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citizenM Shanghai Hongqiao

4.0 star property
Shanghai hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for citizenM Shanghai Hongqiao

Interior
Fitness facility
Premium bedding, in-room safe, desk, laptop workspace
Meeting facility
Television
Located in Hongqiao, citizenM Shanghai Hongqiao offers a vibrant stay with vegetarian cuisine at canteenM, a 24-hour business center, and free in-room WiFi. Unwind with a coffee or cocktail from the coffee shop/cafe or bar while enjoying the overall condition of this modern hotel.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • 24-hour business centre
  • 8 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

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About the area

Map
3999-6, Hongxin Road, Minhang District, Hongqiao, Shanghai, Shanghai, 201103

What's nearby

  • Shanghai Zoo - 3 min drive - 4.0 km
  • Qibao Old Street - 4 min drive - 4.1 km
  • Hongqiao Int'l Pearl City - 5 min drive - 4.7 km
  • National Exhibition and Convention Center - 9 min drive - 10.4 km
  • Jing'an Temple - 12 min drive - 11.7 km

Getting around

  • Hongqiao International Airport (SHA) - 13 min drive
  • Pudong International Airport (PVG) - 51 min drive
  • Shanghai South Railway Station - 10 min drive
  • Nanxiang North Railway Station - 17 min drive
  • Shanghai Hongqiao Railway Station - 18 min drive
  • Longbai Xincun Station - 18 min walk
  • Xingzhong Road Station - 18 min walk
  • Ziteng Road Station - 20 min walk

Restaurants

  • ‪Lanzhou Ramen - ‬7 min walk
  • ‪嘉义喷水火鸡肉饭 - ‬5 min walk
  • ‪Nespresso Boutique 奈斯派索咖啡精品店 - ‬9 min walk
  • ‪서래갈매기 - ‬8 min walk
  • ‪锦绣江山 - ‬7 min walk

About this property

citizenM Shanghai Hongqiao

When you stay at citizenM Shanghai Hongqiao, you'll be within a 15-minute drive of National Exhibition and Convention Center and Jing'an Temple. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, People's Square and Xintiandi Style Shopping Centre are within a short drive. Fellow travellers like the overall property condition.

At a glance

DONE

Hotel size

    • 303 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre

Accessibility

  • Lift
  • Wheelchair-accessible

Room amenities

Be entertained

  • IPad
  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

CanteenM – This bar specialises in vegetarian cuisine and only serves breakfast. Open 24 hours.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately CNY 60 per person
  • Late checkout can be arranged for an extra charge of CNY 215 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

citizenM Shanghai Hongqiao Hotel
citizenM Shanghai Hongqiao
citizenM Shanghai Hongqiao Hotel
citizenM Shanghai Hongqiao Shanghai
citizenM Shanghai Hongqiao Hotel Shanghai

Frequently asked questions

Are pets allowed at citizenM Shanghai Hongqiao?

Sorry, pets aren't allowed.

What are the check-in and check-out times at citizenM Shanghai Hongqiao?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of CNY 215 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at citizenM Shanghai Hongqiao and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near citizenM Shanghai Hongqiao?

Yes, canteenM offers vegetarian cuisine.

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Reviews

citizenM Shanghai Hongqiao Reviews

9.0

Wonderful

9.6

Cleanliness

8.4

Location

9.4

Staff & service

9.2

Property conditions & facilities

Reviews

10/10 Exceptional

가성비좋습니다.
KIDONG, 2-night trip

8/10 Very good

It’s ok. Nothing to rite home about.

The property is one of the new “Self check in” environments. The lobby is nice. The cafe area is actually pretty nice. The rooms are sparse. There is no kettle to boil water which is a BIG PROBLEM in China. You don’t even JOKE about drinking Unboiled water there. The bed is a king sized bed, but it’s wedged in the room, and up against the window. If you had two people one would have to crawl across the bed to their side, and then they would be sleeping against the window. No bath tub. Just a shower and toilet. The sink is tiny. The food is a different story. It’s dreadful. Everything on the menu is microwave crap slapped on a plate. The breakfast is awful as well. About the only thing worth eating was the cold cereal.
Leif, 2-night trip

6/10 Good

위치만 빼고 만족~

호텔 위치 찾기 너무 어려워요 현지인들도 잘 모르는 곳에 숨어있어요
Junhyung, 2-night trip

8/10 Very good

他の方の評価にあるようにGoogleマップではホテルの位置が誤っていて現地で迷いましたが、Mixcモール、上海地鉄博物館の南側にあるということで何とか見つけられました。トリップアドバイザーでは正しい位置が分かります。 チェックイン、チェックアウトの時のスタッフの案内、朝食ビュッフェはしっかりしていて満足できました。 部屋はキングサイズベッドは想像以上に大きく大人２人が余裕です。設備はシャワートイレは広さが十分でしたが、室内照明がかなり暗く明るく出来なかったところが気になりました。本が読めないくらい薄暗いので手持ちのLEDライトで補助しました。全体的には満足できました。
1-night trip

2/10 Poor

싼 호텔을 찾는다면 모르겠으나 문이 고장나고 물이 안나오는 경험을 할 수 있음
Jihan, 2-night trip

8/10 Very good

Clean hotel

The hotel is very clean
Yan, 3-night trip

8/10 Very good

Service is great.
1-night trip

10/10 Exceptional

최적의 호텔!

특이한 인테리어와 최첨단 체크인/아웃 시스템의 깔끔한 호텔이었습니다.
JINSEOK, 2-night trip

10/10 Exceptional

很前卫，值得一住再住、早点的内容可以加强
5-night trip

10/10 Exceptional

很棒的住宿體驗!!

環境很好,一樓公共區非常舒適 員工服務更是周到,每位人都笑咪咪的,會親切的與客人打招呼 有任何的問題,櫃台和房務阿姨也會隨時來幫忙解決
C hu-Chun, 7-night trip

10/10 Exceptional

兩天一夜的商務行程經歷過那麼多的飯店，這家的CP值爆表！
Kyle, 1-night trip

8/10 Very good

in general, everything is fine and location is good, but if they could add more western items in the buffet breakfast, it will be better, now the choices of the breakfast is not too many choice, but still acceptable. I like the lobby and common areas in the lobby floor, which is very modern design, nice area to relax or to chat with friends.
4-night trip

4/10 Fair

비추

카운터에서 셀프로 체크인 해야 하고, 밤에 찬 바람이 술술 창틀로 들어옴. 택시가 찾지 못하고, 주변에 편의점이나 어떠한 가게도 없음. 조식은 사람 수 대비 아주 조금이어서 진짜 먹을 음식이 없었음.
2-night trip

8/10 Very good

場所がエクスペディアの地図表示と違くて、たくさんさまよってようやくホテルに着いた。（私だけでしょうか！？） あまりにもわからなくてタクシー捕まえてホテルまで行ってくれと言っても住所を見せても場所がわからないらしく断られた。 夜に外出からタクシーで帰る際も違う場所に連れてかれそうになった。 ホテルは全体的にお洒落で綺麗な作りをしているが、どこからともなくほんのりと下水の匂いがした。 それ以外は完璧だと思います。 ちなみにホテルの場所はThe Mixcというショッピングモールの裏の駐車場を抜けたさらに奥でした。
3-night trip

10/10 Exceptional

部屋はやや狭いけど部屋もラウンジもきれいでかわいくて楽しいしこのままならコストパフォーマンスは良い。慣れないとタクシーも地下鉄からも到達しにくいのがたまにキズ。唯一、中国特有の空気の臭いが室内でしていたので敏感な人は苦手かも。空調は単に温度設定だけなので吸気システムか空気孔周りを考えるか、空気清浄機が使えたりすれば良いでしょう。
2-night trip

10/10 Exceptional

服務品質高於酒店品質

非常棒，時尚、低調、舒適。服務人員都很高情商
Yi Lun, 3-night trip

10/10 Exceptional

5泊しました。万象城ショッピングモールの裏手に位置しています。とても静かでリラックスできます。スタッフの方はとても親切で、朝食の時などもよくお世話をしてくれました。帰りの日の朝のタクシーもしっかり時間通りに呼んでくれて、とても助かりました。上海のゴミ処理の分別が開始された関係で、手洗い用の石鹸とシャンプー以外はないので、ボティソープや洗顔、歯ブラシなどは忘れないようにしましょう。 上海に行く際は、また泊まりたいと思っています。 浦東空港から2号線で南京東路まで、10号線で龙溪路から紫藤路に行く線に乗り換えて1時間半くらいでした。紫藤路駅を出るとモールと直結で、citizenMホテルと矢印が書いているのですが、エレベーターのところで消えてしまうので、少し迷いました。エレベーターで最上階に行き、スタバの横から外に出ていくと、どうにかたどり着きます。 場所が分かりずらい上に、エクスペディアのサイトで示されていた場所と、百度地図で示す場所が全く違ったので、ここはしっかり直して頂きたいです。 地理以外は大満足です。
M, 5-night trip

8/10 Very good

環保概念的旅店

很有設計感且有環保概念的旅店（房間內的一次用品跟櫃台索取）房間內開關都是I pad搞定 cheek in/check out都是自助，不過有人協助 早餐不多，但夠吃了， 所以的服務人員都很親切，會熱情主動招呼 百貨商場在旅店後方走路約5分鐘到萬象城，算是幽靜的旅店吧，旅店周圍完全沒有商店走路需要5分鐘到商場，可惜沒有建身房，地鐵走路約10分鐘
Tsui Fen, 3-night trip

10/10 Exceptional

アメニティが少ないこと、シャンプーとボディソープのボトルが同じで、どっちがどっちか分からなかった事を除けば素敵なホテルです。
2-night trip

10/10 Exceptional

Freezer room

Kindly do give the guest the choice of switching the air con off or on . It was freezing the first night and even after setting the temperature to 25 - room was super cold. Had no choice except to ask your engineers to come and literally shut off completely from the main electric supply unit . I believe there should be given a choice to the guest if they want air con to be on or off when they feel . Rest all was excellent .
Rajinder a, 2-night trip

10/10 Exceptional

It is a very new hotel hidden inside a shopping mall. It took me more than half an hour to find the place, and the taxi driver was not helpful at all. It is spotless, the staff are very friendly, and the breakfast coffee is great.
Tao, 1-night trip

10/10 Exceptional

入大堂感覺很好 明亮有設計感。 職員有善願意幫忙。床特別大很舒服。房間隔音很好。大玻璃早上境色很好。智能控制燈光 很有趣和方便 不用再下床。我們沒有坐地鐵 旅程都是點對點call車。地點和交通未能評分。但其它所有都是滿分。有機會會再入住
SZE SHUN SUSAN, 4-night trip

10/10 Exceptional

새호텔 깨끗 친절
1-night trip

8/10 Very good

좋습니다.

정말 깨끗하고 만족스런 서비스 입니다. 단, 지하철에서 찾아 가기가 조금 불편하네요.
CHANGHEE, 2-night trip

8/10 Very good

Well designed hotel catered to a hip audience. Lobby has lots of cool spaces suited for meetings and working. The rooms are no frills but well designed, though I would argue that in China, a hot water kettle (or shared hot water dispenser in the corridor) is a must. We picked this hotel mainly because it is situated near to the Shanghai National Exhibition and Convention Centre, and it was clear we were not the only guests who picked the hotel for this reason. However, there were real troubles getting taxis to come to the hotel during the morning peak hour period. Reception staff had to rely on multiple car booking apps with no guarantees of getting guests a ride - feels like the hotel should invest in a shuttle service or at least have an arrangement with a private car service company for the morning peak hour period.
3-night trip