Kumamoto Station Tourist Information Center - 3 min walk
Amu Plaza Kumamoto - 5 min walk
Kumamoto-jo Hall - 2 min drive
Sakura Machi Kumamoto - 2 min drive
Kumamoto Castle - 3 min drive
Getting around
Kumamoto (KMJ) - 22 min drive
Kumamoto Station - 2 min walk
Kumamoto Minami Station - 3 min drive
Fujisakigumae station - 3 min drive
Restaurants
菅乃屋 - 3 min walk
天草HERO鮨牛深丸熊本駅店 - 6 min walk
モスバーガー - 4 min walk
みのりみのる みのる食堂 アミュプラザくまもと店 - 5 min walk
SEATTLE'S BEST COFFEE JR熊本店 - 3 min walk
About this property
The New Hotel Kumamoto
When you stay at The New Hotel Kumamoto, you'll be a short five-minute drive from Kumamoto-jo Hall and Kumamoto Castle. For a bite to eat, guests can visit Fontana, which serves breakfast, lunch and dinner. Fellow travellers say great things about the helpful staff and location.
Languages
English, Japanese
At a glance
Hotel size
123 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
No on-site parking
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Coffee/tea in a common area
Free daily reception
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Bike hire
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Housekeeping (on request)
Special features
Dining
Fontana – This buffet restaurant serves breakfast, lunch and dinner.
LOBBY BAR ANDO – This restaurant serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately JPY 2420 for adults and JPY 1210 for children
Renovations and closures
The property will be renovating from 30 July 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:
One of the dining venues
Meeting facilities
Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
Rollaway beds are available for JPY 3630 per night
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a security system and window guards on-site.
This property accepts credit cards and cash.
Also known as
Hotel New Otani Kumamoto
New Otani Hotel Kumamoto
New Otani Kumamoto
New Hotel Kumamoto
New Kumamoto
The New Hotel Kumamoto Hotel
The New Hotel Kumamoto Kumamoto
The New Hotel Kumamoto Hotel Kumamoto
Frequently asked questions
Does The New Hotel Kumamoto offer free cancellation for a full refund?
Yes, The New Hotel Kumamoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The New Hotel Kumamoto?
Sorry, pets aren't allowed.
Is parking offered on site at The New Hotel Kumamoto?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at The New Hotel Kumamoto?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
Are there restaurants at or near The New Hotel Kumamoto?
Yes, there's an on-site restaurant, Fontana.
What's the area around The New Hotel Kumamoto like?
The New Hotel Kumamoto is a short 2-minute walk from Kumamoto Station and 5 minutes' walk from Amu Plaza Kumamoto. Travellers love the hotel's prime location.
The New Hotel Kumamoto Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
13 November 2024
Nigel
Nigel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 November 2024
Wan Sum
Wan Sum, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
KAWAI
KAWAI, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Yosiki
Yosiki, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Junichi
Junichi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
CHENG-KAI
CHENG-KAI, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
17 August 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2024
Alex
Alex, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 August 2024
JUICHEN
JUICHEN, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 July 2024
Very close to train station
Very close to Kumamoto station, just 4 mins walking distance. Clean but a bit old in renovation. Small TV
Wai Lim William
Wai Lim William, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2024
Chung Wing Victor
Chung Wing Victor, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 July 2024
3 minutes from JR Kumamoto station by foot. Very convenient for transportation and to catch a cab.
Great location, and comfortable beds for a quick stopover and visit to Kumamoto castle. Filthy carpet, outdated bathroom even on renovated 9th floor.
Brian
Brian, 1-night romance trip
Verified Expedia guest review
8/10 Very good
7 May 2024
MINGCHUN
MINGCHUN, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 April 2024
The hotel is located next to Kumamoto station. Transportation is very easy both locally and going to other places. There are many restaurants inside the station with lots of dining options. Like it.