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Hotel Santuario Machu Picchu

3.0 star property
Hotel with restaurant, near Aguas Calientes Hot Springs

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Photo gallery for Hotel Santuario Machu Picchu

Snack bar
Triple Room
Interior entrance
Exterior
Interior entrance
In the heart of Aguas Calientes, Hotel Santuario Machu Picchu offers a warm welcome with dry cleaning services and a restaurant. Stay connected with in-room WiFi, enjoy luggage storage and browse through free newspapers. With tour assistance available 24/7 at the front desk.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Daily housekeeping
  • Restaurants
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Dry cleaning/laundry service
  • Hairdryer

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Habitacion Twin

Habitacion Twin

Habitacion Twin

Highlights

Balcony
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Balcony
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Balcony
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Comfort Triple Room

Santuario Machupicchu

  • Free breakfast
  • Free WiFi
  • Restaurant
  • Bar
8.6 out of 10, Excellent, 92 reviews
The price is NZ$223
30 May - 31 May
Santuario Machupicchu
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About the area

Map
Av Hermanos Ayar No. 105, Machu Picchu, 8681

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Aguas Calientes Hot Springs - 13 min walk - 1.2 km
  • Manuel Chavez Ballon Site Museum - 4 min drive - 1.9 km
  • Temple of the Condor - 10 min drive - 2.7 km
  • Temple of the Sun - 10 min drive - 2.7 km

Getting around

  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 47.4 miles/76.3 km
  • Machu Picchu Station - 6 min walk

Restaurants

  • ‪Toto's House Restaurante - ‬3 min walk
  • ‪Restaurant Fortaleza - ‬3 min walk
  • ‪Munaycha - ‬3 min walk
  • ‪Mesa 7 Restaurant Mapi - ‬5 min walk
  • ‪Apu Salkantay - ‬7 min walk

About this property

Hotel Santuario Machu Picchu

Hotel Santuario Machu Picchu offers a great location, putting you within a 15-minute walk of Aguas Calientes Hot Springs.

Languages

English

At a glance

DONE

Hotel size

    • 38 rooms
DONE

Arriving/Leaving

    • Check-in start time: 10 AM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 9 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20564042103

Also known as

Hotel Santuario
Santuario Machu Picchu
Santuario Machu Picchu
Hotel Santuario Machu Picchu Hotel
Hotel Santuario Machu Picchu Machu Picchu
Hotel Santuario Machu Picchu Hotel Machu Picchu

Frequently asked questions

Does Hotel Santuario Machu Picchu offer free cancellation for a full refund?

Yes, Hotel Santuario Machu Picchu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santuario Machu Picchu?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Santuario Machu Picchu?

Sorry, there's no on-site parking at Hotel Santuario Machu Picchu.

What are the check-in and check-out times at Hotel Santuario Machu Picchu?

Check-in start time: 10 AM; check-in end time: midnight. Check-out time is 9 AM.

Are there restaurants at or near Hotel Santuario Machu Picchu?

Yes, there's an on-site restaurant.

Does Hotel Santuario Machu Picchu have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Santuario Machu Picchu like?

Hotel Santuario Machu Picchu is a short 6-minute walk from Machu Picchu Station and 13 minutes' walk from Aguas Calientes Hot Springs.

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Hotel Santuario Machu Picchu Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Very good

Good
Kendi, 3-night trip

10/10 Exceptional

Good

10/10 Exceptional

I liked that the breakfast buffet had alot of different food options such as eggs, sausage, sliced ham, pineapple, papaya, watermelon, avocado, brocolli, croissant, seasame bread, ect. I also liked that the view from my room was amazing. I could see the river and the mountain from my room. The hotel staff was very friendly and polite. They got us in contact with our tour guide for Machu Picchu (Eddy) who did a great job. There is an elevator at this hotel. The hot water in the shower worked fine. The sheets on the bed kept me warm during the chilly night. The wifi worked excellent. Something I didn't like about the hotel is that there isn't a fridge or microwave in the room.
Michael, 2-night trip

2/10 Poor

Owner is a thief!!!

Don't go here!!! The owner is a thief. I booked a room here and when I showed up, the owner answered the door and told me he was closed. I showed up well within their posted check-in time. Then he has the audacity to say that I don't "qualify" for a refund!!! It's a good thing I was able to find a hostel nearby or I would have spent this night out on the street!
Patrick, 1-night trip

10/10 Exceptional

Anael, 2-night trip

10/10 Exceptional

Ein schönes Hotel, sauber, hervorragende Lage, Zimmer groß, gut eingerichtet, man hat alles, was man braucht, sauber! Sehr nettes, zuvorkommendes Personal. Auf jeden Fall empfehlenswertes Hotel!!

10/10 Exceptional

Tudo okay. O pessoal da propriedade são muito atenciosos. Excelente!
Felix, 1-night trip

8/10 Very good

Erika, 1-night trip

10/10 Exceptional

Very accommodating staff. Good breakfast. ELEVATOR! Hot shower. One of the staff took my luggage three blocks to the train station for me. I would stay there again.
Elizabeth, 1-night trip

10/10 Exceptional

Hotel com boa estrutura

Não tem custo beneficio bom na cidade, mas pelo menos aqui é um hotel com ótima estrutura , sem luxo mas com toda comodidade necessária para passar de 1 a 3 noites. Peça quarto da frente, a vista é bem bonita para o Rio e as montanhas. Super recomendo!
1-night trip

8/10 Very good

Muy bueno en precio y calidad

El hotel, sin pretensiones, es una excelente opción para quienes van de paso a Machu Picchu. Buenas camas, buena ubicación y personal impecable.
Patricia Mónica, 1-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

Good services, all staff are friendly and cheerful, most importantly they are helpful through their hearts. Location is a bit (a few hundreds meters) far from center, very convenient but keep tranquility.
2-night trip

10/10 Exceptional

2-night trip

4/10 Fair

I had to book another day due to rail strike and booked wrong week by accident. I stayed the week before but they wouldn't refund the incorrect booking.
John, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

I loved the sound of the stream off our balcony with its view.
Michael, 2-night trip

10/10 Exceptional

Muy recomendable Hotel Santuario en MachuPicchu

Decidimos quedarnos 2 noches en MachuPicchu pueblo ya que habíamos decidido no sólo visitar las ruinas de MachuPicchu sino también subir al WaynaPicchu, y no queríamos andar a las corridas. El hotel Santuario nos agradó mucho, muy cómoda la habitación y muy buena la atención de todo el personal. Y a solo 3 minutos de la estación de ferrocarril. Muy recomendable!!!
Jaime, 2-night trip

10/10 Exceptional

La limpieza muy buena pero solo el desayuno que es limitado
1-night trip

10/10 Exceptional

I was fortunate to have a room with a balcony overlooking the Urubamba River. The sound of the rushing river flowing past the hotel brought a sense of tranquility that I wasn't expecting when I booked the hotel. It is within a 2 minute walk to the town center. My room was clean and the shower had hot water.
Patrick, 4-night trip

6/10 Good

Marco Pollo, 1-night trip

10/10 Exceptional

Machu Picchu stay.

Very friendly staff. Could not be any closer to the bus to Machu Pichu. Clean comfortable room and very good breakfast.
candido, 2-night trip

8/10 Very good

Not a bad place to home base from

Smelly bathroom and subpar breakfast, but very friendly and accommodating staff. All other aspect were good, and view & location were amazing.
JEFF, 3-night trip

8/10 Very good

Location to trail was perfect with beatiful mystical river views.
1-night trip

8/10 Very good

Christian, 1-night trip