)

Desk, free cots/infant beds, free WiFi, bed sheets

Studio Suite (1 adult)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Renovated in 2019
Private bathroom
Bathrobes
  • 47 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Map
Avenida Torrenova, 51, Palma Nova, Calvia, Mallorca, 7181

What's nearby

  • Magaluf Beach - 6 min walk
  • Katmandu Park - 11 min walk
  • Palma Nova Beach - 15 min walk
  • Puerto Portals Marina - 11 min drive
  • Port of Palma de Mallorca - 12 min drive

Getting around

  • Palma de Mallorca (PMI) - 30 min drive
  • Palma de Mallorca Son Fuster Station - 15 min drive
  • Palma de Mallorca Verge de Lluc Station - 17 min drive
  • Marratxi Pont d Inca Station - 17 min drive

Restaurants

  • ‪Papis - ‬7 min walk
  • ‪The Blue Bar - ‬4 min walk
  • ‪The Olive Tree - ‬6 min walk
  • ‪The Prince William Pub - ‬6 min walk
  • ‪Restaurante Portofino - ‬6 min walk

About this property

AluaSun Torrenova

AluaSun Torrenova features a free kids' club and puts you within a 15-minute walk of Katmandu Park. Guests can take a dip in one of 3 outdoor pools or grab a bite to eat at Terra, which serves breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include 2 bars/lounges, a poolside bar and a health club.

All-inclusive

All-inclusive room rates at AluaSun Torrenova are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
Basic alcoholic drinks included
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Football
Volleyball
Children's club

Lessons/classes/games

Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

Catalan, English, German, Spanish

At a glance

DONE

Hotel size

    • 256 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Lifeguard on-site

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Mini golf
  • Ping pong
  • Beach nearby
  • Bike rentals nearby
  • Horse riding nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • 3 outdoor pools
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Mediterranean architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 80

Room amenities

Be entertained

  • 45-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Electric kettle

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Terra – This buffet restaurant serves breakfast, lunch and dinner.
Agua – On-site bar. Open daily.
Fresco – This bar is located by the pool. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Safes in guest rooms can be used for EUR 3 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Aluasun Torrenova Hotel Calvia
Hotel Marina Torrenova Calvia
Marina Torrenova Calvia
Marina Torrenova
Aluasun Torrenova Hotel
Aluasun Torrenova Calvia
AluaSun Torrenova Hotel
AluaSun Torrenova Calvia
AluaSun Torrenova Hotel Calvia

Frequently asked questions

Does AluaSun Torrenova offer free cancellation for a full refund?

Yes, AluaSun Torrenova does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at AluaSun Torrenova?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.

Are pets allowed at AluaSun Torrenova?

Sorry, pets aren't allowed.

Is parking offered on site at AluaSun Torrenova?

Sorry, there's no on-site parking at AluaSun Torrenova.

What are the check-in and check-out times at AluaSun Torrenova?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at AluaSun Torrenova?

No, this hotel doesn't have a casino, but Mallorca Casino (11-min drive) is nearby.

What is there to do at AluaSun Torrenova and nearby?

Have fun with nearby activities such as cycling, horse riding and body boarding. Additional recreation on-site includes fitness classes, basketball and Pilates. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a health club. AluaSun Torrenova also has a garden.

Are there restaurants at or near AluaSun Torrenova?

Yes, Terra offers poolside dining.

Does AluaSun Torrenova have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around AluaSun Torrenova like?

AluaSun Torrenova is located near Playa Son Matias in Torrenova, a short 11-minute walk from Katmandu Park and 15 minutes' walk from Palma Nova Beach.

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AluaSun Torrenova Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Week away
Amazing stay, amazing helpful friendly staff couldn't do enough for you, hotel gorgeous and great location to everything
Jolene, 3-night trip

10/10 Exceptional

Food and facilities were great, room was clean and staff were friendly and helpful.
Mark, 5-night trip

10/10 Exceptional

I have nothing to add, this venue is perfect for families and the AluaSun brand was upheld here.
Victoria, 3-night trip

10/10 Exceptional

I am very pleased with my 5 days stay at Aluasun hotel with my kids All the staff were fantastic especially Maga. She explained everything to my understanding and always smilling. The food was very tasty with varieties to choose from. I will stay here over and over again and I have already recommended the hotel to my friends Thank you Aluasun for having us, we shall come back soon x
Blessing, 5-night trip

6/10 Good

Good - Vegetarian food was ok, provison of room to take bath after you have checked out . Bad- Air conditioner wasn't great, pool facing rooms were hot and noisy.
Sanjay, 3-night trip

8/10 Very good

We were a family of 4 staying at the hotel for 1 week, wished we had booked longer! Our 10 and 7 year old had the best week, they met some lovely friends and split their time between the football pitch and pool. Entertainment staff were great for children and adults and the food is as you would expect with a 4 star all inclusive, everyone always found something to eat but we did eat out a couple of nights just for a bit of a change.
Lisa, 7-night trip

8/10 Very good

The hotel is really recommendable. In my opinion it is not a 4 star hotel but rather a good 3 star hotel. The service and friendliness of the staff are very good. The entertainers are in a good mood and do their best. Quiet location despite the nearby Magaluf party mile. Best choice for families. The food was a pleasure at all times.
Noel Moritz, 5-night trip

10/10 Exceptional

Very friendly and helpful staff, good pool side facilities and games for children, evening entertainment was ok. Very close to the lovely beach.
Kalwant Kaur, 4-night trip

8/10 Very good

Very noisy in the diningroom and nowwhere to sit outside and eat. No all inclusive outside. (For example icecream) But the food was very good and much to choose from.
Ewa, 7-night trip

10/10 Exceptional

Hotel is well presented and kept lovely an clean. Food options were great with plenty of choice. Pools are kept in great condition with nightly cleaning as is the pool area with plenty of sun beds an terraces to choose from. Staff are very friendly and helpful and the entertainment team (especially VALENTINO) will just make your holiday!! He is so much fun around the pool, happy, energetic and so friendly, I've never seen everyone laugh an smile so much around him, he makes you want to join in but doesn't push if you dont want to. He absolutely made my holiday, he loves his job an it really shows. The hotel is great but it is definitely him that would make me book again. All in all a great holiday, with plenty of laughs, smiles an a full tummy.
Claire, 7-night trip

10/10 Exceptional

Brilliant clean hotel good entertainment during day. Family rooms are very goid size. Only down side at top of fairly steep hill.
Teresa, 2-night trip

4/10 Fair

Unfortunately we don’t have much good to say about this hotel after raising complaints daily about the state of our room each day we was told there was no alternative room and to raise the complaint via email… we have raised a complaint three times via the email provided with numerous pictures of the state of the room no reply at all. The whole time we was passed pillow to post no body tried to rectify the cleanliness of the room it’s a shame I don’t have a section to upload the photos as I would upload each and every one of them… I hope to receive a reply at some point via email! But I’m not holding my hopes high at this point! Same goes for Expedia them selves not helpful at all after raising all the issues with them also!
Christian, 3-night trip

6/10 Good

We enjoyed our stay at Aluasun. The food was nice, the pool area was great and the staff were helpful and friendly for the most part. However some of the basic amenities were lacking andnwere not really representative of a 4 star hotel. For example there were no toothbrushes or toothpaste, lotion, coffee, nothing in the minibar and the walls were paper thin meaning adjacent guests returning can easily wake you up. Also the wifi signal made it unusable and my husband had to use up his data. A bit annoying when we had paid for this service.
??, 3-night trip

2/10 Poor

I want to say we’ve given the hotel staff almost 24 hours now. We booked this hotel on Monday last minute and left Wednesday for our trip because of the price. We only were able to come 3 nights. Last night was our last night. We came home from the beach at 8 PM. We went up to our room to find the hall in front of the door completely flooded with water, the ceiling was leaking. So, on our last night we had to pack up and move to a new room. Whatever, stuff happens. The woman at the front desk (Marga?) didn’t seem to care. I asked even for free drinks while we wait for the cleaner to make my son’s bed (the cleaner never made the bed by the way). We went up at 11 PM to a room that wasn’t ready for my kids to go to sleep. Back downstairs I go. Same lady tells me she surely sent the cleaning lady there …. Nope… 10 minutes later she brings us up blankets and says “it’s not my job, can you do it” I finally get my kids to bed. When I feel maybe a little bug on my arm. No big deal. We are in Spain. Next I feel one on my leg (I am laying next to my son on his pull out bed). I immediately check with the flash on my phone. It looks small and like a bed bug. I jump out of bed, check under his mattress sheet… sure enough. Baby bed bugs crawling in and out of the mattress pad. The hotel hasn’t done much. The woman working today was very kind. But haven’t heard from management and they said the exterminator comes MONDAY! What about the others on this floor? So disappointed.
Gerald, 3-night trip

8/10 Very good

Brian, 7-night trip

10/10 Exceptional

Dan Ian, 3-night trip

10/10 Exceptional

Hilde, 7-night trip

8/10 Very good

Middelmådigt
Fint hotel med en god beliggenhed. Dog skal man være opmærksom på, at det går stejlt op af bakke, mod hotellet, når man har været nede i byen. Hotellet er ikke i top stand, men det fungere. Maden er god 4 ud af 7 dage. Der er desværre et gap på 2 timer hvor man ikke kan få mad. Dårligt at man skal betale for at låne cykler. 2 gange besøgte vi toilettet ved reception og i kælderen ved buffeten, hvor der IKKE var toiletpapir på kvinde toiletterne. Venligt rengøringshjælp til værelset. Vi bestilte dobbeltseng og fik 2 enkelte så de delte sig. Det er ikke i orden på et 4 stjernet hotel!
7-night trip

4/10 Fair

Chambre trop petite Beaucoup de bruits le soir Pas de parking
Olivier, 11-night trip

10/10 Exceptional

Einfach traumhaft!
Alexander, 6-night trip

10/10 Exceptional

Le séjour était fantastique comme d’habitude, c’est la deuxième fois que je viens dans cet hôtel et je ne suis pas déçu!!!All exclusive est juste au top avec les glaces à volonté des boissons granita à volonté. Toute la journée quand les repas sont juste délicieux et d’une très grande qualité, n’hésitez pas à y aller.
Zineb, 7-night trip

8/10 Very good

Överlag nöjda
Vi var nöjda med vår vistelse på hotellet. Positivt överraskade över maten. Dock ingick det endast alkoholhaltiga drycker lunch och middag. I baren fick man betala, men till ett reducerat pris. Första gången vi bodde på ett så stort hotell så barnen var lite besvikna över att det alltid var fullt i poolen vilket gjorde att de inte kunde leka som de kunde förra året när vi bodde på ett mindre hotell. Och solstolarna upplevde vi inte räckte heller, om man inte var snabbt ute på morgonen för att lägga sin handduk på en stol vid den pool barnen ville bada i. Hotellets läge var bra. Städningen var sådär, visst man kunde be om byte av lakan, annars bäddade de bara. Nackdelen var att när de bäddade så tog de inte bort sand från sängarna. De sopade heller inte balkongen från sand. Detta var dock inget vi sa till om, så hade säkert gått att åtgärda. Vi är överlag nöjda med hotellet.
7-night trip

8/10 Very good

Fast alles war Super, nur das Zimmer war sehr klein, für 2 Erwachsene und 2 Kinder haber wir am Schluss nur - 1 m2 Freie Platz.
7-night trip

10/10 Exceptional

Daniel, 7-night trip

10/10 Exceptional

3-night trip