When you stay at Otis Apartment, you'll be a short five-minute drive from Hoan Kiem Lake and West Lake. Guests will have free perks such as WiFi and valet parking. Nice touches such as rainfall showerheads, slippers and Tempur-Pedic beds with premium bedding are offered in all apartments.
Double B’s Specialty Coffee & Brunch - 2 min walk
Steak One - 1 min walk
Two Chairs Coffee Lab - 3 min walk
About this property
Otis Apartment
When you stay at Otis Apartment, you'll be a short five-minute drive from Hoan Kiem Lake and West Lake. Guests will have free perks such as WiFi and valet parking. Nice touches such as rainfall showerheads, slippers and Tempur-Pedic beds with premium bedding are offered in all apartments.
At a glance
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Property size
6 apartments
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, covered on-site valet parking
On-site carport
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transport
Free secured, covered valet parking on site
On-site parking options include a carport
Kitchen
Fridge (full size)
Microwave
Cookware/dishes/utensils
Bedrooms
Premium bedding
Tempur-Pedic mattress
Bed sheets provided
Rollaway/extra beds: VND 200000.0 per day
Bathrooms
Separate bath and shower
Rainfall shower head
Shampoo
Slippers
Designer toiletries
Hairdryer
Bidet
Towels provided
Soap
Toilet paper
Laundry
Dry cleaning/laundry service
Laundry facilities
Laundry detergent
Comfort
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 100
Soundproofing
Well-lit path to entrance
Smoke-free property
Services and conveniences
Concierge services
Safe
Housekeeping (on request)
Iron/ironing board
Luggage storage
Blackout curtains
Lockers available
Reception hall
24-hour front desk
Change of towels (on request)
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
6 rooms
Fees & policies
Children & extra beds
Rollaway beds are available for VND 200000.0 per day
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Otis Apartment Hanoi
Otis Apartment Aparthotel
Otis Apartment Aparthotel Hanoi
Frequently asked questions
Are pets allowed at Otis Apartment?
Sorry, pets aren't allowed.
Is parking offered on site at Otis Apartment?
Yes, there's free valet parking. On-site parking options include a carport.
What are the check-in and check-out times at Otis Apartment?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
Does Otis Apartment have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes cookware, a fridge and a microwave.
What's the area around Otis Apartment like?
Otis Apartment is a short 1-minute walk from West Lake and 9 minutes' walk from Tran Quoc Pagoda.
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Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
10
Amenities
10
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
21 May 2026
Amazing stay. The apartments are better than in the pictures; really clean and modern looking. Loved how comfortable our stay was and the location was great as well.
We were a large group and rented 3 apartments, neither disappointed. We would absolutely stay here again. It’s a gem.
Rodolfo
Rodolfo, 1-night trip
Verified
10/10 Exceptional
6 March 2025
This resident priority is a gem near the lake. Lots of food and cafe to select. The property has a pastry shop at level G. It’s a fantastic resident property to stay. It’s spacious and clean.
Hoi Loon
Hoi Loon, 1-night trip
Verified
10/10 Exceptional
30 September 2025
Clean, big and very spacious apartment. Close to many local eatery and restaurants. Very kind and generous hostess. For us, the apartment is a 'home away from home'.
THUY
THUY, 4-night trip
Verified
8/10 Very good
10 June 2025
Good value. Good communication. Bright and large apartment. Water pressure a little on low side so showers were okay but not great. Problem with AC sorted quickly but should have been checked and working before our arrival. Washing machine is in basement and not in appartment- a little inconvenient. Comfort level only 3 stars as building works in apartments from 6am disturbing sleep.