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Hotel Reine Victoria

4.0 star property
Victorian hotel in St. Moritz with spa and restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Reine Victoria

Lobby
Front of property
Lobby
Land view from property
Sauna, hot tub, steam room, massages

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Ski facilities
  • 24/7 front desk
  • Parking available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool access
  • Ski rentals
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Self parking
  • Waterslide
  • Room service

For families (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is NZ$799
includes taxes & fees
27 Jan - 28 January 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Boutique Double Room Superior

Boutique Double Room Superior

Boutique Double Room Superior

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Electric kettle
Minibar
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Boutique Double Room Economy

Boutique Double Room Economy

Boutique Double Room Economy

Highlights

Heating
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Electric kettle
Minibar
Daily housekeeping
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Boutique Double Room Deluxe

Boutique Double Room Deluxe | View from room

Boutique Double Room Deluxe

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Electric kettle
Minibar
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
In-room safe
Daily housekeeping
  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Extra Bed

Minibar, in-room safe, free WiFi, bed sheets

Double Room with Extra Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Electric kettle
Minibar
Daily housekeeping
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Electric kettle
Minibar
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
Daily housekeeping
Desk
  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Economy Double Room

Minibar, in-room safe, free WiFi, bed sheets

Economy Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Electric kettle
Minibar
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Electric kettle
Minibar
Daily housekeeping
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Electric kettle
Minibar
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (Belle Etage)

Minibar, in-room safe, free WiFi, bed sheets

Family Room (Belle Etage)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
Daily housekeeping
Desk
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

Similar properties

Junior Suite, 1 Double Bed

Languard

Pet-friendly
Parking available
Free WiFi
Laundry facilities
8.8 out of 10, Excellent, (399)
The price is NZ$537
includes taxes & fees
19 Jan - 20 January 2025
Languard
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About the area

Map
Via Rosatsch 18, St. Moritz, GR, 7500

What's nearby

  • Signal Gondola - 5 min walk - 0.4 km
  • Signalbahn - 5 min walk - 0.5 km
  • Lake St. Moritz - 15 min walk - 1.3 km
  • Rhaetian Railway - 3 min drive - 2.0 km
  • St. Moritz Leaning Tower - 3 min drive - 2.0 km

Getting around

  • Zurich Airport (ZRH) - 172 min drive
  • Celerina/Schlarigna Station - 5 min drive
  • Celerina/Schlarigna Staz Station - 8 min drive
  • St. Moritz Station - 24 min walk

Restaurants

  • ‪Pier 34 - ‬16 min walk
  • ‪Restaurant Stahlbad - ‬7 min walk
  • ‪Balthazar St. Moritz - ‬19 min walk
  • ‪Hato - ‬3 min drive
  • ‪Bobby's Pub - ‬16 min walk

About this property

Hotel Reine Victoria

When visiting St. Moritz, Hotel Reine Victoria is a great choice to consider. Guests can indulge in massages at the spa, and French cuisine is served at Vic's Brasserie, which is open for dinner. Other highlights at this Victorian hotel include a bar/lounge, a sauna and a steam room.

Languages

English, French, German, Hungarian, Italian, Portuguese

At a glance

Hotel size

  • 147 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • On-site self-parking (CHF 15 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Water slide
  • Babysitting (surcharge)
  • Toys

What to do

  • Ski passes
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Snowboarding nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Ski equipment hire
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 1875
  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Sauna
  • Steam room
  • Water slide
  • Banquet hall
  • Victorian architecture

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Minibar
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, OVAVERVA. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

Vic's Brasserie – This brasserie specialises in French cuisine and only serves dinner.
Vic's Bar – On-site cocktail bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 3.45 per person, per night

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 100.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 20.00 per pet, per day

Parking

  • Self-parking costs CHF 15 per night
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Reine Victoria
Reine Victoria Hotel
Reine Victoria Hotel St. Moritz
Reine Victoria St. Moritz
Victoria Reine
Hotel Reine Victoria St. Moritz
Hotel Reine Victoria
Hotel Reine Victoria Hotel
Hotel Reine Victoria St. Moritz
Hotel Reine Victoria Hotel St. Moritz

Frequently asked questions

Does Hotel Reine Victoria offer free cancellation for a full refund?
Yes, Hotel Reine Victoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Reine Victoria?
Yes, pets are welcome. There's a charge of CHF 20.00 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel Reine Victoria?
Yes. Self-parking costs CHF 15 per night.
What are the check-in and check-out times at Hotel Reine Victoria?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 10:30 AM.
Is there an on-site casino at Hotel Reine Victoria?
No, this hotel doesn't have a casino, but Casino St. Moritz (5-min walk) is nearby.
What is there to do at Hotel Reine Victoria and nearby?
Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and enjoy other amenities such as a water slide and a sauna. Hotel Reine Victoria also has a steam room and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Reine Victoria?
Yes, Vic's Brasserie offers French cuisine.
What's the area around Hotel Reine Victoria like?
Hotel Reine Victoria is a short 1-minute walk from Engadin Valley and 5 minutes' walk from Signal Gondola.

Hotel Reine Victoria Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Overall, the stay was great. It’s a beautiful hotel with well kept facilities. The pool and spa are great. The breakfast is wonderful! We had only one complaint: the shuttle to the train station. Upon check out we were asked if we wanted to use it and said yes. It was scheduled to leave 10 minutes later and no one showed up to drive the van. We waited about 15 minutes after it was scheduled to leave and no one ever came. It was at checkout time so the lobby was very busy and we didn’t have time to stand in line to talk to someone at the service desk. We missed the train we originally planned for, took the bus to the station, and it delayed our return trip to Milan. It was a frustrating experience. Overall, the stay was lovely but that was a sour note to end on.
Kristin, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

nova, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eduardo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This property exceeded all our expectations! Highly recommend!
Todd, 1-night romance trip
Verified Expedia guest review

8/10 Very good

The hotel is very spacious. The rooms are very nice and clean. Bathroom shower a bit tight. Staff very nice. Breakfast was lots of variety hot and cold and very good.
Salvatore, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Large lobby area is very nice & comfortable. Spacious room with a lot of storage space. Nice big washroom. Nicely decorated.
Therese, 2-night trip
Verified Expedia guest review

10/10 Exceptional

All the services offered by the hotel. Location and staff.
Kenneth, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect
Cesar, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel very clean. Food was good. Staff so very helpful. Knowledge of area was spot on.
Jeannette, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It is a beautiful old hotel with lobby large enough for big groups gatherings, or visiting with friends! Great location close to cable car station and many bus stops in front of the hotel. All the staffs were very friendly and helpful! Beautiful dining room serving great breakfast! We enjoyed our stay!
Angie, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The property was absolutely beautiful. The meal in the Tubbo was amazing. The hotel will pick you up and drop you off at the station. Everything was so clean and the staff were so helpful and kind.
John, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

One of my favorite stays ever! Beautiful location, we got a nice room with a nice view of mountains. We went in May so the cable car and nearby restaurants were closed but the pop up restaurants they had set were absolutely lovely
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A splendid few days in st moritz
Great location and with the free Engadin OV, free lift (cable car), free use of the swimming pool across the road and included breakfast the hotel offers a great deal. The breakfast was great - both in environment/ambiance, service and quality of the food. The swimming pool across the road was definitely worth a visit! The outdoor pool was very relaxing. The snackbar offered reasonable prices and the kids loved the slides. The free OV allowed us to ride the same track as the bernina express (up to alp Grüm). The lift pass gave us the opportunity to get up the mountains and do nice hikes.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

All was good. They cared.
Fahd, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Luxurious hotel at walking dustance of lake St. MORITZ. BUT NO LAKE VIEW DUE TO BUILDINGS BETWEEN THE HOTEL AND THE LAKE. ENTIRELY REMODELED. AMAZING ROOMS. LOBBY IS UNIQUE WITH 47 CHANDELLIERS. AMAZING FREE BREAKFAST. IF YOU STAU TWO NIGHT, THEY OFFER A FREE ENDIGAN BUS/TRAIN/CABLE CAR PASS TO ALL THE AREAS IM THAT REGION. (280 DOLLARS VALUE) WE WENT TO THE DIAVOLEZZA GLACIER WITH CABLE CAR. PARKING WAS FREE IN FRONT OF THE HOTEL if places available, OR 10 CHF in the uncovered parking lot. Absolutely fantastic stay. Highly recemmended for the price.
Farid, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Russell, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Zvonimir, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jowana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Leticia, 1-night trip
Verified Expedia guest review

4/10 Fair

Poor customer service.
Very mixed experience. Positives were comfortable beds, breakfast & shuttle service. When we checked in we asked what time the pool closed, was told 9pm & we’d need to go to reception first to collect a wrist band, towel and gown. Twenty minutes later after getting changed into our swimming costumes we went back to reception, spoke to the same person (unless she has an identical twin) and was told the pool had been flooded the previous day and we wouldn’t be able to use it. We then decided to eat in the ‘pop-up’ restaurant. One of us ordered a gin & tonic, the waitress said it wasn’t on their menu but they would get it sent over from the hotel (over 24CHF!). Someone else asked for a tap water but was informed there wasn’t any taps in the restaurant, they then asked for a tonic water and was told they couldn’t order a tonic water on its own. After the meal we asked if we could have some milk sachets for the room (there was only 2 small cream cartons supplied in the room and being 3 Yorkshire women, tea would be needed within minutes of waking up). The receptionist said she would sort something and call the room. Short time later we got a call to say they had some milk at a cost of 4.5CHF but we would have to collect it or they would charge extra to bring it to the room. Trudged downstairs to collect the small glass of milk to be told we’d have to go to the bar to pay for it. Everything felt like too much trouble and wouldn’t recommend booking.
Jacqueline, 1-night trip
Verified Hotels.com guest review

6/10 Good

My overall experience at The Reine Victoria Hotel was good, marked by comfortable accommodations & delightful breakfast. However, my positive impression was significantly marred by the disappointing service we received from the front desk representatives during check-out. Upon check-out, we explicitly requested transportation to Samedan’s Hertz rental car location. Unfortunately, the front desk staff disregarded our request and instead assumed we needed a ride to the train station. Despite our clear instructions, they arranged for us to wait for 20 mins for a hotel shuttle, only for the shuttle driver to inform us he wasn’t traveling to Samedan and only operated within St. Moritz area. Adding to our frustration, we spent more than 30 mins attempting to request an Uber, which proved unsuccessful. This situation could have been easily avoided if the front desk staff had listened to and acted upon our specific needs. As a result, we had to arrange and pay for our own taxi to the Hertz rental car location, despite having already saved the hotel the trouble and cost of our taxi from the train station to the hotel the night before. Another issue worth noting is the language barrier we encountered. Although we communicated in Eng throughout our stay, 1 of the female front desk reps persistently spoke to us in French, which was confusing and unhelpful. Despite the excellent accommodations and breakfast, the lack of attentiveness / care during our departure impacted our experience.
Marina, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Great
Mike, 1-night trip
Verified Hotels.com guest review