4/10 Fair
2 January 2025
Can not recommend
I can not recommend staying at the property. This is supposed to be a fairly high end hotel brand, but this hotel is certainly not up to the brand standards.
Problem 1: the walls here are paper thin. While staying here I was woken up a few nights to conversations in the hallway loud enough that it sounded like the door to my unit was open. And worse yet one night I was woken to hear full conversations from a neighboring room.
Problem 2: the room we were in had a shower/bath that were only partially functional. When engaging the shower it would only half engage and continue to drain at least half the water into the tub while making a horrible racket… see problem 1 for the neighbors. Then later I tried to run a bath for my kid and the tub would constantly drain.
Problem 3: this is somewhat nitpicky but when I ask a concierge or front desk employee for a local recommendation I expect to get the local flair not be directed to a national chain because it’s within walking distance.
Christopher
Christopher, 3-night family trip
Verified Hotels.com guest review
