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Mitsui Garden Hotel Kumamoto

4.0 star property
Hotel with restaurant, near Kumamoto Castle

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mitsui Garden Hotel Kumamoto

Lobby
Vending machine
Exterior
Lobby
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Self parking
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Fridge
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
The price is NZ$87
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 51 of 51 rooms

View all photos for Standard Queen Room, Non Smoking (1PAX)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room, Non Smoking (1PAX)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room Non Smoking (1PAX)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room Non Smoking (1PAX)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

In-room safe, desk, blackout curtains, iron/ironing board

Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

In-room safe, desk, blackout curtains, iron/ironing board

Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Triple Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 22 sq m
  • Sleeps 6
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Moderate Twin (+ Sofa Bed), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Twin (+ Sofa Bed), Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 22 sq m
  • Sleeps 6
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Standard Double Room - Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Single Use, Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Adjoining Single Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Adjoining Single Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Twin Room - Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Twin Room with Sofa Bed - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Twin Room with Sofa Bed - Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Moderate Kuma Twin Room with Sofa Bed - Non-Smoking

Moderate Kuma Twin Room with Sofa Bed - Non-Smoking

Moderate Kuma Twin Room with Sofa Bed - Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Double Room, Smoking for single use

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Smoking for single use

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room - Single Use, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Single Use, Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non-smoking for single use

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Non-smoking for single use

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room - Single Use, Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 21 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Twin Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room - Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard , 2 beds (+ extra), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 2 beds (+ extra), Non Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Standard Kuma Twin Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Kuma Twin Room - Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard , 1 bed Queen, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 1 bed Queen, Non Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior , 2 beds , Non Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard , 1 bed Double , Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 1 bed Double , Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Double , Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 1 bed Double , Non Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe , 2 beds (+ extra), Non Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Standard , 2 beds , Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 2 beds , Non Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room - Single Use, Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for KUMA Room® (Twin)

In-room safe, desk, blackout curtains, iron/ironing board

KUMA Room® (Twin)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 21 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Queen Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room - Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Double Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

In-room safe, desk, blackout curtains, iron/ironing board

2 Double Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Room [Single Occupancy] - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room [Single Occupancy] - Non-Smoking

  • Sleeps 1
  • 1 Queen Bed

View all photos for KUMA Twin Room with Sofa Bed -Non smoking (Only 3 people)

In-room safe, desk, blackout curtains, iron/ironing board

KUMA Twin Room with Sofa Bed -Non smoking (Only 3 people)

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Double (Single Occupancy) -Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double (Single Occupancy) -Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate Twin Room- Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Twin Room- Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room [Single Occupancy] - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room [Single Occupancy] - Non-Smoking

  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Double (Single Occupancy) - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double (Single Occupancy) - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Queen Room-Non smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room-Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room-Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Twin Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

In-room safe, desk, blackout curtains, iron/ironing board

2 Twin Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

  • Sleeps 4
  • 4 Single Beds

View all photos for Kuma Twin Room-Non smoking

In-room safe, desk, blackout curtains, iron/ironing board

Kuma Twin Room-Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room with Sofa Bed - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Twin Room with Sofa Bed - Non-Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room-Non smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room-Non smoking

  • Sleeps 2
  • 2 Single Beds

Standard , 2 Beds

  • Sleeps 2
  • 2 Single Beds

Standard , 1 Bed Double , Smoking

  • Sleeps 2
  • 1 Double Bed

Standard , 1 Bed Double

  • Sleeps 2
  • 1 Double Bed

Standard , 2 Beds (+ Extra)

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

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About the area

Map
1-20, Kouya Imamachi, Chuo-ku, Kumamoto, Kumamoto, 860-0012

What's nearby

  • Sakura Machi Kumamoto - 4 min walk
  • Kumamoto-jo Hall - 5 min walk
  • Kumamoto City Hall - 11 min walk
  • Kumamoto Castle - 17 min walk
  • Kumamoto Station Tourist Information Center - 2 min drive

Getting around

  • Kumamoto (KMJ) - 53 min drive
  • Kumamoto Minami Station - 21 min walk
  • Fujisakigumae station - 21 min walk
  • Kumamoto Station - 22 min walk

Restaurants

  • ‪Cafe&bar SHAHRUL - ‬3 min walk
  • ‪すき家 - ‬3 min walk
  • ‪辛島厨房 - ‬2 min walk
  • ‪アパホテル熊本桜町バスターミナル南 - ‬1 min walk
  • ‪中華旬菜燕燕 - ‬2 min walk

About this property

Mitsui Garden Hotel Kumamoto

Mitsui Garden Hotel Kumamoto puts you a short five-minute drive from Kumamoto Castle. You'll have free perks such as WiFi and wired Internet. Fellow travellers say great things about the helpful staff.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 225 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 1:00 AM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Exterior renovations will be occurring November 8-18, 2024 from 10 AM to 5 PM. Guests may hear construction-related noise and vibration during this time.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 1200 per night)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Banquet hall
  • Reception hall

Accessibility

  • Lift

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Electronic bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1980 per person

Parking

  • Self-parking costs JPY 1200 per night

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mitsui Garden Hotel Kumamoto
Mitsui Garden Kumamoto
Mitsui Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel
Mitsui Garden Hotel Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel Kumamoto

Frequently asked questions

Does Mitsui Garden Hotel Kumamoto offer free cancellation for a full refund?
Yes, Mitsui Garden Hotel Kumamoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mitsui Garden Hotel Kumamoto?
Sorry, pets aren't allowed.
Is parking offered on site at Mitsui Garden Hotel Kumamoto?
Yes. Self-parking costs JPY 1200 per night.
What are the check-in and check-out times at Mitsui Garden Hotel Kumamoto?
Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Are there restaurants at or near Mitsui Garden Hotel Kumamoto?
Yes, there's an on-site restaurant.
Does Mitsui Garden Hotel Kumamoto have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Mitsui Garden Hotel Kumamoto like?
Mitsui Garden Hotel Kumamoto is in Chuo Ward, a short 17-minute walk from Kumamoto Castle and 4 minutes' walk from Shinshigai Shotengai.

Mitsui Garden Hotel Kumamoto Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Kristin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cheuk Yu, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super convenient location next to the Sakuramachi bus stop from the airport bus line. It is also a 5min walk to the red and blue line bus and shopping arcade with lots of shopping and restaurants. The staff was really helpful in arranging extra days for me to stay (since I was there during the typhoon). Stayed in the Kumamoto room which was really cute! Maybe if they gave a couple themed Kumamoto cookies it would have been perfect. Would stay again.
Kimberly, 1-night trip
Verified Expedia guest review

6/10 Good

Kumamon Details
Booked the Kumamon themed room. Thought it would be a bit more better detailed to charge extra. The room detail on bed and table were nice. The Kumamon mug cups were nice too. But the bathroom was lacking in detail other than the shower curtain, that felt lazy. Maybe put more Kumamon details in the bathroom area and entry way. The twin room with extra bed also felt small. Very low to the ground and uncomfortable.
Karen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

6/10 Good

Don’t get Std Double Room for 2 pax!
This was a launching point to visit Takachiho Gorge abs Mt Aso. So thankfully we were out most of the time. If u are travelling as a couple, pls do not book the Standard Double room. The savings is NOT worth it. Better go for the Standard Twin. It was so crammed without even a side table and a lamp fixed on the headboard which your head would have a little accident with if 2 pax slept on the bed. I think the location is ok. It’s close to some of the major attractions and shopping belts, but I would prefer to be either closer to the Kumamoto station as there are more shopping there is that is your thing. Otherwise it’s a short tram ride there from your hotel. But it’s the size that made me drop my rating for this. Should not market the room for 2 pax. Apparently there is parking onsite, but as u was driving a SUV, there is not enough headroom to get in. So I had a discounted off site parking which was about 10mins walk away and next to a mall with a bus interchange.
Peter, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Room size was typical. Good for one person but pushing it for two people. Toiletries were slightly dated and showing age.
Anthony, 1-night trip
Verified Expedia guest review

10/10 Exceptional

chiukao, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

a very pleasant hotel with many eateries within walking distances. a bit dated but very well kept.
kim foo, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent price for the location.
It's a nice and clean hotel in heart of Kumamoto. Just few minutes walk to the castle and some nearby attractions. Staff was extremely friendly and helpful through check-in & check-out. Hotel is very clean & tidy all around. Rooms are not spacious but similar to any hotel in main cities in Japan, it's reasonable.
Lawrence, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jen-Shuo, 1-night trip
Verified Expedia guest review

8/10 Very good

Buffet breakfast is really great. Has veraety of food options.
kozue, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel room is clean, good wifi, spacious with amentities available for pick up at level 1 lobby. 3 tram stop away from kumamoto station and near shopping walking street with wide range of food choices.
Verified Expedia guest review

10/10 Exceptional

Thomas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tomoko, 1-night trip
Verified Expedia guest review

10/10 Exceptional

　　　
Mitsuru, 1-night trip
Verified Expedia guest review

8/10 Very good

This is the second time I stayed in this hotel in Kumamoto, nice and good service.
Ka Bo, 1-night trip
Verified Expedia guest review

8/10 Very good

Tiffany, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable room and a great location with lots of shops and restaurants nearby.
Udo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very friendly staff. Clean rooms and bathrooms. Convenient location.
Jemie Lyn, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

素晴らしい立地です。
Lisha, 1-night trip
Verified Expedia guest review

6/10 Good

Good: Close to food shops. Easy checkin with english speaking receptionist. Decent choice of breakfast options. Lots of covid awareness. Eg gloves and barriers when eating breakfast. Liquid cleaner in room. Bad: small room. No place to store luggage in room. No small hand towels.
Thomas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The amenity could be more various.
YuKuei, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

OSCAR, 3-night trip
Verified Hotels.com guest review

6/10 Good

It was overall a good experience. The staff were friendly and the rooms lived up to standard. It was clean and tidy when I checked in. I just wished that there’s a button to activate the ventilation fan in the bathroom. It got incredibly steamy when I took shower at night, which made it hard to breathe. The air-conditioner was also limited to heating only. I need an air conditioner to sleep well but the staff told me that it wasn't available during particular seasons. One last thing to note is that the walls are quite thin. I was able to hear conversations from other rooms and it was considerably noisy in the morning when the cleaners were vacuuming the carpet. I’d stay here again for the price point that this hotel offers.
Ryan, 3-night romance trip
Verified Expedia guest review