Situated on the bay, JW Marriott Crete Resort & Spa is a great choice for a stay in Chania. You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a poolside bar.
Chania (CHQ-Ioannis Daskalogiannis) - 17 min drive
Restaurants
Olympic Catering - Everest - 12 min drive
Espressaki - 9 min drive
Symposium Gourmet (KBR 1) Restaurant - 32 min drive
Labyrinth - 12 min drive
Lali Bake House - 9 min drive
About this property
JW Marriott Crete Resort & Spa
Situated on the bay, JW Marriott Crete Resort & Spa is a great choice for a stay in Chania. You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a poolside bar.
At a glance
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Hotel size
160 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Babysitting*
Supervised childcare*
Children's club*
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Pets
Pets allowed (dogs only, 1 total, up to 8 kg per pet)*
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
Electric vehicle charging point on site
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Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–11:00 AM
4 restaurants
2 bars/lounges
Poolside bar
Private dining
Private picnics
24-hour room service
Travelling with children
Children's club (surcharge)
Children's pool
Supervised childcare (surcharge)
Baby monitor
Baby bath
Changing table
Bed rails
Outlet covers
Pushchair
Lifeguard on-site
Paddleboard on-site
What to do
Fitness classes
Pilates classes
Yoga classes
Evening entertainment
Paddleboard on-site
Beach nearby
Boat tours nearby
Scuba-diving nearby
Working away
2 meeting rooms
Conference centre (2207 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Free pool cabanas
Bike storage
Pool loungers
Pool umbrellas
Paddleboard on-site
Romance packages
Facilities
Built in 2025
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
An indoor pool
Seasonal outdoor pool
Designer shops on-site
Bike parking
Full-service spa
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Dock
Outdoor entertainment area
Outdoor furniture
Walkway to water
Accessibility
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Room amenities
Be entertained
55-inch LED TV
Premium digital channels
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Bed sheets provided
Freshen up
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Desk chair
Food and drink
Champagne service
Meal delivery service
Free bottled water
Children's dinnerware
High chair
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient toilets only
Mobile key entry
Special features
Spa
Anoseas has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Dining
Fayi – On-site restaurant.
Cuccagna – On-site restaurant. Open daily.
Anoee – On-site theme restaurant. Open daily.
Onalos – On-site seafood restaurant. Open daily.
Suncti – On-site bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Children's club access is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 100 per room, per stay
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 6:00 PM
The seasonal pool is open from April 01 to November 30
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property uses geothermal energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Jw Marriott Crete Resort Spa
Jw Marriott Crete & Spa Chania
JW Marriott Crete Resort & Spa Hotel
JW Marriott Crete Resort & Spa Chania
JW Marriott Crete Resort & Spa Hotel Chania
Frequently asked questions
Is there a pool at JW Marriott Crete Resort & Spa?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at JW Marriott Crete Resort & Spa?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 8 kg per pet. There's a charge of EUR 100 per room, per stay. Service animals are exempt from fees.
Is parking offered on site at JW Marriott Crete Resort & Spa?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at JW Marriott Crete Resort & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at JW Marriott Crete Resort & Spa and nearby?
Have fun with nearby activities such as boat tours and scuba-diving. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. JW Marriott Crete Resort & Spa also has 2 bars, a seasonal outdoor pool and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near JW Marriott Crete Resort & Spa?
Yes, there are 4 on-site restaurants.
What's the area around JW Marriott Crete Resort & Spa like?
JW Marriott Crete Resort & Spa is located a short 5-minute walk from Marathi Beach.
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JW Marriott Crete Resort & Spa Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
16 September 2025
Beautiful hotel. Nice rooms. True 5 star.
Azniv
Azniv, 3-night trip
4/10 Fair
22 June 2025
Stunning setting and what we thought was going to be an amazing stay. Might be our fault for going to a hotel in the first week but as the week went on, the following happened:
- charged £700 more because we booked via Expedia - why has this happened?
- no systems internally are working, everything was difficult
- washing took 2.5 days to happened, when we called up and asked where it was, they said they would find it and ring back but no response till we called the following morning
Kathrine
Kathrine, 5-night trip
10/10 Exceptional
26 August 2025
Superbe mais...
Magnifique endroit, bel hôtel moderne. Restaurants de qualité (surtout celui de poissons et le grec), petit déjeuner bon et varié.
En revanche, le service est limite catastrophique pour un établissement de cette gamme (comme four seasons). Meme si tout le monde est gentil et sympathique, il faut demander plusieurs fois les choses par whatsapp (lu des heures apres) ou par telephone. Avec un peu de chance on finit par avoir ce quon veut que ca soit dans la chambre (menage, eau, serviettes), Concierge, reception... c'est compliqué. Les prix des repas sont variables, mais quand même trop chers comparativement a la moyenne locale et aux produits abondants. Les taxis aussi... surtout pour 10 minutes de trajet souvent.
On mettra cela sur le fait que l'établissement vient d'ouvrir car il pourrait etre l'un des meilleurs de Grèce.