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Chalet Ivy Hirafu

3.5 star property
Ski hotel with free ski shuttle, near Niseko Mountain Resort Grand Hirafu

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Photo gallery for Chalet Ivy Hirafu

Premium bedding, down duvets, in-room safe, desk
Exterior
Flat-screen TV, DVD player
Interior
Hot springs
At the foot of Niseko Mountain Resort Grand Hirafu, Chalet Ivy Hirafu offers a tranquil retreat with an indoor mineral hot spring and free English breakfast. Unwind on the serene garden grounds or treat yourself to reflexology at the spa - previous guests rave about the helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Airport transfer
  • Bar
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Hot springs
  • Free ski shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • 24-hour fitness centre
  • Spa services
  • Massage/treatment rooms

For families (6)

  • Babysitting (surcharge)
  • Fridge
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is NZ$206
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

Flat-screen TV, DVD player

Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
2 bedrooms
Down duvet
  • 71 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room - Mt. Yotei View

Superior Room - Mt. Yotei View

Superior Room - Mt. Yotei View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Suite - Hirafu View

Premium bedding, down duvets, in-room safe, desk

Grand Deluxe Suite - Hirafu View

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Renovated in 2015
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Onsen Suite - Hirafu View

Flat-screen TV, DVD player

Deluxe Onsen Suite - Hirafu View

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Renovated in 2015
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Onsen Suite - Courtyard

Premium bedding, down duvets, in-room safe, desk

Deluxe Onsen Suite - Courtyard

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite - Courtyard

Flat-screen TV, DVD player

Deluxe Suite - Courtyard

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for One Bedroom Suite - Mt. Yotei View

Flat-screen TV, DVD player

One Bedroom Suite - Mt. Yotei View

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room - Village View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room - Village View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Renovated in 2015
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Panoramic Penthouse, 4 Bedrooms

Flat-screen TV, DVD player

Panoramic Penthouse, 4 Bedrooms

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Pillow menu
4 bedrooms
Down duvet
Premium bedding
  • 223 sq m
  • Sleeps 8
  • 1 King Bed, 4 Single Beds and 2 Single Futons

View all photos for Superior Room - Mt. Yotei View

Premium bedding, down duvets, in-room safe, desk

Superior Room - Mt. Yotei View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room - Hirafu View

Premium bedding, down duvets, in-room safe, desk

Superior Room - Hirafu View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Renovated in 2015
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room - Courtyard

Premium bedding, down duvets, in-room safe, desk

Superior Room - Courtyard

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Deluxe Suite with Hirafu Mountain View

Premium bedding, down duvets, in-room safe, desk

Grand Deluxe Suite with Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room with Courtyard View

Shower, free toiletries, hair dryer, slippers

Superior Room with Courtyard View

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room with Village View

Shower, free toiletries, hair dryer, slippers

Deluxe Room with Village View

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room with Mt. Yotei View

Premium bedding, down duvets, in-room safe, desk

Superior Room with Mt. Yotei View

  • Sleeps 2
  • 2 Single Beds

View all photos for One Bedroom Suite with Mt. Yotei View

Shower, free toiletries, hair dryer, slippers

One Bedroom Suite with Mt. Yotei View

  • Sleeps 3
  • 1 King Bed

Superior Room-Mt. Yotei View

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Onsen Suite With Courtyard View

  • Sleeps 3
  • 2 Single Beds

Deluxe Onsen Suite With Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Deluxe King Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed

Deluxe Onsen Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe King Onsen Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed

Grand Deluxe Onsen Suite With Mt. Yotei View

  • Sleeps 5
  • 2 Single Beds and 1 King Bed

Superior Twin Room With Hirafu Mountain View

  • Sleeps 3
  • 2 Single Beds

Deluxe Onsen Double Suite With Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed

Deluxe Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Penthouse With Mt. Yotei View

  • Sleeps 8
  • 1 King Bed, 4 Single Beds and 2 Single Futons

Panoramic Penthouse, 4 Bedrooms

  • Sleeps 8
  • 4 Single Beds, 2 Single Futons and 1 King Bed

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Combined shower/bathtub, free toiletries, hair dryer, slippers

Hilton Niseko Village

  • Onsen
  • Airport transfer
  • Pet-friendly
  • Free parking
8.4 out of 10, Very good, (932)
The price is NZ$191
includes taxes & fees
7 Apr - 8 Apr
Hilton Niseko Village
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About the area

Map
6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk - 0.1 km
  • Annupuri - 10 min drive - 8.1 km
  • Niseko Annupuri Gondola - 12 min drive - 10.6 km
  • Niseko Annupuri International Ski Area - 16 min drive - 12.4 km
  • Niseko Hanazono Resort - 21 min drive - 7.5 km

Getting around

  • New Chitose Airport (CTS) - 118 min drive
  • Kutchan Station - 9 min drive
  • Niseko Station - 10 min drive
  • Kozawa Station - 25 min drive
  • Free train station pickup
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free train station drop-off
  • Free ski shuttle

Restaurants

  • ‪Wild Bill's - ‬4 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬6 min walk
  • ‪Bang-Bang - ‬1 min walk
  • ‪% Arabica Niseko Hirafu188 - ‬1 min walk
  • ‪Musu - ‬4 min walk

About this property

Chalet Ivy Hirafu

Placing you only steps from Niseko Mountain Resort Grand Hirafu, Chalet Ivy Hirafu features a free ski shuttle. You can grab a bite to eat at the restaurant, or indulge in massages, body treatments or aromatherapy. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights. Ski passes, storage, rentals and lessons are also available. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Japanese
VISIBILITY

At a glance

Hotel size

    • 78 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • Free off-site parking nearby

Transfers

    • Airport shuttle during limited hours*
    • Free train station shuttle*

Off-site

    • Area shuttle*
    • Free ski shuttle

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Sledging nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • 24-hour fitness centre
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Handrails in stairwells
  • Wheelchairs available on site

Ski

  • Free ski shuttle
  • Ski passes
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Dining

HirafuZaka – This restaurant serves breakfast, lunch and dinner. Open daily.
Apres Lounge – This lobby lounge only serves light fare. Happy hour is offered. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for JPY 9950.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services, spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Chalet Ivy
Chalet Ivy Hotel
Chalet Ivy Hotel Kutchan
Chalet Ivy Kutchan
Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
Chalet Ivy Japan/Hokkaido - Kutchan-Cho
Chalet Ivy
Chalet Ivy Hirafu Hotel
Chalet Ivy Hirafu Kutchan
Chalet Ivy Hirafu Hotel Kutchan

Frequently asked questions

Are pets allowed at Chalet Ivy Hirafu?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Chalet Ivy Hirafu?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Chalet Ivy Hirafu?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Chalet Ivy Hirafu?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Chalet Ivy Hirafu and nearby?

Have fun with on-site winter activities such as skiing. Additional recreation on-site includes hot springs. Enjoy amenities such as a 24-hour fitness centre, spa services and a garden.

Are there restaurants at or near Chalet Ivy Hirafu?

Yes, there's an on-site restaurant.

Does Chalet Ivy Hirafu have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Chalet Ivy Hirafu like?

Chalet Ivy Hirafu is a short 1-minute walk from Niseko Mountain Resort Grand Hirafu and 10 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.

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Chalet Ivy Hirafu Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly staff and a very clean and lovely hotel!
Glen, 5-night trip

10/10 Exceptional

Fantastic hotel in Niseko
This hotel was fantastic! Great location, great service, and great amenities. Onsen is awesome after a day of boarding. Will definitely be coming back here in the future.
Travis, 5-night trip

10/10 Exceptional

Perfect for ski trip
Amazing stay. Great location, onsite onsen was nice to have. Ski locker facility was perfect. Morning buffet was always good.
6-night trip

10/10 Exceptional

Everything was perfect for our ski trip
Perfectly located for accessing the slopes, 2min walk to the Ace gondola or regular shuttle bus to pop you up there. Really friendly staff, and super helpful in the ski concierge. So easy, arrived and our ski passes waiting for us, the ski rental équipement space just by reception. It made the ski trip so incredibly easy. The room was great, corner 1 bedroom room, super clean, really comfy beds, spacious and with a great view of mount Yotei. It’s within easy walking distance of all the shops and restaurants and cool food truck area. Really nice buffet breakfast too and nice peaceful onsens, which were never busy. If we came again for skiing we’d definitely stay here. Thanks for a great stay
Rachael, 6-night trip

10/10 Exceptional

The dinner and breakfast were sumptuous and superb. Waiters were very attentive and provided maximum attention. Place is very clean and new.
MIN FERN, 2-night trip

10/10 Exceptional

Great location to reach
Sin Tung, 3-night trip

10/10 Exceptional

Very good breakfast and excellent location. Shuttles to the ski lifts were abundant and available anytime. Staff and rooms were very good as well. Used ski rental right in the hotel
Jean-Marie, 5-night trip

10/10 Exceptional

Excellent service & food quality, perfect location to start a ski day
Shiu Tung, 6-night trip

8/10 Very good

Everything was perfect especially the crews. They were always ready to offer their help. The breakfast was a set instead of a buffet but the variety was wide enough and it covered almost everything. No complaints. The only thing they can improve was the differences between the breakfast on the 1st and 2nd day. The breakfast was a bit cold on the 2nd day. Also, we were brought to another room for breakfast because the main room was full and the room was a bit stuffy. The staff seemed not too familiar with the set as well. I needed to tell him what was missing.
Yat Pang, 2-night trip

10/10 Exceptional

Great hotel great services

10/10 Exceptional

Great service from staff especially the shuttle drivers, room attendants, and front staff. Clean and modern hotel. Great location close to market and food options. Nice breakfast buffet. Would highly recommend.
Jackson, 4-night trip

10/10 Exceptional

The location is great. The staff were very helpful and accomodating.
MA. MARNA, 3-night trip

10/10 Exceptional

Great Niseko ski hoyel
Great location with super breakfast buffet. Onsite onsen is WONDERFUL. Service from all staff was quick and super efficient, done with a big smile. Moi at the front desk was our all around fixer and really made our stay perfect.
Onsen
Lobby
Front of hotel
Hotel to ski hill at night
Greg, 14-night trip

8/10 Very good

Good overall services
John Kang Ming, 4-night trip

10/10 Exceptional

Staff provided exceptional services beyond expectations.
shing, 3-night trip

10/10 Exceptional

Very warm honeymoon experience, thank you.
Lok Man, 1-night trip

10/10 Exceptional

Love the wine bar in the lobby! Nice staffs and great services.
Lung-Chi, 5-night trip

10/10 Exceptional

Great place to stay, room was large and comfy. Definitely hire the private onsen if you stay here. The shuttle to the ski fields is a bit hit and miss so we had to walk a few times. Buffet breakfast was amazing at this hotel and definitely a good way to start the day before skiing. Dinner at the hotel restaurant was also great as there are limited dining options in the area.
Sarah, 3-night trip

10/10 Exceptional

Everything and everyone were perfect!
Therese Camille, 2-night trip

8/10 Very good

Good location with nice view. Staff are helpful. Nice breakfast.

10/10 Exceptional

Very impressive staff services. They go above and beyond and are proactive in being helpful. Hotel amenities are excellent including ski services food and gym. All very friendly.
Diana, 6-night trip

10/10 Exceptional

It’s amazing. The staffs are extremely helpful and friendly. Breakfast is the best in town!
Peter, 5-night trip

10/10 Exceptional

Amazing staff
It was amazing. The staff, at the front desk and the restaurant, were extremely helpful.
2-night trip

10/10 Exceptional

The staff were so helpful. The shuttle service to the slopes made it somewhat lazy! It was only a short walk!!

10/10 Exceptional

The hotel is small but it has all the things that I needed. The staff are all very friendly and helpful especially Rou Hang. She’s the best :)
C S Teresa, 3-night trip