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Sowell Collection Hotel du Roi & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sowell Collection Hotel du Roi & Spa

Sports facility
Sports facility
Indoor pool
Terrace/patio
Sports facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Bar/lounge
  • Room service
  • Massage/treatment rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Coffee/tea maker

Room options

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28 Nov - 29 Nov
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About the area

Map
2 Rue Des Calquieres, Carcassonne, OCC, 11000

What's nearby

  • Historic Fortified City of Carcassonne - 8 min walk - 0.7 km
  • Theatre Jean Deschamps - 9 min walk - 0.8 km
  • Narbonnaise Gate - 12 min walk - 1.0 km
  • Château Comtal - 12 min walk - 1.0 km
  • Le Musée de la Torture de Carcassone - 16 min walk - 1.4 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 23 min drive
  • Castres (DCM-Mazamet) - 69 min drive
  • Blagnac Airport (TLS) - 72 min drive
  • Couffoulens Station - 12 min drive
  • Carcassonne Station - 13 min walk
  • Verzeille Station - 17 min drive

Restaurants

  • ‪Brasserie A 4 temps - ‬6 min walk
  • ‪La Taverne Moderne - ‬6 min walk
  • ‪Le Vintage - ‬5 min walk
  • ‪Brasserie des Platanes - ‬5 min walk
  • ‪Bloc G - ‬4 min walk

About this property

Sowell Collection Hotel du Roi & Spa

Timezone: Europe/Paris Set in Carcassonne, on the bank of the Aude River, DoubleTree by Hilton Carcassonne has a fitness centre. Boasting a 24-hour front desk, this property also provides guests with a terrace and is 50 metres from the Vieux Pont Bridge. At the hotel, rooms are equipped with a wardrobe, a flat-screen TV and a private bathroom. Each room is equipped with a coffee machine, while some have a balcony. A buffet breakfast is served daily at the property. Guests can enjoy a drink in the hotel's garden which has views of the city. Carcassonne Town Hall is 400 metres from DoubleTree by Hilton Carcassonne. Carcassonne Airport is 4 km from the property.

Languages

Arabic, English, French, Spanish

At a glance

Hotel size

  • 88 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (up to 34 kg per pet)*
  • Service animals welcome

Internet

  • Free WiFi in rooms

Parking

  • Off-site parking nearby (EUR 7 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in reception
  • Multilingual staff

Facilities

  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Lockers available

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bath only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 12 for children

Children & extra beds

  • Cots/infant beds are available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Parking is available nearby and costs EUR 7 per day

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Guests under 18 years old are not allowed in the spa

Policies

This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

DoubleTree Hilton Carcassonne France Hotel
DoubleTree Hilton France Hotel
DoubleTree Hilton Carcassonne France
DoubleTree Hilton France
DoubleTree by Hilton Carcassonne France

Frequently asked questions

Is there a pool at Sowell Collection Hotel du Roi & Spa?
Yes, there's an indoor pool. Guests have 24-hour pool access.
Are pets allowed at Sowell Collection Hotel du Roi & Spa?
Yes, pets are welcome, with a maximum weight of 34 kg per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Sowell Collection Hotel du Roi & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Sowell Collection Hotel du Roi & Spa and nearby?
Sowell Collection Hotel du Roi & Spa has a spa and an indoor pool, as well as a fitness centre and a garden.
Does Sowell Collection Hotel du Roi & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sowell Collection Hotel du Roi & Spa like?
Sowell Collection Hotel du Roi & Spa is in the heart of Carcassonne, a short 3-minute walk from Pont-Neuf de Carcassonne and 8 minutes' walk from Place Carnot.

Sowell Collection Hotel du Roi & Spa Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Spacious bathroom, comfortable bed. Lovely view of the castle, good breakfast. The only thing was floor lamp didn’t work, we mentioned it at the reception but never been fixed while we stayed 4 nights. Otherwise all good!
Akiko, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Super location, lovely hotel with an amazing view from the balcony.
SOPHIE, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely, clean hotel that was conveniently located for visiting La Cite as well as nearby restaurants. Parking was convenient and the staff was very helpful. The rooms were very comfortable, including the bed.
Sandra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing junior suite .. with dark blinds .. and very quite and still close to everything.
Amit, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Radomir, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We have just come back from a 5 days stay at this hotel and we could not have booked a better hotel. It's location is excellent, with beautiful views over the river and old city and only a 5 to 10 mins walk into the centre of Carcassonne. The rooms were not overly large, however I liked the fact the bathroom and WC were separate. The rooms were well equipped with all tea and coffee making facilities, iron and ironing board and hair dryer. Immaculately laid out with lovely thick dressing gowns for the colder evenings. The staff were lovely and could not have been anymore welcoming, with nothing being too much trouble. The breakfast is self service and catered for all tastes, with both continental and cooked on offer. I cannot recommend this hotel enough. We had the perfect stay.
4-night family trip
Verified Expedia guest review

4/10 Fair

3 nights in Carcassonne
The property is new, good location, walking distance from the walled city. Overall good quality for the price however do not expect 5 star service or amenities. This is a good quality 4 start level hotel. The only major issue we had was with the delivery of hot water through the shower. Really slow to switch from cold to hot. Once it is hot, it does not last long and water flow is poor. Also we kept hearing some noises from the toilette pipes above out room, really loud noises from the use of the bathroom above out room. Overall the staff is really nice, professional and doing a great job with great management.
Jean christophe, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was initially unsure if the location was the best but as it transpired, it was spot on for both the old & new towns.
2-night trip
Verified Expedia guest review

10/10 Exceptional

I strongly recommend your stay here
Everything was perfect , just the breakfast didn’t came in to my room in time I had to call them twice in the morning again. But the place is beautiful with an amazing view , the confort is here and service very polite.
Lucile, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great views of the Citadel
Ideal location with great views of the Citadel. 2 minute walk across the bridge into the old town. Lovely garden and complimentary water and Coca Cola in room
1-night trip
Verified Hotels.com guest review

6/10 Good

The property is in a great position. We were there for 10 days and our room did not have adequate wardrobe space. I was also told that tea and coffee making materials were not renewed in the room. Staff levels at breakfast did not seem adequate. Often running out of cups and tables very slow to clear. It is not a 5 star hotel in my opinion.
10-night romance trip
Verified Expedia guest review

8/10 Very good

Joan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Rooms were nice with view toward old city. Wifi was terrible and dropped off every few minutes. Very frustrating.
1-night family trip
Verified Expedia guest review

8/10 Very good

Janet, 1-night trip
Verified Hotels.com guest review

6/10 Good

Alan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

-
Very nice room, although the bath had hairs and dust inside. The rest of the room was clean, and the service was perfect.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

The situation of the hotel was excellent we enjoyed our stay very much, it was a special treat for us to each other. The only dislike I had was that toiletries were not replaced on our second day neither were tea,coffee or milk in the tea tray. Staff were excellent and helpful.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Once found, the property was very well located. The hotel is very difficult to find. There was no signage to guide you to the hotel in a maze of small, one way streets. Staff could have been a bit more helpful in there guidance of how to get around. The hotel is a very nice facility.
1-night trip with friends
Verified Expedia guest review

4/10 Fair

The location is fabulous with great views. Sadly this is the only 5 star aspect of this hotel. We had several problems, one a major safety issue which meant we had to occupy 4 different rooms in a 7 night stay. All of the issues really came down to poor overall management leading to poor customer service. Both Expedia and Hilton head office we very helpful to us but the staff were not really bothered.
7-night romance trip
Verified Expedia guest review

8/10 Very good

Good value
good service, though I only stayed one day
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very professional staff and excellent location to visit the castle
1-night family trip
Verified Expedia guest review

10/10 Exceptional

I took my two boys to have Warm milk at the bar. We weren’t even charged for it! Love that service. Also the cookies were a plenty for them as well!
1-night family trip
Verified Expedia guest review