El Cid Castilla Beach Hotel - All Inclusive

Property class: 4.5
Luxury beachfront hotel with golf course, near The Mazatlan Malecón

Choose dates to view prices

At El Cid Castilla Beach Hotel - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and beachside drinks, plus you'll only be a five-minute drive from The Mazatlan Malecón. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and reflexology. La Pergola, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a golf course and a marina.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Golf course
  • On the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free babysitting
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Health club

For families (6)

  • Babysitting (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is NZ$491
includes taxes & fees
21 Sept - 22 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Pool View

A hotel room with two beds, a desk, a television, and a view of a pool and palm trees.

Standard Pool View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Ocean View

A hotel room with two beds, a desk, a chair, a television, and a large window with a view.

Standard Ocean View

  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Ocean View All Inclusive Elite

A hotel room with two beds, a desk with a television, a view of the sea, and a ceiling fan.

Standard Ocean View All Inclusive Elite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Pool View All Inclusive Elite

A hotel room with two beds, a desk with a TV, a chair, a view of a pool, and a ceiling fan.

Standard Pool View All Inclusive Elite

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Ocean View All Inclusive Elite Golf Package

A golf course with a pond, palm trees, and a clubhouse in the background.

Standard Ocean View All Inclusive Elite Golf Package

  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Av. Sábalo, Mazatlán, SIN, 82110

What's nearby

  • Playa Sábalo - 8 min walk - 0.7 km
  • Punta Camaron Beach - 14 min walk - 1.1 km
  • Sea Shell City Museum - 15 min walk - 1.3 km
  • The Mazatlan Malecón - 4 min drive - 2.3 km
  • El Cid Country Club Golf Course - 4 min drive - 1.2 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 32 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Rico's Café Zona Dorada - ‬3 min walk
  • ‪Panamá - ‬6 min walk
  • ‪Los Arcos - ‬4 min walk
  • ‪Mariscos Beto - ‬3 min walk
  • ‪Villa Italia - ‬1 min walk

About this property

El Cid Castilla Beach Hotel - All Inclusive

  • At El Cid Castilla Beach Hotel - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and beachside drinks, plus you'll only be a five-minute drive from The Mazatlan Malecón. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and reflexology. La Pergola, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a golf course and a marina.

All-inclusive details

  • This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • Room service during certain hours
    • Meals and beverages at companion properties

Water activities

  • Kayaking

Land activities

    • Fitness facilities
    • Children's club
    • Childcare

Lessons/classes/games

    • Aerobics
    • Water fitness
    • Yoga

Entertainment

    • On-site entertainment and activities
    • On-site live performances

At a glance

Hotel size

    • 500 rooms
    • Arranged over 18 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)
    • Free babysitting
    • Free supervised childcare
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas (4-device limit)

Parking

    • On-site self-parking (USD 5 per night; includes in/out privileges)
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle from 6:00 AM to 6:00 PM*

Off-site

    • Area shuttle within 30 kilometres*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Hosted evening meals daily for a surcharge
  • 5 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop
  • Children's games
  • Toys
  • Beach toys
  • Pool toys
  • Lifeguard on-site

What to do

  • Golf privileges
  • On the beach
  • Tennis
  • Padel court
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Volleyball
  • Pro golf lessons
  • Kayaking
  • Sailing
  • Boat tours
  • Motor boating
  • Snorkelling
  • Concerts/live shows
  • Shopping
  • Pool table
  • Ping pong
  • Bingo
  • Bike tour information
  • Fishing
  • Bike rentals nearby
  • Ecotours nearby
  • Parasailing nearby
  • Waterskiing nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Working away

  • Business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (9688 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Golf caddy on-site
  • Golf cart on-site
  • Golf clubs on-site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1981
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • Golf course on-site
  • Golf driving range on-site
  • An outdoor pool
  • Art gallery on-site
  • Shopping centre on-site
  • Arcade/games room
  • Full-service spa
  • Golf clubhouse on-site
  • Golf pro shop on-site
  • Outdoor padel court
  • Marina
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Water slide
  • Uses some LED lighting
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 71
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Accessible shuttle
  • Accessible airport shuttle
  • Closed-captioned TV
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free local calls

Food and drink

  • Meal delivery service
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Uses some LED lighting
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

La Pergola – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
El Alcazar – Overlooking the pool, this restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Lobby Bar – This lobby lounge overlooks the pool. Open daily.
El Patio – This restaurant specialises in Argentinean cuisine. Reservations are required. Open daily.
La Alhambra – This beachfront buffet restaurant only serves lunch. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 15 per accommodation, per night
  • Resort fee inclusions:
    • Fitness centre access
    • In-room safe
    • Parking

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per person (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 17 costs USD 35 (one-way)

Parking

  • Self-parking costs USD 5 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Frequently asked questions

Is there a pool at El Cid Castilla Beach Hotel - All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at El Cid Castilla Beach Hotel - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at El Cid Castilla Beach Hotel - All Inclusive?

Yes. Self-parking costs USD 5 per night. Electric car charging is available.

Is an airport shuttle service offered by El Cid Castilla Beach Hotel - All Inclusive?

Yes, an airport shuttle is available from 6:00 AM to 6:00 PM on request. The charge is USD 35 per person one-way.

What are the check-in and check-out times at El Cid Castilla Beach Hotel - All Inclusive?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

Is there an on-site casino at El Cid Castilla Beach Hotel - All Inclusive?

No, this hotel doesn't have a casino, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are both nearby.

What is there to do at El Cid Castilla Beach Hotel - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, sailing and fishing, and practise your swing at the golf course. Additional recreation on-site includes fitness classes, Pilates and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. El Cid Castilla Beach Hotel - All Inclusive also has 2 bars, a water slide and a health club, as well as an arcade and a garden.

Are there restaurants at or near El Cid Castilla Beach Hotel - All Inclusive?

Yes, there are 5 on-site restaurants, featuring beachfront dining, international cuisine and garden views.

Does El Cid Castilla Beach Hotel - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around El Cid Castilla Beach Hotel - All Inclusive like?

El Cid Castilla Beach Hotel - All Inclusive is a short 17-minute walk from El Cid Country Club Golf Course and 8 minutes' walk from Playa Sábalo.

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Reviews

El Cid Castilla Beach Hotel - All Inclusive Reviews

8.4

Very good

8.8

Cleanliness

8.2

Amenities

9.0

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool is a lovely feature with beautiful views. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Our room was very clean with a beautiful balcony view. We enjoyed the buffet breakfast every morning and cocktails at the karaoke bar every night . The property is centrally located with restaurants shops and currency exchange within walking distance.
Verified review

10/10 Exceptional

Fun
Verified review

10/10 Exceptional

.
Verified review

4/10 Fair

The hotel is advertised as all-inclusive, but it's not. It only includes certain buffet meals and meals around the pool. The restaurants on the property charge extra, which isn't mentioned on the website. I've stayed at other hotels, and I've never encountered an all-inclusive resort that wasn't truly all-inclusive.
Verified review

2/10 Poor

Muy mala comida y las instalaciones muy viejas y ruidosas
Verified review

2/10 Poor

Las habitaciones: Son demasiado antiguas, el baño de la habitación incluso tenía una fuga de agua, no tiene frigobar con bebidas, únicamente dos botellas de agua y un servicio de café que tienen costo, la camas no son cómodas. El restaurante: la comida es muy rica y tienen variedad sin embargo, el aire acondicionado no funciona, no es suficiente para el tamaño del restaurante por lo que SIEMPRE estás acalorado. La alberca: es de buen tamaño y en general está limpia, PERO nunca hay camastros disponibles ya que a pesar de que está prohibido apartarlos, siempre están apartados por la gente que incluso en todo el día no te dejan usarlos los meseros en esta área no son tan atentos. Snacks: a menos que quieras pasar más de media hora formado para tomar snacks porque no puedes llevarlos a tu camastro y únicamente son para consumir en el restaurante que siempre está lleno. Te piden un código de vestimenta incluso para el restaurante que está cerca de la playa. Club de playa: NO EXISTE, llel mar llega prácticamente al hotel y el poco espacio de arena está lleno de vendedores, no hay camastros en la playa. Los baños están sucios al igual que los pasillos y el elevador siempre está sucio ya que es el mismo que utiliza el personal para subir y bajar la basura y todo lo que usan para sus actividades.
Verified review

10/10 Exceptional

El personal muy atento y amables, las habitaciones muy cómodas y limpias 10/10
Verified review

10/10 Exceptional

Gran servicio y muy buena comida
Verified review

10/10 Exceptional

Es un hotel excelente y más si vas con todo incluido elite recomendable al 100
Verified review

10/10 Exceptional

La atención excelente con excepción de los bares disponibles dentro de las albercas. Ha veces no había nadie
Verified review

6/10 Good

Las almohadas estaban muy altas
Verified review

6/10 Good

Alberca bien
Verified review

8/10 Very good

Las camas no son tan comodas, los alimentos del buffet ubicado en la playa no es tan bueno y tiene poca variedad.
Verified review

10/10 Exceptional

Se veía poco el mar pero la alberca sí se veía
Verified review

10/10 Exceptional

Excelelnte lugar para vacacionar
Verified review

8/10 Very good

La vista al mar fue excelente, la alberca nos encantó
Verified review

10/10 Exceptional

Muy excelente servicio e instalaciones y además el personal muy atento, en general muy satisfactorio el complejo muy bonito. Invitados a volver lo más pronto posible
Verified review

10/10 Exceptional

Excelente lugar para pasar en familia.
Verified review

10/10 Exceptional

Recomendado 100%
Verified review

8/10 Very good

Si
Verified review

10/10 Exceptional

Todo muy bien ,, exelente servicio exepto por meseros de alberca tienenden atender mas a la gente extrangera ,,
Verified review

8/10 Very good

Si tenia vista al mar ,, habitaciin limpia alberca agradable ,, el mesero de la alberca que le tocava el area donde estavamos casi nose hacerco atendernos tenia preferencia por la gente extrangera es todo de ahy en fuera todo muy bien .
Verified review

10/10 Exceptional

Todo muy bien. Solo las almohadas muy duras y muy altas
Verified review

10/10 Exceptional

Muy agradable solo la observación de la zona de playa pocos camastros
Verified review

6/10 Good

Exceso de huéspedes, no logramos reservar en ningún restaurant, la limpieza la tuvimos q solicitar. No hay casi lugares para niños