10/10 Exceptional
8 February 2025
Fantastic and Fabulous
It was an amazing stay. It was my wife and I first time in West Palm Beach. Came in around 1pm from a long drive from Miami and was thankful for a room ready for us! Unfortunately, the “mobility accessible” room was not what we reserved for nor asked for. We asked if they need it for other guests, they said no. So we gave it a try. First of all, the AC was a foot away from the bed and was extremely loud with inconsistent and ineffective temperature. We were freezing and hot the whole night. We had a rough night. We went to the front desk and Amalfi were able to switch us to another room and upgraded us to a suite on the same floor for easy transition. What a difference! Everything was wonderful! A quiet AC, great space and beautiful bathroom. Even the shower was fabulous with great water pressure. Our last night was fantastic since we slept very well. Bed and pillows were very comfy. Breakfast had decent choices. Outdoor pool overlooking the water was wonderful. A short walk to Benny’s at the beach and a mile to downtown with tons of restaurants. Beautiful drive on S Ocean Drive and Worth Drive. Overall, this is a wonderful hotel and location with wonderful staff and personnel. Amalfi and Maria and breakfast staff are truly amazing and hardworking people. Thank you for making our stay memorable. We highly recommend this place.
Ralph
Ralph, 2-night trip
Verified Hotels.com guest review