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Santa Catalina, a Royal Hideaway Hotel

5.0 star property
Luxury hotel with 3 restaurants, near Doramas Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santa Catalina, a Royal Hideaway Hotel

Rooftop terrace
Aerial view
Exterior
Exterior
Deluxe Suite | Living area
VIP Access

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff, property condition

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Spa
  • Parking available
  • Gym
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 3 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Health club
  • Beach towels
  • Self parking
  • Pool bar
  • 24-hour room service
  • Spa services
  • Conference centre
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is NZ$346
includes taxes & fees
18 Dec - 19 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Suite (Premium | 1A1C)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Premium | 1A1C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Deep-soaking bath
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe | 1A1C)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Deluxe | 1A1C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room (Family)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed
Ceiling fan
Blackout curtains
  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Premium)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Deep-soaking bath
  • 33.1 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Deluxe)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 33.1 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Deluxe)

Deluxe Room (Deluxe)

Deluxe Room (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Rainfall showerhead
Hairdryer
Private bathroom
  • 23.1 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Deep-soaking bath
  • 46.3 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room ((Family) 2 Adults + 1 Child)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room ((Family) 2 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Ceiling fan
Separate bedroom
  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Superior)

Deluxe Room (Superior)

Deluxe Room (Superior)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Deep-soaking bath
Rainfall showerhead
  • 23.1 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (1A1C)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (1A1C)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005

What's nearby

  • Santa Catalina Park - 3 min drive - 2.3 km
  • Doctor Negrín University Hospital of Gran Canaria - 5 min drive - 3.5 km
  • Port of Las Palmas - 8 min drive - 5.4 km
  • Cathedral of Santa Ana - 8 min drive - 6.2 km
  • Las Canteras Beach - 8 min drive - 3.2 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 34 min drive

Restaurants

  • ‪Silva 42 - ‬9 min walk
  • ‪Segundo Muelle - ‬2 min walk
  • ‪Poemas by Hermanos Padrón - ‬8 min walk
  • ‪Tao Club & Garden - ‬3 min walk
  • ‪Calabria Juan XXIII - ‬4 min walk

About this property

Santa Catalina, a Royal Hideaway Hotel

Santa Catalina, a Royal Hideaway Hotel puts you within a 10-minute drive of Port of Las Palmas and Las Canteras Beach. Guests can indulge in massages, and Muxgo by Borja Marrero, one of 3 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 204 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 20 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Lifeguard on-site

What to do

  • Beach nearby

Working away

  • 6 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1890
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Spa services
  • Banquet hall
  • Reception hall
  • Colonial architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Tile flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Muxgo by Borja Marrero – Overlooking the pool, this fine-dining restaurant serves lunch and dinner. Reservations are required.
Poemas by Hermanos Padrón – This fine-dining restaurant serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open selected days.
1890 La Bodeguita – Overlooking the garden, this restaurant serves lunch and dinner. Reservations are required. Open daily.
Bar Carabela – On-site piano bar. Open daily.
Alis Rooftop(Lounge VIP) – This cocktail bar overlooks the ocean and garden. Reservations are required. Open selected days.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 27 for adults and EUR 23 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of EUR 15 per day

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Self-parking costs EUR 20 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:30 AM to 5:30 PM
  • Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the hot springs,access to the public bath facility and access to the heated pool

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Royal Hideaway Santa Catalina Hotel Las Palmas De Gran Canaria
Hotel Santa Catalina Las Palmas De Gran Canaria
Santa Catalina Hotel
Santa Catalina Las Palmas De Gran Canaria
Royal Hideaway Santa Catalina Las Palmas De Gran Canaria
Hotel Santa Catalina Barcelo Hotel Group
Santa Catalina Barcelo Group Las Palmas De Gran Canaria
Santa Catalina Barcelo Group
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina a Royal Hideaway Hotel
Santa Catalina a Royal Hideaway Hotel 5*GL
Santa Catalina, a Royal Hideaway Hotel Hotel

Frequently asked questions

Does Santa Catalina, a Royal Hideaway Hotel offer free cancellation for a full refund?
Yes, Santa Catalina, a Royal Hideaway Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Santa Catalina, a Royal Hideaway Hotel?
Yes, there's an outdoor pool. Guests have pool access from 10:30 AM to 5:30 PM.
Are pets allowed at Santa Catalina, a Royal Hideaway Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Santa Catalina, a Royal Hideaway Hotel?
Yes. Self-parking costs EUR 20 per day. Parking spaces may be limited.
What are the check-in and check-out times at Santa Catalina, a Royal Hideaway Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Santa Catalina, a Royal Hideaway Hotel?
No, this hotel doesn't have a casino, but Casino Las Palmas (4-min drive) is nearby.
What is there to do at Santa Catalina, a Royal Hideaway Hotel and nearby?
Santa Catalina, a Royal Hideaway Hotel has 3 bars, an outdoor pool and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near Santa Catalina, a Royal Hideaway Hotel?
Yes, there are 3 on-site restaurants, featuring garden views.
What's the area around Santa Catalina, a Royal Hideaway Hotel like?
Santa Catalina, a Royal Hideaway Hotel is in the heart of Las Palmas de Gran Canaria, a short 13-minute walk from Las Alcaravaneras Beach and 13 minutes' walk from Las Palmas Beaches.

Santa Catalina, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Rebecca, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stunning hotel with amazing customer service. The hotel has a great restaurant with a great menu and we really enjoyed breakfast too. There's a pharmacy and supermarket just a 5min walk away so everything you need is close by. Would definitely stay again
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Magnificent Hotel
Our two night stay at Santa Catalina was pure luxury with its spacious accommodations. With gardens near lounge areas and restaurants as well as a beautiful patio and pool on the top level of the hotel we had every possible ideal space for entertaining visitors. The atmosphere created by this restored structure 100 years old was simply stunning. We were so thrilled to have been able to experience it on the last days of our trip. We’ll be back!
2-night trip
Verified Hotels.com guest review

8/10 Very good

Check in inefficiencies. Long waits
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anurag, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel, full of character. Spotlessly clean, staff were lovely. And the food to die for. Well worth the money. Thank you!
Mrs a d, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon Mark, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Anthony David, 5-night trip
Verified Expedia guest review

10/10 Exceptional

If you go to Las Palmas you should stay here . Santa Catalina
Diana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

julie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Martina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

David, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel, but even though recently refurbished it’s a bit dated. Bedroom was too small and old doors to wardrobes and bathroom noisy
Sharon, 10-night trip with friends
Verified Expedia guest review

6/10 Good

Below average for 5 star hotel. However, it’s the only decent place you can stay if you are not going south of the island. Came with my luggage, clerk didn’t even bother to assit me or ask if I needed help.
Moulaye Idriss, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Very clean
Sandra, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel with amazing staff.
We were staying at the hotel for a special occasion and we were not disappointed. The staff at the hotel all gave impecable customer service which made our stay a memorable one. Tge hotel which opened its door in 1890 has been renovated over the years to give all the mod cons you would expect from a 5 star hotel. The room we had was extemely comfortable and well appointed. The hotel public rooms are stunning as are the grounds and pool area. Breakfast was a true experience and qe would not hesitate to return when we are next on the Island.
Jon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely property and perfectly located for our cruise embarkation. We experienced a medical emergency during our stay and the staff could not have been more helpful or caring. I only wish I could remember the name of the woman who took charge so I could thank her specifically.
Carol, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing! Couldn’t fault friendliness and hotel. Gorgeous!
Charlotte, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I was hoping for a nice stay - what I got was a luxurious stay. I was half board and would recommend that - also - try out la poemas. All the staff were amazing - shout out to Paola, Xoel, Julia … but no one was anything other than lovely. As a solo traveller this worked for me Plenty of sunbeds for this April trip
Julia Carolyn, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Exceptional hotel. Simply superb! The only negative were the lights! I found them so frustrating ! Working out how to turn on and off was a challenge !
Jennifer, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cheesy food
2 nights pre cruise Tried Michelin restaurants but not impressed Ok if you are a cheese fanatic
keith, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very well appointed
Caroline, 1-night family trip
Verified Expedia guest review

6/10 Good

Unfortunately, we experienced issues with the air conditioning, which did not function during our stay, despite notifying the staff every day.
Andre, 3-night romance trip
Verified Expedia guest review

6/10 Good

Beautiful building, over priced and lacking in attention to detail and customer service. Over reliance upon technology which didnt work.
Malcolm, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Christian, 1-night trip
Verified Hotels.com guest review