Holiday Inn Downtown - Mercy Area, an IHG Hotel

3.0 star property
Enjoy American cuisine and kids' meals while you connect to WiFi or plan your day of events nearby. Relax by the indoor pool after exploring downtown.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Downtown - Mercy Area, an IHG Hotel

Exterior
Exterior
Premium bedding, pillow-top beds, laptop workspace, blackout curtains
Property amenity
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Parking available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness centre
  • 24-hour business centre
  • Business centre
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The price is NZ$232
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
1050 6th Ave, Des Moines, IA, 50314

What's nearby

  • Wells Fargo Arena - 9 min walk
  • Iowa Events Center - 10 min walk
  • Des Moines Civic Center - 18 min walk
  • Hoyt Sherman Place - 3 min drive
  • Drake University - 3 min drive

Getting around

  • Des Moines International Airport (DSM) - 25 min drive
  • Free airport shuttle

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Buzzard Billy's - ‬13 min walk
  • ‪The Fort - ‬11 min walk
  • ‪Bud Zone - ‬11 min walk
  • ‪Domino's Pizza - ‬14 min walk

About this property

Holiday Inn Downtown - Mercy Area, an IHG Hotel

Holiday Inn Downtown - Mercy Area, an IHG Hotel puts you within a 15-minute drive of Jordan Creek Town Center. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Genevieve Restaurant, which serves American cuisine and is open for breakfast, lunch and dinner. There's a free airport shuttle and a bar/lounge, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 251 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Free off-site parking nearby
    • Street parking available
DONE

Transfers

    • Free airport shuttle from 7:00 AM to 10:30 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Travelling with children

  • Children's menu

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Conference space (8999 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Dining

Genevieve Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Cityscape Lounge – This lobby lounge specialises in American cuisine and only serves dinner. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10.95 per person

Children & extra beds

  • Rollaway beds are available for USD 11.20 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

Does Holiday Inn Downtown - Mercy Area, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Downtown - Mercy Area, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Downtown - Mercy Area, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Downtown - Mercy Area, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Downtown - Mercy Area, an IHG Hotel?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Holiday Inn Downtown - Mercy Area, an IHG Hotel?
Yes, a free airport shuttle is available from 7:00 AM to 10:30 PM at scheduled times.
What are the check-in and check-out times at Holiday Inn Downtown - Mercy Area, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Holiday Inn Downtown - Mercy Area, an IHG Hotel?
No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.
What is there to do at Holiday Inn Downtown - Mercy Area, an IHG Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and a picnic area.
Are there restaurants at or near Holiday Inn Downtown - Mercy Area, an IHG Hotel?
Yes, Genevieve Restaurant offers American cuisine.
What's the area around Holiday Inn Downtown - Mercy Area, an IHG Hotel like?
Holiday Inn Downtown - Mercy Area, an IHG Hotel is in Downtown Des Moines, a short 9-minute walk from Wells Fargo Arena and 10 minutes' walk from Iowa Events Center.

Holiday Inn Downtown - Mercy Area, an IHG Hotel Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

Run down but close to the hospital
We stayed because we had an early surgery the next day at the children's hospital, which the 2 minute drive was really easy to navigate to. The room was kind of falling apart - the secondary lock on the door was hanging on by half the screws, and very loose, the shower fixture was broken, and the vents in the shower were super dusty. I was up every hour thinking someone was going to break it, but that's probably just my paranoia. The pool did not have steps going into it, so it was difficult for my young son or anyone with disabilities to get in and out (there was a ladder). The pool temp was nice & warm, but the pool room was freezing! The lobby "bar" didn't allow children under 18 in after 8pm (even though there was not a single person there, and my son was well behaved on a tablet) so we had to visit with our local friends in the lobby. But it is what it is. Also, the parking lot was closed for renovations, so we had to park in the lot behind the hotels lot. That would have been nice to know prior to arrival. Overall, great location if you are going to Mercy, but I wouldn't stay there with my family again.
Emily, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend getaway
Very good, front desk was very help with hotel questions and questions about the area
Jon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jennifer, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Stacey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sue, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

zachary, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rosemary, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Location was great. Room was clean and spacious. Breakfast buffet was disappointing. Selection was good but food was not very warm.
Jacquie, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Good no complaints
OLIVER, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Andrea, 1-night trip
Verified Expedia guest review

6/10 Good

Not great
Parking lot was closed. Had to walk across to a different lot. Was never told when booking
Jeremy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vernon, 1-night trip
Verified Travelocity guest review

6/10 Good

Parking sucks. Rude bar tender. Room smelled. Pool unavailable due to a party. Should be a time limit even for the kids. It should be free breakfast due to the quality. All other staff were nice, rooms were cleaned and decent room prices
Jessica M, 2-night family trip
Verified Expedia guest review

6/10 Good

Mary, 5-night trip
Verified Orbitz guest review

2/10 Poor

Thought that breakfast was free, The room was hot even when they brought 2 fans up to the room. Had to park in a parking lot a block away very inconvenient for guests. Do better.
Anthony, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everything
Laverne, 4-night trip
Verified Expedia guest review

6/10 Good

Ok
Renee, 1-night family trip
Verified Expedia guest review

6/10 Good

.
Brent, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay here. We were in town for a baseball game so we didn’t use the room for more than sleeping, but it was very nice and quiet. I would definitely recommend 10/10!
Ashleigh, 1-night romance trip
Verified Expedia guest review

6/10 Good

Our room was so noisy it was as if we were sleeping on the highway. When we stay in Des Moines we will stay elsewhere next time.
Matt, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice. I wish breakfast was included. Close to downtown and shuttle to state fairgrounds
Ben, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jerrod, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hunter, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michele, 1-night trip
Verified Hotels.com guest review