Aparthotel

SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH

3.5 star property
Family-friendly Punta Ballena aparthotel with full-service spa, connected to the convention centre

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Photo gallery for SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH

Aerial view - SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH (Punta Ballena)
Bicycling - SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH (Punta Ballena)
Business centre - SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH (Punta Ballena)
Forest Doble | Room amenity - SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH (Punta Ballena)
Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers - SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH (Punta Ballena)
Solanas Punta del Este Spa & Resort is a family-friendly haven with plenty to keep everyone entertained. Take a dip in one of the 3 outdoor pools, indulge in a rejuvenating spa treatment at BETHEL or get active with basketball, cycling and volleyball.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Airport transfer
  • 24/7 front desk
  • Spa
  • Pool
  • Laundry facilities

Main amenities (12)

  • 305 smoke-free apartments
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Free children's club
  • Free supervised childcare
  • 6 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Seasonal outdoor pool

Feel at home (6)

  • Children stay free
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Cookware, dishware and utensils

Room options

Available filters for rooms
Showing 36 of 36 rooms

2-Bedroom Apartment Standard

  • 78 sq m
  • Sleeps 7

2-Bedroom Apartment Superior

  • 101 sq m
  • Sleeps 7

Forest Doble

Highlights

Individually furnished
Individually decorated
Fridge
LCD TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 31 sq m
  • Park view
  • Sleeps 2
  • 2 Large Twin Beds

Quadruple Room (Forest)

Highlights

Individually furnished
Individually decorated
Kitchen
Fridge
LCD TV
Blackout curtains
Bidet
Hairdryer
  • 70 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Double Room (Royal)

Highlights

Individually furnished
Individually decorated
Fridge
LCD TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Quadruple Room (Royal)

Highlights

Individually furnished
Individually decorated
Kitchen
Fridge
LCD TV
Sofa bed
Blackout curtains
Bidet
  • 54 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Apartment Superior with Garden View

  • 38 sq m
  • Sleeps 4

Studio Superior

  • 31 sq m
  • Sleeps 3

Double Room Standard

  • 24 sq m
  • Sleeps 2

1-Bedroom Apartment Superior

  • 70 sq m
  • Sleeps 5

1-Bedroom Apartment Standard

  • 54 sq m
  • Sleeps 5

FOREST LAGOON MONOAMBIENTE SUPERIOR

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
Blackout curtains
  • 48 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

GREENPARK MONOAMBIENTE

Highlights

Individually furnished
Individually decorated
Fridge
LCD TV
Blackout curtains
Bidet
Hairdryer
Microwave
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

GREENPARK DOS AMBIENTES

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

GREEPARK TRES AMBIENTES

Highlights

Deck/patio
Individually furnished
Individually decorated
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
2 bedrooms
  • 88 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

FOREST SEXTUPLE

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
  • 115 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Twin Sofa Bed

ROYAL SEXTUPLE

Highlights

Balcony or patio
Individually furnished
Individually decorated
Free cots/infant beds
Kitchen
Fridge
LCD TV
Blackout curtains
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

GARDEN VIEW TRES AMBIENTES

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

GARDEN VIEW CUATRO AMBIENTES

Highlights

Deck/patio
Individually furnished
Individually decorated
Free cots/infant beds
Kitchen
Fridge
LCD TV
Blackout curtains
  • 115 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 2 Twin Beds and 2 Double Sofa Beds

CRYSTAL BOSQUE 2 AMBIENTES

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

CRYSTAL VIEW 3 AMBIENTES

Highlights

Balcony or patio
Individually furnished
Individually decorated
Free cots/infant beds
Kitchen
Fridge
LCD TV
Blackout curtains
  • 89 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

CRYSTAL VIEW 4 AMBIENTES

Highlights

Balcony or patio
Individually furnished
Individually decorated
Free cots/infant beds
Kitchen
Fridge
LCD TV
Blackout curtains
  • 114 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

CRYSTA VIEW 5 AMBIENTES

Highlights

Balcony or patio
Individually furnished
Individually decorated
Free cots/infant beds
Kitchen
Fridge
LCD TV
Blackout curtains
  • 140 sq m
  • 4 bedrooms
  • Sleeps 8
  • 1 Double Bed, 7 Twin Beds and 1 Double Sofa Bed

FOREST LAGOON MONOAMBIENTE

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
Blackout curtains
  • 48 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

FOREST LAGOON DOS AMBIENTES

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Apartment Superior

  • 42 sq m
  • Sleeps 4

1-Bedroom Apartment Superior

  • 70 sq m
  • Sleeps 5

2-Bedroom Apartment Superior

  • 90 sq m
  • Sleeps 7

4-Bedroom Apartment Superior with Forest View

  • 140 sq m
  • Sleeps 8

1-Bedroom Apartment Superior with Forest View

  • 70 sq m
  • Sleeps 4

Room Superior with Forest View

  • 48 sq m
  • Sleeps 2

3-Bedroom Apartment Superior with Forest View

  • 114 sq m
  • Sleeps 8

2-Bedroom Apartment Superior with Forest View

  • 89 sq m
  • Sleeps 6

1-Bedroom Apartment Superior with Forest View

  • 50 sq m
  • Sleeps 4

2-Bedroom Apartment Superior with Garden View

  • 97 sq m
  • Sleeps 6

3-Bedroom Apartment Superior with Garden View

  • 115 sq m
  • Sleeps 8

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About the area

Map
Ruta Interbalnearia Km 118.5, Punta Ballena, Maldonado, 20003

What's nearby

  • Laguna del Sauce - 5 min walk - 0.5 km
  • Solanas Beach - 7 min drive - 4.7 km
  • Mansa Beach - 16 min drive - 15.9 km
  • Enjoy Punta del Este Casino & Resort - 23 min drive - 20.5 km
  • Brava Beach - 25 min drive - 21.6 km

Getting around

  • Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.) - 11 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Casa Vilaró - ‬10 min drive
  • ‪ANCAP - ‬5 min drive
  • ‪Mansalva - ‬9 min drive
  • ‪Sí Querida - ‬16 min drive
  • ‪Raviolandia - ‬6 min drive

About this property

SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH

SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH is a great choice for your beach stay in Punta Ballena, putting you near activities such as snorkelling. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and manicures and pedicures. Offering garden views, Kalhua serves breakfast, lunch and dinner. There's a free kid's club and a poolside bar, and in-room conveniences include fridges and microwaves.

At a glance

DONE

Property size

    • 305 apartments
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Free supervised childcare
    • Free children's club
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Indoor pool
  • Sunloungers
  • Umbrellas
  • A hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Spa treatment rooms
  • Deep-tissue massages
  • Facials
  • Aromatherapy
  • Body treatments
  • Hot stone massages
  • Manicures and pedicures
  • Body scrubs
  • Body wraps

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Family friendly

  • Children stay for free (see details)
  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground

Restaurants on site

  • Kalhua

Food and drink

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Toaster
  • Cookware/dishes/utensils

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Hairdryer
  • Shampoo
  • Soap
  • Bidet

Living spaces

  • Library

Entertainment

  • 36-inch LCD TV with cable service
  • Pool or billiards table
  • Games room
  • TV in a common area

Outdoor areas

  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Gift shop/newsstand

Location highlights

  • Connected to the convention centre
  • Near the ocean
  • Near the sea
  • Near the boardwalk
  • Near the airport
  • In the city centre
  • In the entertainment district

Things to do

  • Fitness centre
  • 6 outdoor tennis courts
  • Waterslide
  • Tennis on site
  • Horse riding on site
  • Yoga classes on site
  • Bike hire on site
  • Racquetball/squash on site
  • Volleyball on site
  • Fitness classes on site
  • Tennis lessons on site
  • Basketball on site
  • Hiking/biking trails on site
  • Golf nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 305 rooms
  • Individually decorated
  • Individually furnished
  • Access via exterior cooridors

Special features

Spa

Bethel has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Kalhua – This poolside restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property from 15 November to the day after Easter: Uruguay value-added tax (10%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests are required to purchase a wristband to access the private beach.

Also known as

Solanas Punta Este Spa
Solanas Punta Este Spa & Resort
Solanas Spa & Resort
Solanas Punta Este Spa Resort Punta Ballena
Solanas Punta Este Spa Resort
Solanas Punta Este Spa Punta Ballena
Solanas Punta del Este Spa Resort
Solanas Punta Este & Crystal
Solanas Punta del Este Spa Resort
SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH Aparthotel
SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH Punta Ballena
SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH Aparthotel Punta Ballena

Frequently asked questions

Is there a pool at SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH?

Yes, there are 3 outdoor pools, an indoor pool and a children's pool.

Are pets allowed at SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH?

Sorry, pets aren't allowed.

Is parking offered on site at SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH?

Yes, there's free self parking.

Is an airport shuttle service offered by SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH?

Yes, an airport shuttle is available.

What are the check-in and check-out times at SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH?

Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 10 AM.

What is there to do at SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH and nearby?

Have fun with on-site activities such as horse riding and hiking, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, basketball and racquetball/squash. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH also has an indoor pool, a sauna and a steam room, as well as an arcade, a picnic area and a garden.

Are there restaurants at or near SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH?

Yes, Kalhua offers al fresco dining and garden views.

What's the area around SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH like?

SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH is in the heart of Punta Ballena, a short 1-minute walk from Laguna del Sauce.

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Reviews

SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH Reviews

7.6

Good

7.6

Cleanliness

7.2

Location

7.2

Staff & service

7.0

Property conditions & facilities

Reviews

8/10 Very good

Tivemos necessidade de troca de apto e a recepção atendeu com presteza e atenção.
Genifer, 3-night trip

10/10 Exceptional

Solanas Setiembre

Todo ok! Establecimiento muy organizado e higiénico Un poco chico nuestra habitacion.
Walter, 2-night trip

8/10 Very good

Grata sorpresa

Disfrutamos mucho de las instalaciones. Personal muy amable y atento. Entorno inmejorable
LUIS EDUARDO, 8-night trip

8/10 Very good

Esperaba mas

Nos pasó que tuvimos que ir 3 veces a recepción porque las tarjetas no abrían la puerta de la habitación. Además se rompió la cisterna del baño. Por el COVID 19 había que hacer reserva de todo tipo de actividad, desde lo más mínimo y no fue comunicado al momento de hacer la reserva. Cuando llegamos a la habitación de la reserva no habían hecho la habitación 😒
Paula, 2-night trip

6/10 Good

Muy lindo el parque. La habitación cómoda. La limpieza está bien. No cuentan adentro con un almacén o supermercado para comprar comida, hay que salir fuera del predio en frente y el restaurante es limitado en horario y opciones y hay que reservar con tiempo. La piscina climatizada cerrada hay que reservar. Para entrar a la crystal beach hay que pagar una tarifa aparte.
Veronica, 1-night trip

8/10 Very good

Cuando llegué la habitación que recibí era muy mala, apenas entraba en la ducha. Pero la amabilidad y el profesionalismo de su personal me soluciono al otro día este inconveniente cambiándome de habitación pero pagando un plus de 25 dólares. Recién al cambiarme disfrute mi estadia
Alejandro, 4-night trip

10/10 Exceptional

Excelente lugar

Muy buenas las instalaciones
Virginia, 4-night trip

10/10 Exceptional

Las piscinas y el lago son preciosos. La comida de los restaurantes podría mejorar.
5-night trip

8/10 Very good

Me gusto la infraestructura y la cena de Año Nuevo No me gusto la atención de la recepción y la música de la alberca
5-night trip

8/10 Very good

Lugar tranquilo y seguro, buena atencion del personal, faltan lugares donde tomar cafe y atencion por problemas basicos de automotores,( asistencia por falta de bateria) , el resto muy bueno y recomendable.
6-night trip

8/10 Very good

Vacaciones en solanas.

Todo muy bueno. Disfrutando en familia y con adolescentes.
Claudia, 3-night trip

6/10 Good

Faltó aclarar que en el día feriado no habían servicios como limpieza y desayuno.
Hector, 2-night trip

8/10 Very good

Excelente complejo pero patética organización

El complejo es excelente, tiene todo lo que se necesita para no salir del mismo (piscinas, playa, restaurante, juegos para niños), pero la organización es malísima. Me alojé en el Greenpark, uno de los sectores de Solanas pero parece ser "semi-independiente".Por ejemplo, las tarjetas de toallas que te dan en Greenpark no sirven para Solanas y viceversa. Si la reserva la haces a través de Solanas, tenes que ir a la recepción de ellos primero a hacer el check-in y después a la de Greenpark a que te den las llaves de la habitación. Lo mismo con el check-out. Además dentro de greenpark, algo que me pareció de muy mala organización, es que cada torre pertenece a un sector ahí dentro por lo que las tarjetas de toallas que te dan no las podes canjear en cualquiera de las piscinas, solo la que te corresponde. Podrían unificar esto así no tenes que ir de piscina en piscina viendo cual te corresponde, si es un único sector dentro de Solanas. Por último, la playa de Solanas el domingo estaba CERRADA!!! A quién se le ocurre cerrar la playa un domingo??? Con el calor que hacía y la cantidad de gente que había, podrían abrirla en los últimos días de la temporada baja antes que llegue la alta (que imagino sí está abierta). SI VAN, VAYAN CON PACIENCIA!! ahhh y con auto, porque todas las distancias son relativamente lejos.
Sebastian, 1-night trip

4/10 Fair

Beautiful resort, poor services

Stayed Saturday to Monday. Poor check in, very slow, staff appeared to lack interest in customers. An hour to get a room. On Sunday WiFi not available in our room all day. No solution given. In the early evening,no hot water. Callling to request help, we were told our building was not having hot water until Monday. Nobody informed us, maintenance never appeared and no solution given. PdelE has many options. Why bother returning to Solanas?
Juan , 2-night trip

8/10 Very good

Buenas instalaciones, malos horario de checkin/out

Todo muy bien, una lastima los horarios de checkin (16 hs) y Checkout (10 hs) , donde a pesar de no haber mucha gente, exigen que se respeten en forma estricta.

10/10 Exceptional

Hotel con muy buenos servicios para chicos

todo fue espectacular, el único inconveniente es que el papel higiénico no te lo da la gente de limpieza de las habitacion, sino que lo tenes que pedir en recepción y tardaron 48 hs en traerlo.

6/10 Good

Péssimo quarto! Resort razoável.

Fizemos a reserva baseado em fotos só hotéis.com, porem as fotos se referem as unidades forrest e green park, mas o quarto da reserva sai como royalmar...só descobrimos isso quando chegamos no quarto década de 80, apertado, com azulejos quebrados e no qual o Wi-Fi não funciona! Horrível! Fuja do roylamar! O resort é bom, praia artificial bem arrumada, boas piscinas e academia razoável, mas royalmar, nem pensar!

8/10 Very good

La cabaña que me tocó no tenía buena presión de agua la ducha

8/10 Very good

Nice Option For Area

Nice option for the need to be in the area. The accommodations were sufficient. The restaurant was a highlight. The staff was quite friendly and we really appreciated their attentiveness. The resort is a 20 minute drive to Punta del Este. We spent a considerable amount of time there.

4/10 Fair

It appears that this "hotel" is undergoing some construction and renovations and may be improved once the lagoon and other updates are completed. Until then, I would not recommend staying here.

6/10 Good

First thing the key didn't work in the lock, the toilet didn't flush and that was after they asked me to pay again. Then they wanted my receipt sent to me. This seems like a destination resort because there isn't much around. Taxi cabs are very expensive. The restaurant had very limited hours. The gentleman at the front desk was very patient and helpful as I don't speak Spanish

8/10 Very good

recomendable

Excelente todo. La atención fue muy cálida por parte de todo el personal. Lo único que si se va en invierno hay que pedir estufa para el baño sobretodo si se va con niños porque no hay calefacción en el baño. Tienen un buenm mantenimiento de las instalaciones. Es un lugar recomendable.

10/10 Exceptional

Hermoso

Muy bien, recomendable para descansar

8/10 Very good

Vacaciones en familia

El hotel es muy cómodo y todo el complejo es muy completo.

4/10 Fair

HERMOSO LUGAR LAMENTABLE ESTADO HOTEL 4 ESTRELLADO

HERMOSO TODO EL ENTORNO SOBRE TODO PARA LOS CHICOS, LAMENTABLE LA ATENCION, ESTADO DEL HOTEL, COORDINACION DE LAS ACTIVIDADES, UNA MESA DE PING PON PARA TODO EL COMPLEJO, NADA EN LA PLAYA, NI BAÑO, NI NADA, BAR DE LA PISCINA VERGUENZA. LASTIMA DA PARA MUCHO MAS. LOS CHICOS CON LAS ACTIVIDADES PAGAS LA PASAN BIEN, SE QUEDO EN EL TIEMPO Y LO MALO ES QUE LO QUE VENDEN NUEVO TIENE LOS MISMOS SERVICIOS Y ACTIVIDADES... LAMENTABLE