See all properties

Hilton Shanghai City Center

5.0 star property
Luxury hotel with indoor pool, near Jing'an Temple

Choose dates to view prices

Photo gallery for Hilton Shanghai City Center

Exterior
Reception
Presidential Suite, 1 King Bed | View from room
Deluxe Room, 2 Single Beds
Reception hall
In the heart of Shanghai, Hilton Shanghai City Center offers an urban oasis. Enjoy a rejuvenating swim in the indoor or outdoor pool, connect to WiFi in your room and savor Japanese cuisine at Osteria Twelve 16意大利餐厅. Guests also appreciate access to a 24-hour gym and helpful concierge services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pool
  • Parking available
  • Spa
  • Connecting rooms available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • Spa services
  • 7 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Daily housekeeping
  • Laundry facilities
The current price is NZ$270
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Guest Room, King

1 bedroom, premium bedding, down duvets, Select Comfort beds

Guest Room, King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
Select Comfort bed
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
Select Comfort bed
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
Select Comfort bed
  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room, King

1 bedroom, premium bedding, down duvets, Select Comfort beds

Executive Deluxe Room, King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador Suite)

Suite, 1 King Bed (Ambassador Suite)

Suite, 1 King Bed (Ambassador Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
  • 198 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
Select Comfort bed
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
  • 280 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Twin

1 bedroom, premium bedding, down duvets, Select Comfort beds

Guest Room, Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
Select Comfort bed
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
Select Comfort bed
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, Select Comfort beds

Executive Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Suite

  • Sleeps 2
  • 1 King Bed

Japanese Deluxe Garden View Room

  • Sleeps 2
  • 1 King Bed

Crystal Suite

  • Sleeps 2
  • 1 Queen Bed

Executive Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Grand Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Grand Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Nikko Deluxe Twin Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Dining

Conrad Shanghai

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.6 out of 10, Excellent, 1,002 reviews
The price is NZ$276
includes taxes & fees
1 Aug - 2 Aug
Conrad Shanghai
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
488 West Yan'an Road, Changning District, Shanghai, Shanghai, 200050

What's nearby

  • Former French Concession - 11 min walk - 1.0 km
  • Jing'an Temple - 18 min walk - 1.6 km
  • Zhongshan Park - 2 min drive - 1.5 km
  • Shanghai Centre - 2 min drive - 1.9 km
  • People's Square - 4 min drive - 4.2 km

Getting around

  • Hongqiao International Airport (SHA) - 24 min drive
  • Pudong International Airport (PVG) - 50 min drive
  • Shanghai South Railway Station - 10 min drive
  • Nanxiang North Railway Station - 18 min drive
  • Shanghai Railway Station - 20 min drive
  • Changshu Road Station - 14 min walk
  • Jing'an Temple Station - 16 min walk
  • Hengshan Road Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Let's Noodle - ‬2 min walk
  • ‪上海花韵 - ‬8 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪Fennel Lounge - ‬8 min walk
  • ‪味千拉面 - ‬9 min walk

About this property

Hilton Shanghai City Center

When you stay at Hilton Shanghai City Center, you'll be a short five-minute drive from Jing'an Temple and People's Square. Guests can indulge in spa services and enjoy Italian cuisine at Osteria Twelve 16意大利餐厅, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool and a 24-hour fitness centre. The property is only a short walk to public transportation: Changshu Road Station is 14 minutes away.

Languages

Chinese (Mandarin), English, Japanese

At a glance

DONE

Hotel size

    • 381 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Please note that the executive lounge is closed until further notice.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • On-site self-parking (CNY 80 per stay)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • 24-hour room service

Working away

  • 7 meeting rooms
  • Conference space (4553 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2010
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • Spa services
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smooth flooring in public areas

Room amenities

Be entertained

  • 55-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Osteria Twelve 16意大利餐厅 – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle service is offered for an extra charge of CNY 800.00 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per day

Parking

  • Self-parking costs CNY 80 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Nikko Shanghai
Nikko
Hotel Nikko Shanghai
Hilton Shanghai City Center Hotel
Hilton Shanghai City Center Shanghai

Frequently asked questions

Does Hilton Shanghai City Center offer free cancellation for a full refund?

Yes, Hilton Shanghai City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Shanghai City Center?

Yes, there's an indoor pool.

Are pets allowed at Hilton Shanghai City Center?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilton Shanghai City Center?

Yes. Self-parking costs CNY 80 per stay.

Is an airport shuttle service offered by Hilton Shanghai City Center?

Yes, an airport shuttle is available. The charge is CNY 800.00 per vehicle one way.

What are the check-in and check-out times at Hilton Shanghai City Center?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Hilton Shanghai City Center and nearby?

Hilton Shanghai City Center has an indoor pool and a 24-hour fitness centre, as well as spa services.

Are there restaurants at or near Hilton Shanghai City Center?

Yes, Osteria Twelve 16意大利餐厅 offers Italian cuisine.

What's the area around Hilton Shanghai City Center like?

Hilton Shanghai City Center is in Jing'an, a short 17-minute walk from Jing'an Temple and 19 minutes' walk from West Nanjing Road.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hilton Shanghai City Center Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect service and location
Tzu Chin, 4-night trip

8/10 Very good

The hotel room is lovely and very comfortable bed. The only thing I want to highlight is the breakfast, food is limited choices and the service without smile.
Cui, 6-night trip

10/10 Exceptional

Great location and great service
Jose, 6-night trip

10/10 Exceptional

nice place for quick business trip

good location with quality breakfast, and good price. will come back again.
man kit, 3-night trip

10/10 Exceptional

Very good experience, will book for next time as well.
Sarah, 1-night trip

10/10 Exceptional

Appreciation to John Guest Services Manager

I stumbled on Hilton city hotel and decided to try it. My first impression was wowed by the Guest Eervices Manager John, he was extremely personable and went the extra mile to do check in and escorted me to the room. He also offered any assistance in case I need, this is excellent and I definitely recommend my colleagues and myself will return. Well done Hilton City Hotel and kudos to John!
Janelle, 4-night trip

10/10 Exceptional

Very comfortable, well located and helpful staff. The foyer could be improved and the door staff more efficient.
Mike, 5-night trip

10/10 Exceptional

Top notch hotel at a great price. I found my go too hotel in Shanghai.
jeff, 1-night trip

10/10 Exceptional

Beautiful Hotel. I recommend you good direct being Hitels.com have slashed their rewards program to nothing!!!
jeff, 4-night trip

8/10 Very good

Nice and clean place
xiaoming, 2-night trip

10/10 Exceptional

Close to French concession area
Liang, 3-night trip

8/10 Very good

Nice Hotel, great staff

I moved here from another hotel because Shanghai can be trying when you don’t have a nice place to go back to each night. The hotel was lovely. Clean and great staff. It could do with a few nicer add ons like - a spa/massage service and more than one beer in the fridge and only pringles as a food option in room. Location is good but can be a pain to get DiDi from. Genuinely nice hotel though. I would stay there again.
Andrew, 7-night trip

10/10 Exceptional

Everything was within expectation only the heater was too hot and we were unable to sleep well as the result
Ching Hui, 3-night trip

4/10 Fair

We arrived in the Hotel at 3pm from the airport. The room wasn’t ready and the reception told me that they are not sure if the room will be ready even an hour later. We had another schedule so we had to clean up at the public restroom and leave the hotel to go our next appointment. Didn’t get any official apologies or a sorry note or anything. They don’t have anything to say about this situation except the room is not ready and they are not sure when the room will be ready.
Jiyoung, 1-night trip

4/10 Fair

My wife got sick the first night of our stay in the hotel. I asked a doctor to the front desk person. He told me that the hotel did not have that service, and even worse, he did not have the name and telephone of a doctor. However, he suggested that I take her to a hospital. He gave me name and address but did not mention that there is a special and private section of the Huashan Hospital for international patients. The public section for local people was crowded, with no English-spoken people, and slow attention would not be appropriate. It was necessary to hospitalize her in the international unit. The medical and hospital attention was very convenient. A HILTON hotel must always have convenient medical information to support guests in critical hours like this.
MANUEL J MENDOZA, 5-night trip

10/10 Exceptional

Chiayeh, 2-night trip

10/10 Exceptional

CHEN, 1-night trip

6/10 Good

matteo, 3-night trip

10/10 Exceptional

HUICHEN, 1-night trip

10/10 Exceptional

Huey Kuan, 6-night trip

10/10 Exceptional

Daniel, 4-night trip

6/10 Good

caroline, 3-night trip

10/10 Exceptional

満足

全般的には満足しているが、夜中の隣の会話の声(声が大きすぎるが)が筒抜けであったのと､たまたま私のチェックイン担当がのろかった(私のチェックインの間に別のフロントスタッフは2人済ませていた)ぐらいで部屋の設備､快適さ、ジムや朝食レストランは文句なし。
2-night trip

10/10 Exceptional

Hock Leong, 7-night trip

10/10 Exceptional

Sarah, 2-night trip