Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
What's nearby
Auditorium Pabellón M - 3 min walk
Macroplaza - 10 min walk
Basilica de Guadalupe - 17 min walk
Fundidora Park - 6 min drive
Cintermex - 6 min drive
Getting around
Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 34 min drive
Padre Mier Station - 9 min walk
General I. Zaragoza Station - 9 min walk
Fundadores Station - 17 min walk
Restaurants
Club Ejecutivo - 2 min walk
La Puntada Restaurante - 6 min walk
Panem At Hotel Kavia - 4 min walk
Wings Army - 5 min walk
Siberiana - 2 min walk
About this property
Crowne Plaza Monterrey, an IHG Hotel
When you stay at Crowne Plaza Monterrey, an IHG Hotel, you'll be within a 10-minute drive of Fundidora Park and Macroplaza. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Las Ventanas, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness centre and a sauna. The helpful staff and breakfast get great marks from fellow travellers. Public transportation is only a short walk: Padre Mier Station is 9 minutes and General I. Zaragoza Station is 9 minutes.
Languages
English, Spanish
At a glance
Hotel size
403 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1 PM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–noon
3 restaurants
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children's pool
Children's menu
Working away
24-hour business centre
12 meeting rooms
Conference space (893 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
24-hour fitness centre
An indoor pool
Full-service spa
Sauna
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Dining
Las Ventanas – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Golf Experience – This theme restaurant specialises in Tex-Mex cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lobby Bar – This bar specialises in international cuisine and only serves dinner. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Service fee: MXN 25 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 385 for adults and MXN 149 for children
Housekeeping is offered for an extra charge
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel
Frequently asked questions
Does Crowne Plaza Monterrey, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Monterrey, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Monterrey, an IHG Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Crowne Plaza Monterrey, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Monterrey, an IHG Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Crowne Plaza Monterrey, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: 2:30 AM. Check-out time is 1 PM. Contactless check-out is available.
Is there an on-site casino at Crowne Plaza Monterrey, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino Monterrey (8-min walk) and Casino Jubilee (8-min drive) are both nearby.
What is there to do at Crowne Plaza Monterrey, an IHG Hotel and nearby?
Crowne Plaza Monterrey, an IHG Hotel has a spa and an indoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near Crowne Plaza Monterrey, an IHG Hotel?
Yes, there are 3 on-site restaurants, featuring international cuisine.
What's the area around Crowne Plaza Monterrey, an IHG Hotel like?
Crowne Plaza Monterrey, an IHG Hotel is in Monterrey Centro, a short 9-minute walk from Padre Mier Station and 10 minutes' walk from Macroplaza. Travellers love the hotel's prime location.
Crowne Plaza Monterrey, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
27 November 2024
Demasiada gente y poco personal para atender, es una lastima que un hotel tan iconico de la ciudad vaya decayendo
IRIS
IRIS, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
17 November 2024
They tried to double charge me.
Ryan
Ryan, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Jose Roberto Tassia
Jose Roberto Tassia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Fabiola
Fabiola, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 September 2024
.
Edgar
Edgar, 1-night trip
Verified Expedia guest review
4/10 Fair
10 September 2024
Outdated,very old looking my mother is disable and this place is not for people with disabilities unfortunately
A stain in the tub
The mirror was falling apart
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
Geronimo
Geronimo, 5-night trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
BERNARDO BANUET
BERNARDO BANUET, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
Location.
Rogelio
Rogelio, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 August 2024
Jose Daniel
Jose Daniel, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 August 2024
Janeth
Janeth, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 August 2024
Enrique A
Enrique A, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
16 August 2024
El tercer elevador se detuvo y se abrió y tuve que brincar porque pensé que iba a vivir una escena de Destino Final pero aún con el funcionando era demasiado tráfico, una vez tardé 15 minutos en poder volver a bajar al lobby y la comida terrible, pedimos una carne a la tampiqueña que estaba tan dura que no la pudimos comer, aún así la mesera nos exigió propina y nos hicieron pagar su mugrero. Entiendo porque está en completa decadencia ese hotel.
Jorge
Jorge, 2-night family trip
Verified Expedia guest review
6/10 Good
15 August 2024
Strong AC, but front door injured me since it’s automatic AND sliding at once. I’ve never had a door like that. Heated pool. Shower faucets hard to use.
Rose
Rose, 1-night trip
Verified Expedia guest review
8/10 Very good
14 August 2024
Very good hotel
Erica
Erica, 1-night trip
Verified Expedia guest review
8/10 Very good
30 July 2024
Karen
Karen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
Ruben L.
Ruben L., 1-night family trip
Verified Hotels.com guest review
6/10 Good
19 July 2024
Karina
Karina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2024
Food
Jasmin
Jasmin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Marco
Marco, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 July 2024
Hotel muy limpio… servicio genial…
Nelly
Nelly, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
8 July 2024
Everything was perfect
Griselda
Griselda, 3-night trip
Verified Expedia guest review
6/10 Good
7 July 2024
Hotels in a pretty busy area. 35 min from airport. The beds are comfy however they need to remodel the rooms. And bathrooms. You can tell they been around for a while. Overall its a average hotel. In the middle of the city.
Jose
Jose, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
4 July 2024
Nice got an updated room, cold AC king bed nice shower. Big tv good breakfast no complaints
Jose
Jose, 3-night trip
Verified Expedia guest review
10/10 Exceptional
1 July 2024
I enjoyed the stay with the ability to rent a vehicle just across the street.