WiFi is available in guestrooms for an extra charge
Policies
This property does not have elevators.
Also known as
Surestay By Gonzales Gonzales
Surestay By Best Western Gonzales Hotel
Surestay By Best Western Gonzales Gonzales
Surestay By Best Western Gonzales Hotel Gonzales
Frequently asked questions
Are pets allowed at SureStay by Best Western Gonzales?
Sorry, pets aren't allowed.
Is parking offered on site at SureStay by Best Western Gonzales?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay by Best Western Gonzales?
Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11:00 AM.
What's the area around SureStay by Best Western Gonzales like?
SureStay by Best Western Gonzales is a short 10-minute walk from Tanger Outlets and 15 minutes' walk from St. Elizabeth Hospital.
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Reviews
SureStay by Best Western Gonzales Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.0
Amenities
8.8
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
8/10 Very good
Apr 13, 2026
Room was clean but outdated- need grab bars in the tub for older people. Very basic but adequate. Lots of restaurants close by. Staff very accommodating.
Lynne
Lynne, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Great staff on check in and at breakfast, quiet, clean and safe
Kevin
Kevin, 1-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Everything was great. Friendly staff!
James
James, 10-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Room was perfect clean and comfortable. Staff was courteous and helpful
Leonard
Leonard, 2-night trip
Verified
8/10 Very good
Dec 8, 2025
Everything was clean and sanitary!
Sebastian
Sebastian, 1-night trip
Verified
10/10 Exceptional
May 29, 2025
Friendly staff, clean rooms and close to everything
Anthony
Anthony, 1-night trip
Verified
8/10 Very good
Oct 25, 2025
This was a quick overnight stay between games and this was a nice hotel in a great location for that.
gregory
gregory, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
The rooms were clean. The staff was super helpful. And, that l the hotel felt safe.
Dianne
Dianne, 2-night trip
Verified
8/10 Very good
Jan 11, 2026
I enjoyed my two-week stay. It was quiet and comfortable. I would have liked a microwave in the room instead of in the laundry area, and a chair in the room other than the desk chair. But all in all, it was a great stay. Thank you.
KAREN
KAREN, 14-night trip
Verified
10/10 Exceptional
Dec 3, 2025
The room was spotless ,one of the staff was very arrogant.
Angela
Angela, 1-night trip
Verified
6/10 Good
Jan 9, 2026
No real breakfast available. Some cereal. And the rooms get “cleaned” like a fifth grader might do it and only about 30% of the time.
It is an otherwise clean, safe and nice hotel
Phillip
Phillip, 7-night trip
Verified
10/10 Exceptional
Oct 31, 2025
Precious aka Danielle was very helpful at the breakfast time on both days that we stayed there. Because of her being so helpful, I will definitely stay at this location the next time I’m in town and others should consider staying here as she and others part of the staff were very helpful as well Robert Rene’ Cavazos
Robert R.
Robert R., 2-night trip
Verified
6/10 Good
Nov 7, 2025
The staff members that I interacted with during check-in and check-out were great.
The room was ok, but the noise from the road was very loud. If you are a light sleeper, this is probably not the best choice.
Lauren
Lauren, 2-night trip
Verified
6/10 Good
Dec 14, 2025
Yes, the room was clean but not serviced for the 4 days I was there. No microwave in room. No soap. The Staff was very nice.
Myron
Myron, 4-night trip
Verified
6/10 Good
Oct 21, 2025
Room service was poor. Did not serice room four days in a row. Had to gp to front desk to get tpwels. Breakfast was not as expected. Beds were comfortable as were the pillows. Water was only luke warm--never hot enough for a good hot shower.
Richard
Richard, 10-night trip
Verified
8/10 Very good
Jun 8, 2025
For the price of the room, it was great, but you get what you pay for. Check in and customer service looks good and the room was clean. With the room facing the street there was lots of noise. At 1:30 in the morning. I was awaken to a group people talking very loudly and playing music in front of my door that went on for about an hour. So with this being said, I will pay the extra money for a good night sleep and peace.
Tarmika
Tarmika, 1-night trip
Verified
8/10 Very good
Mar 15, 2026
The Hotel is in a great location, good shopping and eateries to choose from.
Dominique
Dominique, 2-night trip
Verified
10/10 Exceptional
Oct 25, 2025
Good place to lodge
Kashard
Kashard, 1-night trip
Verified
4/10 Fair
May 4, 2026
No soap in the room. Coffee maker in the room was missing parts.