White Plains Hospital Center - 14 min walk - 1.2 km
Galleria at White Plains - 16 min walk - 1.4 km
Pace University Law School - 16 min walk - 1.4 km
Westchester County Center - 3 min drive - 2.5 km
Getting around
White Plains, NY (HPN-Westchester County) - 9 min drive
LaGuardia Airport (LGA) - 39 min drive
Teterboro, NJ (TEB) - 46 min drive
John F. Kennedy International Airport (JFK) - 57 min drive
Cos Cob Station - 14 min drive
Stamford Transportation Center - 17 min drive
White Plains Metro-North Railroad Station - 24 min walk
Free airport pickup
Restaurants
The Cheesecake Factory - 4 min walk
P.F. Chang's China Bistro - 5 min walk
Mariposa Restaurant, Neiman Marcus - 3 min walk
White Plains Coach Diner - 5 min walk
Auntie Anne's - 2 min walk
About this property
Sonesta White Plains Downtown
Enjoy your visit to White Plains with a stay at Sonesta White Plains Downtown. After a workout at the 24-hour fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Fellow travellers say great things about the helpful staff and location.
Languages
Chinese (Mandarin), English, French, Italian, Portuguese, Spanish
At a glance
Hotel size
402 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
WiFi in public areas*
Wi-Fi (speed: 50+ Mbps) in rooms*
Parking
On-site self-parking (USD 20 per night)
On-site valet parking (USD 30 per night; includes in/out privileges)
On-site parking includes off-street options
Transfers
Free airport pick-up*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Shared microwave
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Shopping
Golfing nearby
Working away
24-hour business centre
Meeting rooms
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
24-hour fitness centre
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 91
Assistive listening devices available
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Bath or shower
Hairdryer
Towels
Stay connected
Desk
Wireless Internet access (surcharge) (speed of 50+ Mbps)
Phone
Desk chair
Food and drink
Fridge
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Mix Bar and Kitchen – This bar specialises in American cuisine and only serves dinner.
Whisk – This restaurant specialises in American cuisine and only serves breakfast. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 28.59 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Fitness centre access
In-room bottled water
In-room coffee
Phone calls (may be limited)
Pool access
Optional extras
WiFi is available in guest rooms for USD 0.00 per day (rates may vary)
WiFi is available in public areas for USD 0.00 per day (rates may vary)
Buffet breakfast is offered for an extra charge of approximately USD 24 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 30.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Self-parking costs USD 20 per night
Valet parking costs USD 30 per night with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel White Plains Downtown
Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown Hotel White Plains
Crowne Plaza White Plains Downtown Westchester County, NY
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Hotel
Crowne Plaza White Plains Downtown
Sonesta White Plains Downtown Hotel
Sonesta White Plains Downtown White Plains
Sonesta White Plains Downtown Hotel White Plains
Frequently asked questions
Does Sonesta White Plains Downtown offer free cancellation for a full refund?
Yes, Sonesta White Plains Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sonesta White Plains Downtown?
Yes, there's an indoor pool.
Are pets allowed at Sonesta White Plains Downtown?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Sonesta White Plains Downtown?
Yes. Self-parking costs USD 20 per night. Valet parking costs USD 30 per night.
Is an airport shuttle service offered by Sonesta White Plains Downtown?
Yes, a free shuttle from the airport is available.
What are the check-in and check-out times at Sonesta White Plains Downtown?
Check-in start time: 4 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Sonesta White Plains Downtown?
No, this hotel doesn't have a casino, but Empire City Casino (18-min drive) is nearby.
What is there to do at Sonesta White Plains Downtown and nearby?
Sonesta White Plains Downtown has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Sonesta White Plains Downtown?
Yes, Mix Bar and Kitchen offers American cuisine.
What's the area around Sonesta White Plains Downtown like?
Sonesta White Plains Downtown is in the heart of White Plains, a short 5-minute walk from The Westchester Mall and 16 minutes' walk from Galleria at White Plains. Travellers love the hotel's prime location.
Sonesta White Plains Downtown Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
25 November 2024
Kenenth
Kenenth, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Weekend trip
My son and me really enjoyed our stay the staff was great and helpful and everything was unbelievably clean it’s also right next door to the best mall I’ve ever been in
Brian
Brian, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Angel
Angel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Nice and clean. High end look. One complaint is that the dining service took an unreasonably long time for service and food delivery. Otherwise a nice stay.
Kim
Kim, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Zokirdzhon
Zokirdzhon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 November 2024
Mayuri
Mayuri, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 November 2024
Room was mostly clean. The bedding is nice and comfortable. I noticed dust in corners. Bathroom is the least spacious I have encountered. No space for toiletries or hair appliances One towel rack over sink.
Iron was broken. It took 35 minutes for someone to bring a replacement
Linda
Linda, 2-night trip
Verified Hotels.com guest review
6/10 Good
2 November 2024
Heard a lot rattling noise the bed was to soft
Demetria
Demetria, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Scott
Scott, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Luis
Luis, 3-night trip
Verified Hotels.com guest review
6/10 Good
28 October 2024
Sanford
Sanford, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Prakash
Prakash, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
23 October 2024
Kathleen
Kathleen, 1-night family trip
Verified Hotels.com guest review
6/10 Good
19 October 2024
Jordan
Jordan, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Clean, relaxing stay
Relaxing, clean, great customer service
Alicia
Alicia, 1-night family trip
Verified Hotels.com guest review
6/10 Good
13 October 2024
The restaurant situation was unacceptable. Room service arrived with plastic cutlery and there was no housekeeping services. That is fine for a Days Inn but not a hotel that cost you 900 dollars for two nights!
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
12 October 2024
Steven
Steven, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
11 October 2024
Ronald
Ronald, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Stephen
Stephen, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Cliff
Cliff, 3-night trip
Verified Hotels.com guest review
6/10 Good
7 October 2024
braverijah
braverijah, 1-night trip
Verified Hotels.com guest review
6/10 Good
6 October 2024
Room was nice…hotel is not in great shape ESPECIALLY for $500 a night!
Not worth the money
Stephanie
Stephanie, 1-night family trip
Verified Hotels.com guest review
6/10 Good
5 October 2024
glad it was only one night
I was going to check in late and called to let the front desk know so they didn't assume I was a no show and it took be over an hour to get someone. I kept being sent to a voice mail that you couldn't leave a message. I finally hit reservations where a lovely employee willing to book me another room told me all I have to do was call the same numeber and do what I did 3 other times and someone would pick up. I explained that didn't happen and could she possibly reach the front desk for me. Happy to report you was able to connect me to the front desk and I did let them know of my arrive time. when my party of 3 guests arrive to check into the hotel one of them did not get the room I paid more for so what is the point of requesting a specific room if they will just give you want they want to?