Portillo's Madison, Wisconsin - East Towne - 10 min walk
About this property
Best Western East Towne Suites
Best Western East Towne Suites puts you within a 15-minute drive of University of Wisconsin-Madison. You can take a morning swim in at the indoor pool, and the Hot tub makes for a relaxing end to the day. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
122 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free breakfast
Room service (limited hours)
Working away
Business centre
Meeting room
Conference space
Services
24-hour front desk
Luggage storage
Multilingual staff
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness centre
An indoor pool
Arcade/games room
Hot tub
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Closed-captioned TV
Step-free path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 40.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison
Frequently asked questions
Is there a pool at Best Western East Towne Suites?
Yes, there's an indoor pool.
Are pets allowed at Best Western East Towne Suites?
Yes, dogs are welcome. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western East Towne Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western East Towne Suites?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at Best Western East Towne Suites?
No, this hotel doesn't have a casino, but Ho-Chunk Gaming Madison (11-min drive) is nearby.
What is there to do at Best Western East Towne Suites and nearby?
Best Western East Towne Suites has an indoor pool and 1 hot tub, as well as a fitness centre and an arcade.
What's the area around Best Western East Towne Suites like?
Best Western East Towne Suites is located a short 10-minute walk from East Towne Mall.
Best Western East Towne Suites Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
27 December 2024
Danny
Danny, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
23 December 2024
Pool area very nice. Pool was chilly, spa tub was wonderful.
Jodi
Jodi, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 December 2024
Beth
Beth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
10 November 2024
We searched for a hotel with a pool and then got here and the pool was closed for “scheduled maintenance” on a Saturday. We asked to transfer to a different best western but they couldn’t because we booked through a third party. We had plans with family to hang out and swim.
Erin
Erin, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 November 2024
Our check in went well. When I was looking for our room I took a staircase that smelt like old garbage but our room was clean. The hotel itself is older which could be seen all around, patchwork on walls and especially in the pool and hot tub. The pool was too cold for me and the hot tub had very few working spouts, not very inviting. We only went once and normally would have gone a couple times.
We got fresh towels for our second day, which was all we asked for and the lady was very polite.
Melissa
Melissa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Good place to stay
It's a wonderful place to stay. Breakfast is very good. I will recommend this hotel. Price is also good.
Gregory
Gregory, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Emily
Emily, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
weekend getaway
Staff was wonderful! Hotel was clean comfortable.
STEVE
STEVE, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 October 2024
Althea
Althea, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Great staff!
Always have a perfect stay at this hotel. Staff are friendly and helpful
Matthew
Matthew, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
7 October 2024
Long checkin
Checkin took 1/2 hour. Slow as there was a long line
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
7 October 2024
The check-in experience was poorly handled. There was only one person working the desk at 4:00 PM on a Saturday. Took almost 30 minutes to get through the mob in the lobby. Breakfast was excellent. Water was lacking in the urn in the lobby. Desk personnel really couldn't have cared less. The room was comfortable and clean. No complaints there.
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Loved it
We were in town for a concert and it was perfect. Loved the room loved the front desk service. It was close to anything walking distance and couldn’t have been happier with our stay.
Kevin
Kevin, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
30 September 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
26 September 2024
Ok
Pamela
Pamela, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
24 September 2024
Keith
Keith, 2-night trip
Verified Expedia guest review
4/10 Fair
23 September 2024
Amanda
Amanda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Staff was very kind and upgraded me from a queen to a king which was very appreciated! Breakfast this morning was good. The shower was the BEST shower we’ve ever had at a hotel!