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Royal Palm Suite Hotel

3.5 star property
Family-friendly Port of Spain hotel with outdoor pool, connected to the convention centre

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Photo gallery for Royal Palm Suite Hotel

View from property
Desk, cots/infant beds, rollaway beds, WiFi
TV
Front of property
Reception
With its vibrant atmosphere, Royal Palm Suite Hotel is perfect for families and party-goers alike. Take a dip in the pool or grab a drink at the poolside bar, then dance the night away at our on-site nightclub. Families will appreciate supervised childcare while you shop till you drop in our convenient shopping mall.

Reviews

4.4 out of 10

Popular amenities

  • Bar
  • Spa
  • Airport transfer
  • Pool
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • WiFi in the lobby
  • Children's pool
  • Pool bar
  • Room service
  • 5 coffee shops/cafes
  • Spa services
  • Babysitting

For families (6)

  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Television
  • Garden
The current price is NZ$274
includes taxes & fees
10 Jun - 11 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Business Suite, 2 Queen Beds

Business Suite, 2 Queen Beds

Business Suite, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Separate bedroom
Ceiling fan
  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 2 Queen Beds

TV

Executive Suite, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Separate bedroom
Ceiling fan
  • 64 sq m
  • Sleeps 4
  • 2 Queen Beds

Basic Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Single Bed

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  • Air conditioning
7.4 out of 10, Good, 9 reviews
The price is NZ$157
includes taxes & fees
10 Jun - 11 Jun
Queen's Comfort Inn
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About the area

Map
7 Saddle Road, Maraval, Port of Spain, Trinidad

What's nearby

  • Long Circular Mall - 14 min walk - 1.2 km
  • Queen's Park Savanah - 16 min walk - 1.4 km
  • Queen's Park Oval - 3 min drive - 1.7 km
  • Ariapita Avenue - 4 min drive - 2.8 km
  • Movietowne - 5 min drive - 3.8 km

Getting around

  • Port of Spain (POS-Piarco Intl.) - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Kava - ‬16 min walk
  • ‪Universal Bar - ‬3 min drive
  • ‪Joe's Pizza - ‬8 min walk
  • ‪KFC - ‬12 min walk

About this property

Royal Palm Suite Hotel

A great choice for a stay in Port of Spain, Royal Palm Suite Hotel features a nightclub. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights include 5 coffee shops/cafes, an outdoor pool and a poolside bar. Fellow travellers say good things about the overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 70 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • 5 coffee shops
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Supervised childcare (surcharge)

Working away

  • Business centre
  • 3 meeting rooms
  • Conference centre (2000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 1935
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Shopping centre on-site
  • Spa services
  • Nightclub
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

Refundable deposits

  • Deposit: USD 40.00 per stay

Optional extras

  • WiFi is available in guest rooms for USD 10.00 per day (rates may vary)
  • WiFi is available in public areas for USD 5.00 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 12.00 per person
  • Airport shuttle service is offered for an extra charge of USD 50.00 per vehicle (return)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cots/infant beds are available for USD 25.0 per day
  • Rollaway beds are available for USD 25.0 per day

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number R-827

Also known as

Royal Palm Suite Hotel Port of Spain
Royal Palm Suite Hotel
Royal Palm Suite Port of Spain
Royal Palm Suite
Royal Palm Suite Hotel Hotel
Royal Palm Suite Hotel Port of Spain
Royal Palm Suite Hotel Hotel Port of Spain

Frequently asked questions

Is there a pool at Royal Palm Suite Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Royal Palm Suite Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Royal Palm Suite Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Royal Palm Suite Hotel?

Yes, an airport shuttle is available. The charge is USD 50.00 per vehicle return.

What are the check-in and check-out times at Royal Palm Suite Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Royal Palm Suite Hotel and nearby?

Royal Palm Suite Hotel has a nightclub, an outdoor pool and spa services, as well as a picnic area and a garden.

Are there restaurants at or near Royal Palm Suite Hotel?

Yes, there's an on-site restaurant.

What's the area around Royal Palm Suite Hotel like?

Royal Palm Suite Hotel is a short 20-minute walk from Long Circular Mall and 2 minutes' walk from Shops of Maraval.

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Royal Palm Suite Hotel Reviews

Reviews

4.4

4.8/10

Cleanliness

5.4/10

Staff & service

3.6/10

Amenities

4.0/10

Property conditions & facilities

3.8/10

Eco-friendliness

Popular mentions

Circuses
Room
Bathroom

Reviews

10/10

Staff was amazing love the area would definitely return

4/10

1st room,no ac,2nd room bird bath no shower,3rd room fixed shower,rusty toilet bowl,bloody sheets,ripped pillow case,doors dirty,toilet did not flush properly.i give benefits to 2 stars but this was the worst.place has potential, swimming pool bottom dirty and tiles missing. Staff was helpful but not accommodating
7-night trip

4/10

The property is not well maintained at all. There was no trash can in our room, so we had to save trash in a plastic bag we had. We told this to the person at the front desk, who had no response. The rooms were not well cleaned, and everything is old and pretty beat-up. We were lucky to find a place for Carnival, but it was way too expensive for what was provided and not a nice place to stay.
2-night trip

4/10

decent location to carnival but they did not have functioning internet facilities severely outdated
5-night trip

4/10

Extremely expensive for a mediocre service
1-night trip

8/10

This was a last minute booking during Carnival. It worked out but the bathroom needed a deep cleaning. No wifi in the room!!! You need to goto the lobby for a strong signal. If you need wifi PASS on this place. Or work in the lobby.
1-night trip

8/10

I enjoyed my stay and the bed was very comfortable. But I was very disappointed in the Wi-Fi connection. The Wi-Fi connection didn’t connect in my room. They definitely need to invest in a stronger Wi-Fi connection for the whole hotel property.
4-night trip

2/10

Cleanliness is the biggest issue here. Towels are stained, floor is dusty, bedlinen stained, etc. condition of all appliances are old and unhygienic, eg timescale stains in kettle and iron. It appears that the management do not care about the condition and cleanliness of anything. Will not recommend to anyone.
8-night trip

2/10

THE TOILET LEAKED THE WHOLE 5 DAYS, NEVER REPAIRED! TOWELS WERE BLEACHED-OUT WITH NO FACE-CLOTHS, ONLY BIG & SMALL TOWELS. THE WINDOWS COULD NOT FULLY CLOSE SO BUGS STAYED IN THE BATHROOM WHEN THE LIGHTS CAME ON. ONE NIGHT THE POWER WENT OUT 4X'S, THE LAST TIME BEING THE LONGEST-ABOUT 30MIN. THERE WAS NO STORMS. THE WEATHER WAS 75 DEGREES AT NIGHT. THERE WAS NO MICROWAVE ON THE PROPERTY TO WARM FOOD. IT WAS A HOTEL-NIGHTMARE

2/10

Overall - 1/10 Bad. Paid $4k for 2 Rooms during Carnival. The good: close to food and the staff is friendly, that's it. The Bad: check-in process was efficient but not the greatest. I liked how they treated me like I was a member of their family - I felt welcomed and safe. At the room, entry door handle is shabby and anyone can access any room with a credit card -- huge red flag. Security is downstairs but he's not always there. They did their best to clean, but that was not enough. Spider cobwebs on the lamps, corners, and inside simple-to-reach places like the draws. Lots of draws and closet space but you can't use them because the wood is dilapidated. Phones and the internet in the rooms do not work. Sheets seemed new, but the comforters had rust stains. Bathroom is a nightmare. The shower curtain rings were super-super rusty, along with the water handles. The shower's hot water would turn cold mid-shower, and the water would not drain. Imagine trying to get clean after Jouvert and waiting for ankle-high water to drain so you can clean your feet. The toilet would not flush, so I had to be creative after each #2 -- flush a total of 3+ times until it all disappeared. Overall the hotel is in a state of disrepair or ruin as a result of age or neglect. I learned they've been closed down for a while but reopened about 9 months before Carnival to prepare for the crowd. This is not a hotel; it's more of a salvaged, outdated rental.
7-night trip

6/10

14-night trip

10/10

10/10

1-night trip

2/10

6-night trip

2/10

The rooms were not clean, basic facilities like toiletries were not readily available. It was pretty bad.
5-night trip

4/10

i liked that it as close to the main locations and hated everything else.
7-night trip

4/10

5-night trip

2/10

7-night trip

2/10

7-night trip

4/10

4-night trip

2/10

I never complain about any of your hotels, but this was the worse really the worse experience I have ever had with Expedia. I paid $1,240.24 in advance. I did not sleep there one night. It was so terrible. You can check with the hotel and they will confirm you that I didn't sleep there. They probably sold the room again to someone else. I would put pressure on them to pay this back. Again. I'm not a complainer, but if you pay the amount $ 310.06 a night then you expect internet. NO. I had to pay $ 10,00 per day extra for the internet.
6-night trip

4/10

Let's start with the ??? U.S./day/person internet charge for spotty internet. ??? TT deposit for a TV remote for a 19 inch, bad reception, 8 channel TV. The towels are old, discolored, and repaired with patches from older towels. No wash cloths (no I'm sorry, housekeeping did give me a cut up piece of towel to use as a wash cloth. Soap the size of a chocolate mint that the classy hotels put on your pillow. Pillows have old foam broken up inside for cushion. No microwave or fridge. Front desk staff will not let you use their microwave. No local phone service from the room. You can't even call the police or an ambulance. But they will let you use the desk phone in the lobby at ??? U.S./minute (quote when I called from my room), nope now it's ??? (50% more) U.S. per minute once I got to the desk. Everything is old and rusted. Sliding the chair on the floor in the room leaves rust stains on the floor. Good luck if your shower knobs work without sticking. Tub so old it can't get clean. Cloth shower curtains hold stains from the past guests. If you know what I paid per night, you would know it's price gouging at it's best (Expedia won't let me put the prices so I put question marks).
8-night trip

2/10

The hotel was in bad condition.
5-night trip

2/10

We stayed here because it was carnival and there was no other options. It is extremely overpriced for what it was. Basic does not cover it. its run down and unpleasant. You have been warned.
7-night trip

6/10

The hotel is during some renovations to the outside, however some of the rooms are still a little dated. The staff are very friendly and helpful. I was there (Feb 8-13 for the Caribbean Festival. It was a cultural experience, I enjoyed my overall visit.
5-night trip