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Lancaster House

4.0 star property
Family-friendly hotel with spa, near La Castellana National Theater

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lancaster House

Outdoor spa tub
Lobby sitting area
Room service - dining
Piano bar
Junior Suite, 1 Bedroom | View from room
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Gym
  • Spa
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Self parking
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business centre
  • Conference centre
For families
  • Children stay free
  • Free cots/infant beds
  • Kitchen
  • Separate bedroom
  • Separate dining area
  • Living room
The price is NZ$82
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Mini-fridge
  • 84 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Mini-fridge
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hemma Bogotá Luxury Suites Hotel

Airport transfer
Kitchen
Laundry facilities
Pet-friendly
8.4 out of 10, Very good, (155)
The price is NZ$81
includes taxes & fees
8 Dec - 9 Dec
Hemma Bogotá Luxury Suites Hotel
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About the area

Map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111

What's nearby

  • Unicentro Bogotá - 4 min drive - 2.4 km
  • Hacienda Santa Barbara Mall - 5 min drive - 3.6 km
  • 93 Park - 5 min drive - 4.2 km
  • Andino Shopping Center - 7 min drive - 5.6 km
  • Virrey Park - 7 min drive - 7.0 km

Getting around

  • Bogotá (BOG-El Dorado Intl.) - 36 min drive
  • Estación Usaquén Station - 28 min walk
  • Cajicá Station - 29 min drive
  • Estación La Caro Station - 30 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Combo Express Donde Lucho - ‬10 min walk
  • ‪Tostao' - ‬2 min walk
  • ‪Boru - ‬9 min walk
  • ‪Seratta Gourmand Market - ‬5 min walk
  • ‪J&R - ‬9 min walk

About this property

Lancaster House

Lancaster House puts you within a 10-minute drive of 93 Park and Unicentro Bogotá. Guests can visit the spa to be pampered with deep-tissue massages, Ayurvedic treatments or thalassotherapy, and Gatsby, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a 24-hour health club and a fitness centre. Fellow travellers say great things about the helpful staff.

Languages

English, French, Hebrew, Hungarian, Spanish

At a glance

Hotel size

  • 55 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 4:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site self-parking (USD 4 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Karaoke
  • Pool table
  • Ecotours nearby
  • Golfing nearby

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (646 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Piano
  • Communal living room
  • 24-hour health club
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 32
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 89
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • DVD player
  • 100-cm LCD TV
  • Premium satellite channels

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Pillow-top mattress
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Separate dining area
  • Separate living room

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service
  • Mini fridge
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.

Dining

Gatsby – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Bistro 106 – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open selected days.
Chimney Bar – This piano bar only serves light fare. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Christmas Eve (24 December) gala dinner per adult: USD 35
  • Christmas Eve (24 December) dala dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (31 December) gala dinner per adult: USD 65
  • New Year's Eve (31 December) gala dinner per child: USD 30 (up to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (return. Maximum occupancy 4)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 35 per night
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Parking

  • Self-parking costs USD 4 per night

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the health club, fitness facility or hot tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Frequently asked questions

Does Lancaster House offer free cancellation for a full refund?
Yes, Lancaster House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lancaster House?
Yes, cats and dogs are welcome. There's a charge of USD 35 per pet, per night, and there's also a deposit of USD 35 per night. Service animals are exempt from fees.
Is parking offered on site at Lancaster House?
Yes. Self-parking costs USD 4 per night.
Is an airport shuttle service offered by Lancaster House?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle return.
What are the check-in and check-out times at Lancaster House?
Check-in start time: 3:00 PM; check-in end time: 4:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Lancaster House and nearby?
Lancaster House has a spa and a 24-hour health club, as well as a garden.
Are there restaurants at or near Lancaster House?
Yes, there are 2 on-site restaurants, featuring international cuisine.
Does Lancaster House have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a freezer.
What's the area around Lancaster House like?
Lancaster House is in Usaquén, a short 20-minute walk from Barraquer Clinic.

Lancaster House Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Juliana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Juliana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Juliana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Juliana, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Staff amazing just out of town but I loved it, breakfast great
Gary, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

soraida, 2-night trip
Verified Hotels.com guest review

2/10 Poor

MA ELENA, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

I’ve been there already three times this year. It’s been a good stay: nothing extraordinary but it’s ok. The tv-cable settings are a mess
Juan Carlos, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Stinky old fashioned hotel
I didn’t like the hotel, was old, stinky and and very old fashioned, nothing that I was expected. I didn’t like the stay and the bathroom was kind of dangerous, the tub was very high and it was very difficult to get in. The room had a sweaty smell, and the bed was not comfortable. I didn’t like anything. A terrible experience for me. I advise to you please don’t stay here look for a better hotel, for ten box more you can get something much better
Luis C, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

6-night family trip
Verified Hotels.com guest review

8/10 Very good

Tonos de, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

El hotel es terrible. En primer lugar, antes de hacer la reserva en línea, llamamos directamente al hotel para preguntar si necesitábamos incluir a un niño de 8 años en la reserva de una suite para 3 personas. El hombre nos informó que no, ya que los niños no pagan. Sin embargo, el día que reservé el hotel, el personal me informó de que si el niño tenía más de 6 años, teníamos que pagar costos adicionales. Les informé que la única razón por la que reservé este hotel en lugar de mi habitación habitual era que el niño se aloja gratis, lo que en la mayoría de los hoteles de 5 estrellas se paga por la cantidad de personas que se alojan en la habitación. Me llevó más de una hora argumentar mi caso con el gerente de relaciones con el cliente para que reconocieran su propio error. A pesar de que teníamos la fecha y la hora de la llamada, dijeron que no podían saber quién estaba trabajando cuando nos informaron de esto. El personal de recepción ni siquiera se disculpó por el error de un miembro de su personal. La habitación en sí está muy anticuada. Una toalla no estaba limpia y la ropa de cama tenía marcas. Había un botón de ropa en el baño junto al lavabo. El frigorífico tenía una pulgada de agua en el fondo, donde estaban las botellas. El desayuno no era muy variado. El pan estaba viejo y rancio y no era de buena calidad. Esto está muy por debajo de la media de los hoteles de 4 estrellas de Colombia. Aún así, el hotel no se ha disculpado por su error, que me costó más de una hora
Jamie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

large patio and helpful and professional staff. I wopuld definately stay here again.
John, 28-night romance trip
Verified Expedia guest review

8/10 Very good

Miguel, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The staff are friendly but most Colombians are. Furthermore the service industry is excellent so having friendly staff is a given. The bad: The hotel needs serious maintenance: Bathroom door didn’t close (out of frame) Bathroom light blinked a lot until it stayed on. I had to hit the button several times for it to work. Super noisy rooms on the side of the street with dated sound proofing. Worst and most uncomfortable matress I ever slept in a hotel and I’ve slept in some bad ones. Breakfast was fine but it took them 25 minutes to make an omelette. I saw the three waiters chatting with the cook. When I asked for my order he had not even started it. So I didn’t eat breakfast on my way to the airport. The good: Restaurant is decent and convenient Staff are nice Diverse set if facilities
Carlos, 4-night business trip
Verified Orbitz guest review

6/10 Good

No fue un buen recibimiento
Guest service bad no fueron complaciente trato malo
Jeffrey, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

geat hotel
Shaofeng, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Volvería sin duda!
El staff es espectacular! Todos son amables, respetuosos y dispuestos a ayudar 100%! Volvería con mi familia sin duda. Comida variada en el desayuno, cuarto limpio y ubicación perfecta. Gracias por el excelente servicio!
Laura, 2-night trip
Verified Hotels.com guest review

6/10 Good

Lazarus, 4-night trip
Verified Expedia guest review

8/10 Very good

Jarold, 5-night trip
Verified Expedia guest review

6/10 Good

Recommend
Lazarus, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ruben, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is great! They are pleased to see you and help. Always welcomed with a friendly smile.
Ruben, 3-night family trip
Verified Expedia guest review

8/10 Very good

Yulissa, 5-night trip
Verified Expedia guest review

10/10 Exceptional

FREDDY, 2-night trip
Verified Hotels.com guest review