At Premier Inn Southampton City Centre - West Quay, you'll be a short five-minute drive from Southampton Cruise Terminal and WestQuay Shopping Centre. Guests looking for a bite to eat can visit Thyme, which serves international cuisine. Also, New Forest National Park and Paultons Family Theme Park - Home of Peppa Pig World are within a short drive.
Bournemouth (BOH-Bournemouth Intl.) - 46 min drive
Southampton St Denys Station - 5 min drive
Millbrook Station - 5 min drive
Southampton Central Station - 12 min walk
Restaurants
βͺFive Guys - β¬1 min walk
βͺBurger King - β¬4 min walk
βͺPizzaExpress - β¬8 min walk
βͺwagamama - β¬8 min walk
βͺBill's Restaurant - β¬3 min walk
About this property
Premier Inn Southampton City Centre - West Quay
At Premier Inn Southampton City Centre - West Quay, you'll be a short five-minute drive from Southampton Cruise Terminal and WestQuay Shopping Centre. Guests looking for a bite to eat can visit Thyme, which serves international cuisine. Also, New Forest National Park and Paultons Family Theme Park - Home of Peppa Pig World are within a short drive.
At a glance
Hotel size
155 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 12:00 AM
Express check-out available
Minimum check-in age β 16
Check-out time is 12:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Height restrictions apply for on-site parking
Off-site parking nearby (GBP 15 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
Restaurant
Services
24-hour front desk
Luggage storage
Facilities
Built in 2011
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Handrails in stairwells
Front entrance ramp
Room amenities
Sleep well
Bed sheets provided
More
Housekeeping on request
Special features
Dining
Thyme β This restaurant specialises in international cuisine. Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 11.99 per person
Parking
Parking is available nearby and costs GBP 15 per day
Parking height restrictions apply
Policies
Extra-person charges may apply and vary depending on property policy.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Google Pay and Apple Pay.
Also known as
Premier Inn Southampton W Quay Hotel
Premier Inn Southampton W Quay
Premier Inn Southampton W Quay
Premier Inn Southampton West Quay
Premier Inn Southampton City Centre - West Quay Hotel
Premier Inn Southampton City Centre - West Quay Southampton
Frequently asked questions
Are pets allowed at Premier Inn Southampton City Centre - West Quay?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Premier Inn Southampton City Centre - West Quay?
Check-in start time: 3:00 PM; check-in end time: 12:00 AM. Check-out time is 12:00 PM. Express check-out is available.
Is there an on-site casino at Premier Inn Southampton City Centre - West Quay?
No, this hotel doesn't have a casino, but Grosvenor Casino (6-min walk) and Genting Casino (15-min walk) are both nearby.
Are there restaurants at or near Premier Inn Southampton City Centre - West Quay?
Yes, Thyme offers international cuisine.
What's the area around Premier Inn Southampton City Centre - West Quay like?
Premier Inn Southampton City Centre - West Quay is a short 4-minute walk from WestQuay Shopping Centre and 6 minutes' walk from Tudor House and Garden.
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Reviews
Premier Inn Southampton City Centre - West Quay Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.2
Amenities
9.0
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
The on-site restaurant served descent food and was reasonably priced with good options available. (23 reviews)
Breakfast was a highlight with many guests praising its quality and value. (23 reviews)
Very conveniently located close to the cruise terminals. Pleasantly surprised at the quality, amenities and cleanliness of the rooms. Special mention to the manager who very efficiently dealt with our accommodation issue. Would definitely recommend
Verified review
10/10 Exceptional
5 July 2026
Close enough to the cruise port to walk in 20 minutes. Breakfast was good. Would recommend this as a pre-cruise stay
Verified review
8/10 Very good
28 August 2026
Very clean rooms but if you need anything you need to go to the downstairs Bar/check in desk . No phones in the room . Showers are excellent. Breakfast was good.
Verified review
8/10 Very good
29 March 2026
Easy to reach from the port, mall right across the street with lots of restaurant choices.
Verified review
10/10 Exceptional
20 May 2026
Easy to order food at the hotel restaurant and there are restaurants at the mall across the street. The location is very convenient.
Verified review
10/10 Exceptional
23 August 2026
The staff went ABOVE AND BEYOND for us. We had someone in our party have to go to the hospital and the staff allowed us a late checkout and held luggage. Very grateful for all their help. In addition, they are a great hotel within walkable distance from the cruise port, restaurants, mall, etc!
Verified review
10/10 Exceptional
19 June 2026
Good price. Clean,decent restaurant for a mid le el hotel.
Verified review
8/10 Very good
10 August 2026
Very, very nice room with very comfortable bed. Reception area, however, is small and congested with many check ins and check outs. Good breakfast. Very helpful staff. Can't beat the convenience as the hotel is close to everything and is ideal for a pre and post cruise stay. They even hold your bags for you if you arrive before check in timeand only ask a voluntary charity donation if you wish.
Verified review
10/10 Exceptional
1 June 2026
The bed was so comfortable. The food was fabulous. I wanted to stay longer.
Verified review
10/10 Exceptional
7 June 2026
Great staff and breakfast, just evelater only one not enough
Verified review
10/10 Exceptional
5 November 2025
Great location and rooms are well layed out.
Verified review
8/10 Very good
23 March 2026
Very convenient location with westquay mall cross the road
Verified review
10/10 Exceptional
1 August 2026
Room suited my needs completely . Staff went above and beyond to make me feel welcome. Servers were outstanding. Location was ideal. Chris, Lisa, Chloe and Alina were rock stars. I viewed how they interacted with guests and saw them treat everyone with the utmost respect. I will be back here again and again. I will recommend this lodging to everyone.
Verified review
10/10 Exceptional
3 June 2026
Very comfortable bed. Had reasonable package you could purchase, which included drinks, dinner and breakfast the next morning. Five minutes from train station and Port.
Verified review
10/10 Exceptional
28 May 2026
The staff were so friendly and helpful. The room was clean. Bed was super comfortable. Great location. No complaints at all.
Verified review
10/10 Exceptional
16 June 2026
The hot breakfast buffet was good and included in the price - lots of choice. The room was clean. Good beds.
Across the street from a modern mall and cinema. Uber chg was $10.26 cdn to the cruise dock.
A good budget hotel.
Verified review
10/10 Exceptional
6 June 2026
Amazing breakfast spread including everything you can think of. Very good deal on the evening happy hour as well. Friendly, helpful staff. Very convenient for cruise embarkation. Be aware that there are three Premier Inns in a very small area. Make sure you go to the right one!
Verified review
10/10 Exceptional
20 September 2025
For one night only, the food, room, and staff were great.
Verified review
8/10 Very good
19 July 2026
Facility is new and well maintained. Great air conditioning. Lots of space and huge shower.
Reasonable priced breakfast buffet. Well thought out sitting area to await cruise departures. Bar available.
Staff often unable to answer questions. Could do better at providing information. Rooms have no phones.
Verified review
10/10 Exceptional
18 April 2026
Great location. We walked from the cruise port in 20 minutes. Walked to the train station in under 15 minutes. Breakfast was great. They have gluten free options too. Rooms are a good size. You have shopping, restaurants and everything around including the waterfront and old town.
Verified review
10/10 Exceptional
8 October 2025
A Great Place to Stay
The room was clean and very quiet during our two day stay. The hotel is located near city center and seems very safe. We enjoyed it.