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The Retreat at Sisal

2.0 star property
Hotel with outdoor pool, near Sisal Pier

Choose dates to view prices

The Retreat at Sisal puts you a short five-minute drive from Fort Santiago and Charcas de Sisal Viewpoint. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, this hotel is a short five-minute drive from Sisal Pier.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Air-conditioning
  • Laundry facilities

Main amenities (3)

  • Outdoor pool
  • Air conditioning
  • Self-serve laundry

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Laundry facilities
  • Blackout curtains
  • Digital TV service
The current price is NZ$168
includes taxes & fees
6 Sept - 7 Sept

Room options

View all photos for Harmony Suite #2

A bedroom with a large bed, a headboard with a built-in light, a wall-mounted air conditioner, and a suitcase on the bed.

Harmony Suite #2

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Sanctuary Suite #4

A bedroom with a large bed, a headboard with a built-in light, a wall-mounted air conditioner, and a suitcase on the bed.

Sanctuary Suite #4

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Breeze Suite #3

A modern living room with a sofa, dining table, chairs, and a view of the outside.

Breeze Suite #3

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Serenity Suite #1

A modern bedroom with a large bed, a flat-screen TV, a bedside table with a remote, and a view of a building through large windows.

Serenity Suite #1

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
Street #21, Hunucmá, YUC, 97356

What's nearby

  • Fort Santiago - 3 min drive - 1.8 km
  • Sisal Pier - 3 min drive - 1.8 km
  • Charcas de Sisal Viewpoint - 3 min drive - 1.8 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 67 min drive

Restaurants

  • ‪K Lu’um - ‬19 min walk
  • ‪Restaurante "Dianesly - ‬20 min walk
  • ‪Restaurante "Juanita - ‬20 min walk
  • ‪Club De Playa El Palmar Sisal - ‬13 min walk
  • ‪Restaurante "La Palapa de Soco - ‬20 min walk

About this property

The Retreat at Sisal

  • The Retreat at Sisal puts you a short five-minute drive from Fort Santiago and Charcas de Sisal Viewpoint. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, this hotel is a short five-minute drive from Sisal Pier.

At a glance

DONE

Hotel size

    • 4 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets stay for free (2 total)
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Laundry facilities
  • Virtual front desk

Facilities

  • An outdoor pool
  • Locally owned and organised tours and activities
  • Uses some LED lighting

Accessibility

  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Full-sized fridge/freezer
  • Kitchenette
  • Stovetop
  • Cookware, dishes and utensils
  • Dining table

More

  • Uses some LED lighting

Fees & policies

Refundable deposits

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 250 per stay

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: PayPal.

Frequently asked questions

Is there a pool at The Retreat at Sisal?

Yes, there's an outdoor pool.

Are pets allowed at The Retreat at Sisal?

Yes, pets stay for free, with a limit of 2 total. A deposit of MXN 250 per stay is required. Service animals are exempt from fees.

Is parking offered on site at The Retreat at Sisal?

Yes, there's free self parking.

What are the check-in and check-out times at The Retreat at Sisal?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

What is there to do at The Retreat at Sisal and nearby?

The Retreat at Sisal has an outdoor pool.

Does The Retreat at Sisal have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and cookware.

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Reviews

The Retreat at Sisal Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was beautiful, amazing, and fantastic. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Reviews

Verified review

10/10 Exceptional

New property, super clean and comfortable
Jose Augusto, 2-night trip
Verified review

10/10 Exceptional

Alessio and his staff were great hosts from start to finish! They even assisted with room decoration for a surprise birthday celebration prior to arrival which was a huge help and it looked great! I highly recommend a stay at this property due to it also being 5 minutes away from the beach. The A/C worked great and water was hot always for showers. We enjoyed our stay and will be back when we come to Merida.
Patrick, 5-night trip
Verified review

10/10 Exceptional

Amazing stay! Quick and attentive responses to all my questions. I was able to completely disconnect, relax away from the noise, and truly unwind. The place was very clean, and I slept better than I have in a long time. I will definitely be coming back soon!
Elizabth, 1-night trip
Verified review

10/10 Exceptional

Great place. Safe, private, clean and well equipped. Pool is beautiful. Property inside it’s walls is immaculate. Sisal itself has garbage and power issues that were disappointing and frustrating but no fault of the property. Pamela and all the folks who work on property were kind and helpful.
Sarah, 4-night trip
Verified review

10/10 Exceptional

Excellent property, don’t hesitate to book here. Don’t be discouraged by the last 300 ft of the road. You will be amazed by the property. Mary and Pamela are excellent hostes
Ricardo, 1-night trip
Verified review

8/10 Very good

Excellent communications.
Mari-Anne, 2-night trip
Verified review

10/10 Exceptional

Muy bonito lugar sin duda regresaría
Joselyn, 1-night trip
Verified review

8/10 Very good

Todo funciona muy bien, sin embargo me parece un poco raro y quiza con cierto riesgo que el calentador de agua este dentro de la recámara, también hace un poco de ruido lo que puede afectar el descanso. La alberca está increíble !!
Christian, 2-night trip
Verified review

10/10 Exceptional

Tódo muy bien!!
Claudia, 3-night trip
Verified review

10/10 Exceptional

Buena atención al
Diana, 5-night trip
Verified review

10/10 Exceptional

El depa incluye un cuarto, sala y bañoen excelentes condiciones y muy limpio
Xavier, 2-night trip