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Charleston Santa Teresa Cartagena

5.0 star property
Luxury hotel with spa, near Bocagrande Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charleston Santa Teresa Cartagena

Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers
Front of property - evening/night
Master Suite
Reception
Bar (on property)
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Gym
  • Air conditioning
  • Spa
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Free use of bicycles
  • 24-hour room service
  • 24-hour business centre
  • Conference centre
  • Business centre
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is NZ$504
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Grand Suite

Grand Suite

Grand Suite

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 70 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Suite

Romantic Suite

Romantic Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Classic Room, Courtyard View

Classic Room, Courtyard View

Classic Room, Courtyard View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 58 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, Sea View

Classic Room, Sea View

Classic Room, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Courtyard View

Suite, Courtyard View

Suite, Courtyard View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas

Sofitel Legend Santa Clara Cartagena

Pool
Spa
Airport transfer
Free parking
9.4 out of 10, Exceptional, (915)
The price is NZ$662
includes taxes & fees
10 Dec - 11 Dec
Sofitel Legend Santa Clara Cartagena
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About the area

Map
Carrera 3 # 31-23, Centro Plaza de Santa Teresa, Cartagena, Bolivar, 130001

What's nearby

  • Bolivar Square - 4 min walk - 0.4 km
  • Clock Tower - 6 min walk - 0.6 km
  • Walls of Cartagena - 6 min walk - 0.6 km
  • Cartagena de Indias Convention Center - 10 min walk - 0.9 km
  • Bocagrande Beach - 17 min walk - 1.5 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 13 min drive
  • Airport pickup service

Restaurants

  • ‪Plaza de Bolívar - ‬3 min walk
  • ‪El Baron - ‬3 min walk
  • ‪El Baluarte San Francisco - ‬7 min walk
  • ‪Crepes & Waffles - ‬3 min walk
  • ‪La Vitrola - ‬4 min walk

About this property

Charleston Santa Teresa Cartagena

Located just 3.4 mi (5.5 km) from the airport, Charleston Santa Teresa Cartagena offers pick-up service (available 24 hours). Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this luxurious hotel include an outdoor pool, a rooftop terrace and a bar/lounge. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 87 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • No on-site parking

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Lifeguard on-site

What to do

  • Shopping
  • Bike tour information
  • Use of nearby fitness centre
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2626 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An outdoor pool
  • Designer shops on-site
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • IPad
  • 55-inch TV
  • Satellite TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Terraza – This poolside restaurant specialises in local and international cuisine and serves breakfast and lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.
Harry`s Cartagena – Overlooking the garden, this fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Plaza Santa Teresa – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 27 for adults and USD 27 for children
  • Airport shuttle service is offered for an extra charge of USD 19 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from November 4 2024 to November 20 2024 (dates subject to change):
  • Spa

Children & extra beds

  • Rollaway beds are available for USD 100.0 per night
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Cartagena Charleston Santa Teresa
Charleston Santa Teresa Cartagena
Charleston Santa Teresa Cartagena Hotel
Santa Teresa Cartagena Charleston
Charleston Hotel Cartagena
Hotel Santa Teresa Cartagena
Santa Teresa Cartagena
Charleston Santa Teresa Hotel
Charleston Santa Teresa
Charleston Santa Teresa Cartagena Hotel
Charleston Santa Teresa Cartagena Cartagena
Charleston Santa Teresa Cartagena Hotel Cartagena

Frequently asked questions

Does Charleston Santa Teresa Cartagena offer free cancellation for a full refund?
Yes, Charleston Santa Teresa Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Charleston Santa Teresa Cartagena?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:00 PM.
Are pets allowed at Charleston Santa Teresa Cartagena?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Charleston Santa Teresa Cartagena?
Sorry, there's no on-site parking at Charleston Santa Teresa Cartagena.
Is an airport shuttle service offered by Charleston Santa Teresa Cartagena?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 19 per vehicle.
What are the check-in and check-out times at Charleston Santa Teresa Cartagena?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Charleston Santa Teresa Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (6-min drive) is nearby.
What is there to do at Charleston Santa Teresa Cartagena and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Charleston Santa Teresa Cartagena also has a Turkish bath.
Are there restaurants at or near Charleston Santa Teresa Cartagena?
Yes, there are 3 on-site restaurants, featuring al fresco dining, local and international cuisine and garden views.
What's the area around Charleston Santa Teresa Cartagena like?
Charleston Santa Teresa Cartagena is a short 6-minute walk from Clock Tower and 10 minutes' walk from Cartagena de Indias Convention Center.

Charleston Santa Teresa Cartagena Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

A little oasis in the walled city
Well trained staff. Lovely location and charming roof top
Jens, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente!
Excelente! Instalaciones preciosas y muy limpias, personal muy amable. Habitación aseada y muy acogedora.
NELSON G, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

A special property. Great service. Elevators need an upgrade … and a better gym
Paul, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

JAIRO, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is gorgeous and perfectly maintained. Delicious restaurant, service, and beautiful pool terrace.
Stephanie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

marietta, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful 1 night stay before departure!
What a beautiful hotel, with great attentive service. We’d like to especially thank, Nelson, Jesus, Paula, Cindy, Yarleidis and Emilio for their help, and their positive attitude. The stay wouldn’t have been the same without staff like those named above! Can’t wait to return!
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and wonderful staff.
Andrew, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The service was excellent from all staff. The doorman knew my name, the breakfast staff knew what I liked to order. There is nothing negative about the hotel. Exception, which is not the hotel's fault the outside construction that did not allow for sleep past 8:30am.
Claudia, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This property was so beautiful, clean, etc. The staff were ever so accommodating. Breakfast was fenominable. Full courses of fruits, cheese's. Fresh baked breads of large variety. Fresh French Press coffee, and cappuccino, beautiful presentation. Cannot say enough great things about this hotel! The concierge, Ronal was so helpful with great advice.
Dolores, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Became my favorite hotel in Cartagena after numerous experiences in other five star hotels in that city. Will be coming back soon!
Antonela, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Eduardo, 2-night trip
Verified Expedia guest review

8/10 Very good

Location was perfect and staff too. The hotel is a little bit old and the room was very small
Maria, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Claudia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay with kind and friendly staff
Alena, 1-night family trip
Verified Expedia guest review

4/10 Fair

Very expensive but it is deluxe. Right now the hotels big problem is the DJ bands playing across the street and there is no way to sleep. They played past 130am. Appears that this is a current issue for this high end hotel and upsetting guests who want to sleep. We ended up changing rooms which is a major pain. Got a smaller outdated room and no lower rate. Guest services/concierge is truly amazing. Incredible service. Bellmen as well.
gehrig, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Susan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Vyacheslav, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Lorena, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Hands down, best hotel I’ve been to and I’ve travelled everywhere. Amazing food, service, view 10/10 Im going back in 2 months.
Alex, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel friendly staff awesome location!
Julio, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Carolina, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed at this hotel for 4 nights, and everything was great - food, drinks, & service.
David, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

coconut lemonade is a must have
the coconut lemonade is the best thing here! overall, it was a great experience. lots of history in this hotel... we had a great time. the breakfast buffet was very tasty. feels very lux with all the fresh flowers in the lobby and pool area. very clean as well. will definitely stay here again.
Jessika, 2-night family trip
Verified Hotels.com guest review