Metropole Urban Hotel

4.0 star property
Hotel with restaurant, near Morosini Fountain

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Metropole Urban Hotel

Deluxe Room with Balcony and City View | View from room
Junior Suite with Outdoor Jetted Tub and Side Sea View
Exterior
Exterior
Lobby sitting area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Meeting room
  • Free newspapers in the lobby

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift
The price is NZ$112
includes taxes & fees
14 Jan - 15 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Room with Balcony and City View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Superior Room with Balcony and City View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Connecting Rooms with Balcony and City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room with City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Junior Suite with Outdoor Jetted Tub and Side Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Connecting rooms available
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Triple Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Economy Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Agia Aikaterini Square, Heraklion, 71201

What's nearby

  • Morosini Fountain - 3 min walk - 0.3 km
  • Historical Museum of Crete - 6 min walk - 0.5 km
  • Heraklion Archaeological Museum - 8 min walk - 0.7 km
  • Koules Fortress - 12 min walk - 1.1 km
  • Heraklion Port - 19 min walk - 1.6 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 14 min drive

Restaurants

  • ‪Καλαμάκι - ‬3 min walk
  • ‪Goody's - ‬2 min walk
  • ‪Chop Chop - ‬3 min walk
  • ‪Frankly Cafe - ‬2 min walk
  • ‪Coffee Island - ‬2 min walk

About this property

Metropole Urban Hotel

Metropole Urban Hotel puts you a short five-minute drive from Heraklion Port. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travellers say great things about the helpful staff and location.

Languages

English, French, German, Greek, Italian, Spanish

At a glance

DONE

Hotel size

    • 24 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking within 656 ft (EUR 15 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Lift door width (centimetres): 1100
  • Tile flooring in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

Optional extras

  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)

Parking

  • Parking is available nearby and costs EUR 15 per day (656 ft away)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number 1101454

Also known as

Hotel Metropole Heraklion
Metropole Heraklion
Hotel Hotel Metropole Heraklion
Heraklion Hotel Metropole Hotel
Metropole
Hotel Hotel Metropole
Hotel Metropole
Metropole Urban Hotel Hotel
Metropole Urban Hotel Heraklion
Metropole Urban Hotel Hotel Heraklion

Frequently asked questions

Does Metropole Urban Hotel offer free cancellation for a full refund?
Yes, Metropole Urban Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Metropole Urban Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Metropole Urban Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless social distancing is available.
What is there to do at Metropole Urban Hotel and nearby?
Recommended spots to visit include Morosini Fountain (3-min walk) and Heraklion Loggia (5-min walk), along with Historical Museum of Crete (6-min walk) and Heraklion Archaeological Museum (8-min walk).
Are there restaurants at or near Metropole Urban Hotel?
Yes, there's an on-site restaurant.
What's the area around Metropole Urban Hotel like?
Metropole Urban Hotel is in the heart of Heraklion, a short 19-minute walk from Heraklion Port and 3 minutes' walk from Morosini Fountain. Travellers say that the hotel is in a great location.

Metropole Urban Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Ghita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria at the front desk was SPECTACULAR!! We enjoyed our stay and her recommendations. Highly recommended
James, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Despina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay in a great hotel. Excellent location
lina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Staff very nice
Ulises, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent
Alan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Carol, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel in a great location
GEORGE, 4-night romance trip
Verified Expedia guest review

8/10 Very good

The area was great. The only strange thing was that the sink was outside the bathroom.
Ghazaleh, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Urban gem in Heraklion.
Centrally located on the most beautiful square in Heraklion, all rooms have nice view of the cathedral and square. The room was spacious with a private balcony. Very well appointed and in mint condition. The staff were very accommodating and gave me great places to eat and sites to see as well as how to get to them efficiently and cheaply. Highly recommend this gem. Will definitely stay here again.
View from my balcony
Juan Carlos, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location Amazing view Very good breakfast Friendly staff
Peter, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Our room was great with a large terrace with a view of the plaza and nearby church! Would definitely recommend!
Sylvain, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff were an absolute pleasure! Service above & beyond. Close to all shops, cafes, tavernas. An absolute delight. Would definitely recommend to all. Service was amazing.
Elefteria, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great locale, clean efficient rooms
Aristotle, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We stayed in the rooftop suite with hot tub for our honeymoon. The room and hotel was beautiful, provided breakfast was delicious, and the staff were very helpful. The location award also excellent and close to many shops and restaurants. The only issues we had were related specifically to the suite; we almost had to go to the hospital as the balcony seemed as though it had not been cleaned, was extremely muddy and got very slippery after using the hottub just once, resulting in my partner falling and hitting her head quite severely. The hottub also did not get cleaned once and was unusable by the third day as it smelled terrible.
Joseph, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Krista, 4-night trip
Verified Expedia guest review

8/10 Very good

We enjoyed the area and nice restaurant downstairs. There’s a charming church close by.
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantástica ubicación. Habitaciones limpias, nuevas y amplias. Cuarto de baño muy grande y una ducha excepcional. Cómodas las camas y las almohadas una delicia. Se agradece un lugar así para poder descansar en los viajes 🙏
ANNA, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent location and very clean.
Reed, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great City centre location.
Scott, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Lovely little hotel right around a square with cafes. Clean rooms and great staff
william, 1-night family trip
Verified Expedia guest review

8/10 Very good

Liza, 2-night trip
Verified Expedia guest review

8/10 Very good

Staff is very friendly and location is walkable. Parking may be difficult to find around peak time but overall very enjoyable stay.
Christine, 1-night family trip
Verified Expedia guest review