It was clean but a few things were missing or broken. The key holder to turn the lights on fell off the wall when I checked in. It was loose my whole stay. The "curtain" in the upper window of the bathroom was missing which was just a nuisance as it let light in at night. But the next morning as I was getting ready, I looked up and made eye contact with a man working on the roof of the building across the alley while putting my makeup on. Luckily I was fully clothed, but he was able to see into my whole bathroom. Housekeeping found a curtain to put up but they're fairly transparent. Lastly there is no tea kettle or any source of hot water for your own tea or coffee. As a long-term traveler I can't afford to go out for coffee every day and it was a big negative for me. If would be nice, even in the lobby, to have hot water.