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Hyatt Ziva Cap Cana - All Inclusive

5.0 star property
Escape to an island paradise where lazy rivers meet tranquil massages. Enjoy gourmet cuisine at one of six restaurants or soak up some sun by one of four outdoor pools.

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Photo gallery for Hyatt Ziva Cap Cana - All Inclusive

4 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Aerial view
Outdoor wedding area
6 restaurants, breakfast, lunch, dinner served; Asian cuisine
Private beach, sun-loungers, beach umbrellas, beach towels
Located close to Juanillo Beach, Hyatt Ziva Cap Cana - All Inclusive offers a luxurious retreat with endless activities. Soak up the sun on the private beach, indulge in a massage at The Larimar Spa or enjoy water park access and cabanas by the pool. With multiple dining options, fitness classes and free in-room WiFi, this all-inclusive property is perfect for those seeking relaxation and adventure.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 6 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools and 2 hot tubs
  • Lazy river
  • Free water park
  • Free children's club
  • Free supervised childcare
  • 24-hour fitness centre
  • Sauna
  • Steam room

Feel at home (6)

  • Free cots/infant beds
  • Supervised childcare (free)
  • Children's club (free)
  • Playground on-site
  • Separate sitting area
  • Television
The current price is NZ$1,452
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Resort View Junior Suite King

Premium bedding, down duvets, pillow-top beds, minibar

Resort View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down duvets, pillow-top beds, minibar

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View Junior Suite Double

Premium bedding, down duvets, pillow-top beds, minibar

Resort View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 56 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Suite, 1 Bedroom (Swim Up, Master)

Premium bedding, down duvets, pillow-top beds, minibar

Club Suite, 1 Bedroom (Swim Up, Master)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite King

Premium bedding, down duvets, pillow-top beds, minibar

Ocean View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Double

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 56 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up King

Premium bedding, down duvets, pillow-top beds, minibar

Club Junior Suite Swim Up King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

Premium bedding, down duvets, pillow-top beds, minibar

Ocean View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 56.2 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up Double

Premium bedding, down duvets, pillow-top beds, minibar

Club Junior Suite Swim Up Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Ocean View Junior Suite Double

Premium bedding, down duvets, pillow-top beds, minibar

Club Ocean View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Ocean View Junior Suite King

Premium bedding, down duvets, pillow-top beds, minibar

Club Ocean View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up Double

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite Swim Up Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up King

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite Swim Up King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

View from room

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up) | Balcony

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom (Master)

Premium bedding, down duvets, pillow-top beds, minibar

Club Suite, 1 Bedroom (Master)

Highlights

Balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite King

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

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Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 1,002 reviews
The price is NZ$1,455
includes taxes & fees
14 Mar - 15 Mar
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive
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About the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000

What's nearby

  • Juanillo Beach - 14 min walk
  • Punta Espada Golf Course - 8 min drive
  • Indigenous Eyes Ecological Park - 9 min drive
  • Scape Park - 12 min drive
  • Punta Cana Beach - 13 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬8 min walk
  • ‪The Chinola - ‬1 min walk
  • ‪Punch Bar - ‬16 min walk
  • ‪Jwb Steakhouse - ‬3 min drive
  • ‪El Mercado - ‬6 min walk

About this property

Hyatt Ziva Cap Cana - All Inclusive

Placing you within a 15-minute walk of Juanillo Beach, Hyatt Ziva Cap Cana - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages and yoga. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and Ayurvedic treatments. Tempest Table, one of 6 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include a lazy river, a free kid's club and a poolside bar. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

All-inclusive room rates at Hyatt Ziva Cap Cana - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 375 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 6 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Lazy river
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop

What to do

  • On a private beach
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Shopping
  • Pool table
  • Bike rentals nearby
  • Ecotours nearby
  • Horse riding nearby

Working away

  • 16 meeting rooms
  • Conference space (14488 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 7 buildings/towers
  • Built in 2019
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • 4 outdoor pools
  • Free water park
  • Designer shops on-site
  • Arcade/games room
  • Full-service spa
  • Lazy river
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Dock
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Balcony or patio
  • Separate sitting area

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

The Larimar Spa has 14 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

Tempest Table – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Noodle & Thread – This theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
El Mercado – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Chinola – This beachfront restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Navigator Grill – This seafood restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Frequently asked questions

Does Hyatt Ziva Cap Cana - All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Ziva Cap Cana - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Ziva Cap Cana - All Inclusive?

Yes, there are 4 outdoor pools. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Hyatt Ziva Cap Cana - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Ziva Cap Cana - All Inclusive?

Yes, there's free self and valet parking. Electric car charging is available.

Is an airport shuttle service offered by Hyatt Ziva Cap Cana - All Inclusive?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hyatt Ziva Cap Cana - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is 11:00 AM.

What is there to do at Hyatt Ziva Cap Cana - All Inclusive and nearby?

Have fun with on-site activities such as volleyball and beach yoga. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Hyatt Ziva Cap Cana - All Inclusive also has 4 outdoor pools, a private beach and a 24-hour fitness centre, as well as a sauna, an arcade and a garden.

Are there restaurants at or near Hyatt Ziva Cap Cana - All Inclusive?

Yes, there are 6 on-site restaurants, featuring beachfront dining and Asian cuisine.

Does Hyatt Ziva Cap Cana - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hyatt Ziva Cap Cana - All Inclusive like?

Hyatt Ziva Cap Cana - All Inclusive is located a short 14-minute walk from Juanillo Beach.

Hyatt Ziva Cap Cana - All Inclusive Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Terrific all inclusive / good for families
A great hotel with good sized rooms and excellent service. Staff is all super friendly and attentive. We went a bit before February break so capacity wasn’t at max - no wait times for any restaurant. We enjoyed the water park a lot - it’s great for older tweens and even teens and there is a toddler version as well next to it. A fun lazy river and about 5 slides. The main pool is big (not the nicest we’ve ever seen but good enough) and the beach is clean and expansive. The food is good (not amazing but pretty good for an all inclusive) and there are decent restaurant choices plus room service (also included). Nice touches like daily wine and cheese in your room, turndown and handy amenities in bathroom. We didn’t have any teens for “teen zone” but it seemed like a decent hangout for older kids. Finally, liked the island vacation feel but only 20 min for airport.
Jennifer, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Family trip to Ziva Cap Cana
Decent stay at Hyatt Ziva. Perfect for young kids with tons of activities. Wish the kids club had hours for families in evening. Wouldve liked healthier kids options during the day. Pringles and oreos and m&ms in room. Beach was soft sand, water warm and clean. My toddler daughter and I got sick, assuming from pool water as we spent lots of time around other kids who surely have accidents in the water. My husband and older daughter did not get sick and we all generally ate the same thing and stuck to bottled water entirely. Staff generally very friendly. Decent option for all inclusive with kids on beach with better food than most AI’s we have experienced (still not the best but cant compare to our baseline NYC restaurants). Would recommend if in need of an activity filled resort for young kids.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect resort.
This was our first stay here. It was amazing! The water park was a great break for our kids (12 and 8) we enjoyed it too. The hotel pool was great. Beach front was great. Room was great. Staff and food were amazing. We will be booking again for next year.
Patrick, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Went on family trip we are so happy with stay staff very friendly we will definitely come back and highly recommending this property
Jacqueline, 4-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel Is good but all the restaurants at the dinner we need stay in lines , long lines .
Camile, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful Stay and Experience
It was one of the best hotel / resort experiences we had as a family. Truly exceptional. Entire hotel staff was very courteous and ensured a great experience. Would love to revisit in future.
Varun, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Not great.
Our check in was horrendous when we were told we had to downgrade our room. We were given a cabana to use as a gesture. The staff throughout the hotel was discourteous and rude. Often speaking rudely to me and my family when asking for basic things. We paid for club access and on the first day the security attempted to throw my father in law out of the club area instead of simply asking his room number. If this is an issue wrist bands should be used. The staff here needs to be trained in hospitality. Fortunately thanks to yefri at the pool concierge we had a good time for the remainder of our short stay. Unfortunately still won’t be returning.
Adeepa, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel with outstanding service but…
Review of Hyatt Ziva Cap Cana My recent stay at Hyatt Ziva Cap Cana was a delightful experience overall, with a few areas for improvement. The absolute highlight of my visit was dining at Rue de Rivoli, the French restaurant located at Hyatt Zilara. The food was exceptional, and the service provided by our waiter, Danieri, was second to none. His professionalism and attention to detail elevated an already amazing meal. It was truly the best dining experience of our trip. On the other hand, my experience at Navigator, another restaurant on the property, was underwhelming. I tried the Boca Chica dish, and unfortunately, it didn’t deliver the vibrant Dominican flavors I was hoping for. While I understand the restaurant has a different concept, a stronger infusion of local flavors would enhance the menu. In terms of activities, the resort could benefit from more entertainment options for adults to keep the evenings lively. Despite this, the overall service at the hotel was excellent, with friendly and attentive staff always ready to assist. Hyatt Ziva Cap Cana is a beautiful resort with great potential, offering outstanding dining and fantastic service. With a few enhancements in culinary variety and entertainment, it could be a truly unbeatable destination.
Wilson, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay lived the swim up room
James, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Food generally was good however buffet dinner was not
Brona, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hands down the best management of all the Hyatt’s I’ve stayed at. Beautiful rooms, receptive to any issues, correcting them right away and a room upgrade same day. The property is very modern and nice looking, tastefully designed
Anemona, 4-night family trip
Verified Expedia guest review

8/10 Very good

Ramon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We just got back from the Hyatt Ziva and had an amazing trip! The beach was calm and beautiful. Our butler Elvis was very attentive and always made sure we had everything we needed. All of the staff at the resort were very friendly and the service was excellent! We ate breakfast every morning at the Chinola and were greeted by Grey with her wonderful smile and great service. We will definitely be going back!
Antonio T, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The Hyatt Ziva Cap Cana has to be one of the nicest resorts we have stayed at as a family. There is a lot to do for all ages. We don’t have younger kids but the staff has planned events that are perfect for younger kids. The resort, rooms, pools, beach, restaurants are all beautiful. There is so much space on the beach. The ocean was green but not clear to the bottom. If you are over 5’ tall you are able to walk out really far. Large pool with pool bar so you never feel crowded. Great water park for the kids although there is no bar area at the water park. I could go on and on about this resort. Overall great experience that I would recommend to anyone and definitely coming back. Great job Hyatt.
Christopher Thomas, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The resort is well maintained. There are many daily activities for the kids to enjoy. The service goes above and beyond to ensure you're taken care of. Overall a very good value. Highly recommend for families with kids.
Antonio, 4-night family trip
Verified Expedia guest review

6/10 Good

Property is beautiful as well as pools and beaches. More staff needed to serve drinks. Lost power multiple times in room due to issue with electrical panel. Had a non working phone.
Michael, 5-night family trip
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10/10 Exceptional

ron a, 3-night trip
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10/10 Exceptional

Joan, 2-night trip
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10/10 Exceptional

Excellent
ALEX, 4-night family trip
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10/10 Exceptional

Cada centavo tiene su valor con un servicio y personas exepsionales
Angelica, 2-night family trip
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10/10 Exceptional

El staff del hotel es extraordinario, me sentí súper. El hotel extremadamente limpio, la comida muy buena y mucha variedad, la verdad es que volvería a ir.
ARIANNA, 5-night family trip
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8/10 Very good

Connor, 5-night trip
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8/10 Very good

Olbis, 3-night trip
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10/10 Exceptional

Everything was great. No complaints. Great staff. Great facility. Great amenities. All around great experience for me & my children (age 11, 9, & 6).
Sarah, 5-night family trip
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