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JW Marriott El Convento Cusco

5.0 star property
Luxury hotel with spa, near Plaza de Armas

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Photo gallery for JW Marriott El Convento Cusco

Lobby
Reception
Suite, 1 King Bed, Mountain View | Living room
View from room
Bar (on property)
In the heart of Cusco Historic Center, JW Marriott El Convento Cusco offers a tranquil retreat with lush gardens and a library. Treat yourself to rejuvenating spa treatments or unwind by the indoor pool. With multilingual staff, express check-in/out services, and helpful bellhops available during your stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Room service
  • Business centre
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
The current price is NZ$621
includes taxes & fees
18 Mar - 19 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mountain View

Suite, 1 King Bed, Mountain View | Living area

Suite, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Blackout curtains
  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Memory-foam beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Memory-foam beds, in-room safe, desk, blackout curtains

Family Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Spa
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  • Internet access
  • Restaurant
9.6 out of 10, Exceptional, (859)
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About the area

Map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002

What's nearby

  • Cusco Cathedral - 2 min walk
  • Plaza de Armas - 4 min walk
  • Coricancha - 8 min walk
  • San Pedro Market - 12 min walk
  • Sacsayhuaman - 18 min walk

Getting around

  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 14 min drive
  • San Pedro Station - 14 min walk
  • Cusco Wanchaq Station - 15 min walk
  • Poroy Station - 27 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Bodega 138 - ‬2 min walk
  • ‪Mama Seledonia - ‬1 min walk
  • ‪Pizzeria Trattoria Casa Grande Cusco - ‬1 min walk

About this property

JW Marriott El Convento Cusco

JW Marriott El Convento Cusco puts you in a great location, within a 15-minute walk of Plaza de Armas and San Pedro Market. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or facials. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a sauna. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 153 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Express check-in/out available
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children may not be eligible for complimentary breakfast
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • WiFi in rooms*
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (late night)
  • Water dispenser

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Library
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Memory-foam mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Qespi Bar – On-site bar.
Qespi Restaurant – This restaurant specialises in Peruvian cuisine and only serves dinner. Open daily.

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 41.30 per accommodation, per night
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • WiFi is available in guest rooms for USD 00 per stay (rates may vary)

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 20334766714

Also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

Frequently asked questions

Does JW Marriott El Convento Cusco offer free cancellation for a full refund?

Yes, JW Marriott El Convento Cusco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott El Convento Cusco?

Yes, there's an indoor pool.

Are pets allowed at JW Marriott El Convento Cusco?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at JW Marriott El Convento Cusco?

Sorry, there's no on-site parking at JW Marriott El Convento Cusco.

What are the check-in and check-out times at JW Marriott El Convento Cusco?

You can check in starting at 2 PM. Check-out time is 10 AM. Express check-in and check-out are available.

What is there to do at JW Marriott El Convento Cusco and nearby?

JW Marriott El Convento Cusco has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near JW Marriott El Convento Cusco?

Yes, Qespi Bar offers Peruvian cuisine.

What's the area around JW Marriott El Convento Cusco like?

JW Marriott El Convento Cusco is a short 4-minute walk from Plaza de Armas and 12 minutes' walk from San Pedro Market.

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JW Marriott El Convento Cusco Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Central Location - Excellent Service!!
I can't imagine there is a better place to stay in Cusco - central location, great staff, comfortable and clean lodging. Highly recommend!!
3-night trip

10/10 Exceptional

Great location and a beautiful hotel.
Azita, 1-night trip

10/10 Exceptional

Beautiful hotel and most important exceptional staff.
Francis, 6-night trip

10/10 Exceptional

Great hotel with many amenities and great location close to everything
Jorge A, 1-night trip

10/10 Exceptional

Everything was beyond amazing
Yusleidy, 1-night trip

10/10 Exceptional

Great hotel with a lot of history very well located
Alejandro, 4-night trip

10/10 Exceptional

Simply exceptional!
Bryan, 1-night trip

10/10 Exceptional

Excelente hotel !!! Customer services , amenities , activities , the rooms ambiente!!! I strongly recommended
Nadia, 4-night trip

10/10 Exceptional

Congratulations to everyone that works in this beautiful hotel, everyone does an excellent job. Alejandro, Angel, Oscar y Wilber… Todos excelente!
Humberto, 2-night trip

10/10 Exceptional

Amazing hotel and service, great hotel
Iram, 3-night trip

10/10 Exceptional

Great hotel Great service Amazing breakfast A great welcoming reception in the evening Very efficient assistance with plans of the tours
iram, 1-night trip

10/10 Exceptional

Beautiful, hot showers, quiet rooms, excellent boxed breakfast!
Heather, 1-night trip

10/10 Exceptional

Every person on the hotel staff went out of his or her way to please. A great experience at this property.
Michael, 3-night trip

10/10 Exceptional

Great staff and within walking distance to the attactions in Cuzco historic center.
Flavio, 4-night trip

10/10 Exceptional

This is a Dream Hotel. Staff is FABULOUS. It is in a great location and very safe. Luxury at its finest. I will recommend this hotel to everyone and will stay here again in the future - 100% PERFECT Choice!!!
ANGELA, 2-night trip

10/10 Exceptional

This hotel is gorgeous! All areas are beautiful and the service is the best I ever found in a hotel (and I've been in many). They come in person to your room everyday to see if you need anything. The area is in the very center of Cusco. Strongly recommend
Hilda, 4-night trip

10/10 Exceptional

The hotel was beautiful! The service was excellent. I got sick and the paramedics of the hotel and the staff were very helpful and very concerned about me. This location was very central but quite in a very good location. The breakfast was amazing. I highly recommend it!
Carola, 5-night trip

10/10 Exceptional

Excellent, beautiful, impeccable, amazing hotel and staff
Eliana, 3-night trip

10/10 Exceptional

Amazing experience
Valentina, 4-night trip

10/10 Exceptional

The hotel was beautiful and the staff very friendly. The resident alpaca Ponchita was a lovely element and the added oxygen in our rooms a qonderful assist for acclimitization (in addition to the plentiful aetisanal coca tea of course). The breakfast was great but I would have liked to see a bit more variety with the restaurant menu. The complimentary pisco sours was a very nice touch.
Glen, 2-night trip

10/10 Exceptional

Wonderful saty for couples.
Really lovely hotel in the ♡ of Cusco. Easy to walk to many of the main tourist destinations. Staff were courteous and helpful. Some great free experiences, eg pisco sour making. Food in restaurant delicious. All the amenities and services you’d expect from this level of hotel. They were super helpful with early morning breakfasts for trail trips and luggage storage.
D, 2-night trip

10/10 Exceptional

Beautiful hotel with exceptional customer service
Elisabeth Brockman, 1-night trip

10/10 Exceptional

Beautiful Hotel with exceptional customer service
Elisabeth Brockman, 2-night trip

10/10 Exceptional

This by far was my favorite Marriott I have ever stayed in. Absolutely wonderful experience. The staff were excellent. It was a perfect stay!
Nichole, 1-night trip

10/10 Exceptional

Loved the place.
Darryl, 5-night trip