Karlovo Hotel Accommodation

"This was very disappointing. The hotel is big, but we had coincidentally booked it when others were coming. The hotel staff was rude. At first telling us we can park out front to get our bags in the room, instead after about 30 seconds while doing just that another staff member said that we cannot - since a bus with Israeli guests was arriving - this was a yearly reoccurrence according to another member. I was also appalled by the lack of proper cleaning. Bath tubs were all green in some areas, a lot of the hotel was empty and everything was far. The area nearby is better since there was a park but, overall this stay was a complete disappointment- if it weren't for the people water - this would've been a huge waste of money. Overall 2/10 stars would be the max I would give this... Avoid"

"Excellent."

"The ensuite room was clean and cosy with a lovely view of the garden. Breakfast was delicious and healthy, made fresh each day. When we requested dinner, this was also delicious and at a good price.The location was close some lovely towns and only 2.5hrs from Sofia. Wifi had good connectivity. The hosts were very friendly, had lots of suggestions for places to see and where to eat. They catered to us perfectly. Looking forward to coming again. "

"Older hotel, but well maintained. Excellent sites nearby and a good breakfast. "

"Magical location, really romantic and serene. We stayed at the castle which was a great and unique experience. We had a little issue with the toilet seat and the room was a bit small but I guess this was part of the charm of the place. Staff were really nice and friendly especially the somellier, yet some of them were very young and clearly needed some additional training. However, breakfast was nice and wine and rakish were divine. Place has so much charm and is really really unique."