In the heart of New York, DoubleTree by Hilton New York Times Square West offers a haven for travelers. Savor American cuisine at Tranzit, grab a coffee at the coffee shop, or enjoy in-room WiFi and unwind on the rooftop terrace. Helpful staff and an unbeatable location have left previous guests feeling delighted.
John F. Kennedy International Airport (JFK) - 56 min drive
Penn Station - 12 min walk
New York W 32nd St. Station - 15 min walk
Grand Central - 42 St. Station - 16 min walk
42 St. - Port Authority Bus Terminal Station - 3 min walk
Times Sq. - 42 St. Station - 7 min walk
34 St. - Penn Station - 7 min walk
Restaurants
Frames Bowling Lounge - 1 min walk
Blue Ruin - 1 min walk
Tranzit - 1 min walk
Capizzi - 1 min walk
2 Bros Pizza - 1 min walk
About this property
DoubleTree by Hilton New York Times Square West
DoubleTree by Hilton New York Times Square West features a rooftop terrace and puts you within a 10-minute walk of Times Square and Broadway. Guests can visit the fitness centre for a workout or grab a bite to eat at Tranzit, which serves American cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: 42 St. - Port Authority Bus Terminal Station is 3 minutes and Times Sq. - 42 St. Station is 7 minutes.
At a glance
DONE
Hotel size
612 rooms
Arranged over 34 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Pets
Pets allowed (dogs and cats only, 1 total, up to 11 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
WiFi and wired internet access in public areas*
WiFi and wired internet access in rooms*
LOCAL_PARKING
Parking
On-site self-parking (USD 70 per day)
On-site valet parking (USD 90 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–11 AM
Restaurant
Bar/lounge
Coffee shop
Room service
Snack bar/deli
Travelling with children
Local/corner shop
Working away
2 meeting rooms
Computer station
Conference space (900 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 2017
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Fitness centre
Banquet hall
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
40-inch LCD TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Alarm clock
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
WiFi and wired internet for a surcharge
Phone
More
Housekeeping (on request)
In-room safe (laptop compatible)
LED light bulbs
Recycling
Special features
Dining
Tranzit – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
High Bar-UNDER RENOVATION – On-site rooftop bar. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per night
Optional extras
WiFi is available in guest rooms for USD 9.95 per day (rates may vary)
WiFi is available in public areas for USD 9.95 per day (rates may vary)
Wired internet access is available in guestrooms for USD 14.95 per night (rates may vary)
Wired internet access is available in public areas for USD 9.95 per day (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 25.99 to 30.00 per person
Early check-in can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Parking
Self-parking costs USD 70 per day
Valet parking costs USD 90 per day
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York
Frequently asked questions
Does DoubleTree by Hilton New York Times Square West offer free cancellation for a full refund?
Yes, DoubleTree by Hilton New York Times Square West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton New York Times Square West?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at DoubleTree by Hilton New York Times Square West?
Yes. Self-parking costs USD 70 per day. Valet parking costs USD 90 per day.
What are the check-in and check-out times at DoubleTree by Hilton New York Times Square West?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at DoubleTree by Hilton New York Times Square West?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at DoubleTree by Hilton New York Times Square West and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near DoubleTree by Hilton New York Times Square West?
Yes, Tranzit offers American cuisine.
What's the area around DoubleTree by Hilton New York Times Square West like?
DoubleTree by Hilton New York Times Square West is in Manhattan, a short 3-minute walk from 42 St. - Port Authority Bus Terminal Station and 7 minutes' walk from Times Square. Travellers say that the hotel is in a great location.
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Reviews
DoubleTree by Hilton New York Times Square West Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.2
Amenities
8.0
Staff & service
7.4
Eco-friendliness
7.2
Property conditions & facilities
Popular mentions
Room
Service staff
Elevator
Location
Lobby
Bathroom
Bed
Shower
View
Restaurant
Reviews
10/10 Exceptional
20 September 2025
Amazing stay
We had an amazing stay with you. Thank you for making my husband’s birthday special also. Staff were professional, friendly and respectful. We will definitely recommend to friends
George
George, 4-night trip
6/10 Good
21 September 2025
Hotel needs desperately updated! Staff were very nice
Paula
Paula, 2-night trip
8/10 Very good
9 September 2025
Nice stay
Nice stay . No complaints other than the carpet i our room was very worn and needs replacing. The staff was fantastic, very friendly and helpful.
Nancy
Nancy, 2-night trip
10/10 Exceptional
27 August 2025
Everything was clean and perfect for our kids first trip to NYC!
Salinna
Salinna, 1-night trip
10/10 Exceptional
8 August 2025
Clean room and bathroom in a great location!
Verified traveller
3-night trip
8/10 Very good
3 September 2025
2 nights staycation
The front desk were professional and friendly. The room was clean and comfortable. The wait for the elevators was long though. We did enjoy our 2 night stay.
Verified traveller
2-night trip
8/10 Very good
22 June 2025
Perfect location, clean rooms but very warm.
Karin
Karin, 4-night trip
10/10 Exceptional
10 September 2025
Welcome to New York!
- Clean
- Accommodating staff
- Respectful staff
- Efficient staff
The bar could be improved, as the limited menu and breakfast options were disappointing. However, overall, we had an excellent time. The establishment was safe and conveniently located near numerous tourist attractions.
Evelyn
Evelyn, 2-night trip
8/10 Very good
15 August 2025
Beautiful hotel, the staff was friendly and attentive. Bed was comfy the only downside was the room was small and there was no fridge in the room.
Verified traveller
1-night trip
8/10 Very good
28 July 2025
Very good stay! Love the location.. great customer service.. just smaller than what I thought
Latanya
Latanya, 1-night trip
10/10 Exceptional
29 June 2025
Loved the hotel
Altamish
Altamish, 2-night trip
10/10 Exceptional
13 September 2025
Our room was nice and very clean and comfortable. Carlos, the bellman, was awesome! He helped us navigate the city and subway system. There is breakfast in the hotel restaurant which was good and had some good options. You can pay for coffee to go and get free refills until a certain time. They only have valet parking but our vehicle was taken care of :)
Michael
Michael, 3-night trip
10/10 Exceptional
14 July 2025
Doubletree hotel (40th&8th)
Great stay! Staff is excellent and very knowledgeable!!!
Verified traveller
3-night trip
6/10 Good
18 September 2025
Ok 3 star not 4
When you think of Hilton and 4 star in the UK or Europe it's exactly that. This hotel I would say for the brand name is sub par - maybe 3 star tops. The rooms are clean and comfortable but small. It's not a bad hotel, just not what you expect for a Hilton
Sachin
Sachin, 11-night trip
10/10 Exceptional
4 September 2025
Good hotel to stay in Manhatton
We had a lovely stay but it is not the same when I stayed with you in 2017, you had soft seats outside and you also had a water dispenser in the reception area. I was disappointed that these two things were missing but overall a nice hotel, your rooftop bar is so relaxing and lovely watching the sunset, I would recommend this hotel, staff very helpful.
josephine
josephine, 6-night trip
10/10 Exceptional
26 June 2025
Good location, extraordinary guest attention and the cleaning of each area.
Felix
Felix, 3-night trip
10/10 Exceptional
21 September 2025
Beds were comfy
I’m taking away a star because my room was to be ready for a 3pm check in. When I arrived shortly after 5pm - I was told they needed 20 mins to clean a room. Other than that, the lobby was like the subway.
My room was clean but there was zero conditioner in the container. The bed was comfortable. I liked the location and it was fairly quiet.
Cindy
Cindy, 1-night trip
6/10 Good
15 September 2025
New York
The mattress on the bed wasn’t comfortable
riva
riva, 2-night trip
2/10 Poor
24 September 2025
Pillows smelled bad. Front desk workers rude.
Joseph
Joseph, 1-night trip
10/10 Exceptional
21 June 2025
Great unbeatable location, spacious, amenities at hotel and rooms very confortable, great quality of products inside the rooms, and great customer service.
Itzi
Itzi, 3-night trip
10/10 Exceptional
22 June 2025
The hotel is very clean and the staff there is nice respectful and understanding . Would book again .
Brianna
Brianna, 3-night trip
10/10 Exceptional
20 July 2025
Easy walk to time square
This was a good location for the price, it was close to time square but not right in time square. The room was clean and hotel was nice
leah
leah, 2-night trip
10/10 Exceptional
23 June 2025
Loved everything about the stay . Very clean and comfortable environment. The staff were lovely
Ebony
Ebony, 1-night trip
10/10 Exceptional
28 June 2025
No complaints!
Loved staying at the double tree. The staff was friendly and considerate, rooms were clean and modern and it was a great location.
Ebony
Ebony, 4-night trip
2/10 Poor
18 September 2025
Won’t Be Back
Elevators are horrible, lobby feels dirty. Furniture in rooms is beat up and worn. Carpet throughout is stained and or bleached. Area around the hotel is filthy and you have to step over homeless while walking from Times Square. Hard pass on the hotel, especially with rates closer to $400 a night.