Steinsfeld Hotel Accommodation

"Location was perfect. Room included balcony with a nice view of the garden and city. The breakfast was an additional charge but was delicious and had various options. The driving there was a bit complicated since google Maps wasn’t updated on streets with construction. However, once we found the hotel, the staff were super helpful in letting us park in front of hotel to unload our luggage and check in and provided us instructions on how to get to the parking outside the city walls. We paid around €7 for 24 hr parking outside the city walls with a mostly flat 10min walk back to the hotel. Luggage storage was available after check out. Overall, great stay! "

"Great people! I don’t know whatever to say; polite, very accommodating and dedicated to providing excellent customer service! The hotel is conveniently located inside the walls of medieval Rothenburg! "

"The staff was absolutely amazing! The rooms are spacious and great location to walk to town."

"Staying at the Hotel Herrnschloesschen was one of the best experiences we had while traveling in Europe. The room was amazing. Quiet (overlooking the gardens) with an amazing staff. Welcome drinks upon arrival and an amzing breakfast the next day. "

"Great hotel, great location. "

"X"

"Breakfast is amazing. Staffs are very nice. "

"There are many reasons why this hotel was excellent for our family. The hotel is clean, overall the breakfast is great and the staff is friendly and helpful. I had a situation with my reservation that required some care and Lisa from the front desk went above and beyond to help me and my family. I cannot say enough good things about her and her kindness towards my family. It is employees like here that make all the difference in the world for a guest. She was compassionate and went above and beyond the call of duty to help me out. If there is anything you can do to recognize her excellent costumer service skills. Had it not been for her we would have likely not made it to Rothenburg and added extra days to our stay. The hotel staff was also very helpful when I requested an earlier check-in for my additional 2 days at the hotel. I told them that my husband had mobility issues and was feeling ill and that it would be very helpful if he could have access our new room earlier than normal. The young lady at the front desk called the maids and asked them if they could clean the room for us and it was done within an hour. That's what I call, excellent customer service. As it turns out, my husband wound up needing to go back to the hotel room to get the rest he needed. It made all the difference in the world for us for he was in a lot of pain that day. Breakfast was excellent but eggs were ok and wish restaurant food was at a lower price point."

"Everything was perfect. We stayed with our toddler and felt completely comfortable and at home. Truly magical. "