Las Rosas s/n, Puerto de Santiago, Santiago del Teide, Tenerife, 38683
What's nearby
Playa Chica - 10 min walk
Oasis Los Gigantes Public Pool - 14 min walk
Los Gigantes Marina - 14 min walk
Los Gigantes Beach - 16 min walk
Arena Beach - 18 min walk
Getting around
Tenerife (TFS-Tenerife South) - 31 min drive
Santa Cruz de Tenerife (TFN-Tenerife North) - 82 min drive
La Gomera (GMZ) - 134 min drive
Restaurants
Tipsy Terrace - 8 min walk
La Pergola - 6 min walk
Poolbar, Barcélo Santiago - 8 min walk
Tapas y Mas Tapas - 19 min walk
La Bodeguita - 12 min walk
About this property
Ona Las Rosas
Enjoy your visit to Santiago del Teide with a stay at Ona Las Rosas. Guests indulge in manicures and pedicures, then grab a bite to eat at the coffee shop/cafe. An outdoor pool and a poolside bar are other highlights, and apartments offer kitchens and flat-screen TVs.
Languages
English, German, Spanish
At a glance
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 10 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open Monday - Sunday (9:00 AM - 9:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Sunloungers
Manicures and pedicures
Internet
WiFi available (EUR 4.50 per day)
Parking and transport
Free self-parking on site
Family friendly
Free cot/infant bed
Children's pool
Kitchen
Stovetop
Microwave
Fridge (on request)
Toaster
Cookware/dishes/utensils
Electric kettle
Coffee/tea maker
Dining
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Snack bar/deli
Bedrooms
Bed sheets provided
Bathrooms
Shower
Towels provided
Hairdryer
Free toiletries
Living spaces
Dining room
Sitting area
Entertainment
30-inch flat-screen TV with satellite service
Pool or billiards table
Outdoor areas
Terrace
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lifts
Upper floors accessible by stairs only
Designated smoking areas
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Iron/ironing board
Safe at front desk
Safe (surcharge)
Things to do
Windsurfing nearby
Snorkelling nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
101 rooms
Special features
Dining
On-site venue – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Optional extras
WiFi is available in guest rooms for EUR 4.50 per day (rates may vary)
WiFi is available in public areas for EUR 4.50 per day (rates may vary)
Safes in guest rooms can be used for EUR 8 per stay
Policies
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
Also known as
Ona Las Rosas Aparthotel Santiago del Teide
Ona Las Rosas Santiago l Tei
Ona Las Rosas Santiago del Teide
Ona Las Rosas
Ona Las Rosas Tenerife/Santiago Del Teide
Ona Las Rosas Aparthotel
Ona Las Rosas Santiago del Teide
Ona Las Rosas Aparthotel Santiago del Teide
Frequently asked questions
Does Ona Las Rosas offer free cancellation for a full refund?
Yes, Ona Las Rosas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ona Las Rosas?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Ona Las Rosas?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ona Las Rosas?
Yes, there's free self parking.
What are the check-in and check-out times at Ona Las Rosas?
Check-in start time: 4 PM; check-in end time: 8 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Ona Las Rosas and nearby?
Have fun with nearby activities such as snorkelling and windsurfing. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a garden.
Are there restaurants at or near Ona Las Rosas?
Yes, there's an on-site restaurant.
Does Ona Las Rosas have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
What's the area around Ona Las Rosas like?
Ona Las Rosas is a short 11-minute walk from Tenerife Beaches and 14 minutes' walk from Oasis Los Gigantes Public Pool.
Ona Las Rosas Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
5 November 2024
Friendly helpful staff, comfortable villa with all the amenities one requires Two pools one large and a small one for tiny tots. Lifeguard on site. Safe plenty of sun beds and sunshades. Our terrace was spacious with a table for dining outside as well as one inside. 4 sun beds with cushions plus sunshades. Great views non-stop sunshine, sea bathing if you are so inclined. Good local buses if you do not want to hire a car and good taxi services. Good local shops and supermarkets both “local” and a Lidl within a short walk if you want to do self catering, as well as a shop, bar and restaurant on site, plus lots of local restaurants
Christopher
Christopher, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 June 2024
Daniel
Daniel, 10-night trip
Verified Expedia guest review
10/10 Exceptional
9 December 2023
Small development with a quiet and relaxed feel. Lovely apartment and views, so will definitely stay again soon.
Peter
Peter, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 October 2023
Las Rosas
We have been to Las Rosas on a number of occasions and always find it very welcoming & staff go out of their way to make our stay comfortable. It is a lovely resort with outstanding views of Los Gigantes.
Maureen
Maureen, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 August 2023
Amazing place to stay. All staff were lovely. Apartment very clean. Will be returning.
NEIL
NEIL, 14-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 June 2023
We have stayed at Las Rosas on a number of occasions and it has always been excellent, the views are amazing. The properties are well cared for and cleanliness is excellent.Our only downside this time was the terrace bar which is in new hands.We only ate there once and food was not that good and well overpriced compared to other restaurants in area,we also found that drinks were well overpriced even though they have a happy hour it was still much more expensive than the resort along the road (El Marques).
Maureen
Maureen, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 June 2023
Great
Really enjoyed our stay. Accommodation had everything. Nice pool area and onsite restaurant.
Bobby
Bobby, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 May 2023
We loved it here. Will be back as soon as we can. Was really clean, beautiful grounds and the staff were really friendly and helpful.
Jason David
Jason David, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
24 April 2023
Beautiful quiet friendly
francis
francis, 7-night trip
Verified Hotels.com guest review
6/10 Good
15 March 2023
Julie
Julie, 3-night trip
Verified Expedia guest review
10/10 Exceptional
11 March 2023
Good location walkable to supermarket and a good restaurant in a property. Very friendly and nice people work in reception. Apartment hotel is very clean and fully equipped with everything you need. Highly recommended.
WANJIRA
WANJIRA, 2-night romance trip
Verified Orbitz guest review
2/10 Poor
27 February 2023
Nice resort, but very poor customer service
While the resort is nice, we had major issues with our booking. It is primarily a timeshare resort and customers paying for accommodation seem to be their lowest priority. If you are paying it seems you will be the first to be kicked out.
When we arrived to check-in (at 7.30pm on a Saturday evening) we were told there was a problem with our accommodation and we had to be moved to different accommodation. This was nearby at El Marques resort. However the accommodation was of a lower standard that at Ona Las Rosas. After three days of repeatedly asking the Head Receptionist to sort the situation out we were finally moved back to Las Rosas.
They promised to follow-up on my request for a partial refund due to the lower standard of accommodation provided for 3 of our 7 nights, but this has not happened (despite several follow-up emails).
So if you book Las Rosas as a paying customer, prepare to be disappointed. My main issues are:
1) Las Rosas knew there was an issue in advance of our arrival but made no attempt to inform us or Hotels.com (despite us checking-in online several days ahead, as requested)
2) The alternative accommodation offered was lower quality, had not been cleaned properly and was a lower price (as checked on the Ona website), but they did not offer any sort of partial refund of the difference
3) The Reception team promised to follow-up but have simply ignored all emails
If you want a stress-free holiday, book alternative accommodation!
Gordon
Gordon, 7-night trip
Verified Hotels.com guest review
8/10 Very good
26 December 2022
jeanette
jeanette, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 August 2022
Excelent location . The place is really pretty and Convenient
The staff is very charming and helpful
Zuheila
Zuheila, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
26 June 2022
Great mini break, alot of work been carried out but very considerate workmen so not a problem. Javier a real star on reception made
Karen
Karen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 June 2022
Just an amazing property could have stayed longer. The view toward the sea and cliffs is world class. Whole property is so relaxing. 10/10!
Colin
Colin, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 May 2021
Fantastic views of the cliffs and ocean
Fantastic views of the cliffs and ocean. Two bedroom apartment has lots of stairs. Nice staff. Clean. Front desk hours are different than stated on hotels.com. After requesting a late check in- there is a key waiting for us.
Anna
Anna, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 January 2020
Perfectly situates in a quiet location with great views, but easy walking distance from all amenities. The accommodation was clean, roomy, comfortable and well equipped.
Verified traveller
7-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 December 2019
Met our requirements re cleanliness and sunny aspect late afternoon as requested.
ALL staff smiling friendly and genuingly (well, apparently) happily obliging to the needs of the guests.
Happily go again as location and apartment suits us.
Just could do with better Wifi, speedier and maybe in apartments too rather than in reception area only.
Verified traveller
17-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 October 2019
Louise
Louise, 7-night trip
Verified Hotels.com guest review
8/10 Very good
26 June 2019
great view. nice size pool and restaurant had great service and food and drinks. bedrooms in apartment had air-con but main room did not and it was a bit warm for our preference.
Verified traveller
2-night family trip
Verified Orbitz guest review
10/10 Exceptional
15 May 2019
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
29 April 2019
Sergejs
Sergejs, 9-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 April 2019
Beautiful clean and family friendly environment, highly recommend