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Crowne Plaza Santo Domingo, an IHG Hotel

5.0 star property
Luxury hotel with spa, near Malecon

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Santo Domingo, an IHG Hotel

Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Presidential Suite, Ocean View (Luxurious)
Junior Suite, 1 King Bed
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Casino
  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • Near the beach
  • Casino
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
The price is NZ$270
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 58 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 62.8 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Luxurious, Club Floor)

Minibar, in-room safe, desk, blackout curtains

Executive Suite (Luxurious, Club Floor)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 62.8 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Presidential Suite, Ocean View (Luxurious)

Presidential Suite, Ocean View (Luxurious)

Presidential Suite, Ocean View (Luxurious)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 175 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout curtains

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Club Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 33.1 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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8.6 out of 10, Excellent, (1421)
The price is NZ$236
includes taxes & fees
30 Dec - 31 Dec
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About the area

Map
Ave.George Washington 218, Santo Domingo, 2890

What's nearby

  • Malecon - 1 min walk
  • Calle El Conde - 17 min walk
  • Sambil Santo Domingo - 4 min drive
  • Centro Olimpico - 5 min drive
  • Blue Mall - 7 min drive

Getting around

  • Santo Domingo (JBQ-La Isabela Intl.) - 33 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 33 min drive
  • Joaquin Balaguer Station - 24 min walk
  • Casandra Damiron Station - 30 min walk

Restaurants

  • ‪Villar Hermanos - ‬5 min walk
  • ‪Terraza Napolitano - ‬8 min walk
  • ‪El Conuco - ‬9 min walk
  • ‪New Jersey Drink Liquor Store - ‬7 min walk
  • ‪Luna - ‬6 min walk

About this property

Crowne Plaza Santo Domingo, an IHG Hotel

Crowne Plaza Santo Domingo, an IHG Hotel features a casino and puts you only steps from Malecon. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body scrubs or aromatherapy. An outdoor pool, a poolside bar and a 24-hour fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 196 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets stay for free (dogs only, 1 total, up to 12 kg per pet)
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • Tennis
  • Shopping
  • Beach nearby

Working away

  • 24-hour business centre
  • 15 meeting rooms
  • Co-working spaces
  • Conference centre (33002 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Casino
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Nabu – On-site restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from January 2 2025 to February 2 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 2 January 2025 to 2 February 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100.00 per week

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Santo Domingo
Crowne Plaza Santo Domingo
Santo Domingo Crowne Plaza
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Crowne Plaza Santo Domingo Hotel
Crowne Plaza Santo Domingo
Crowne Plaza Santo Domingo, an IHG Hotel Hotel
Crowne Plaza Santo Domingo, an IHG Hotel Santo Domingo
Crowne Plaza Santo Domingo, an IHG Hotel Hotel Santo Domingo

Frequently asked questions

Does Crowne Plaza Santo Domingo, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Santo Domingo, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Santo Domingo, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM. The swimming pool will be unavailable from January 2 2025 to February 2 2025 (dates subject to change).
Are pets allowed at Crowne Plaza Santo Domingo, an IHG Hotel?
Yes, dogs stay for free, with a limit of 1 total and maximum weight of 12 kg per pet. A deposit of USD 100.00 per week is required. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Crowne Plaza Santo Domingo, an IHG Hotel?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at Crowne Plaza Santo Domingo, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Crowne Plaza Santo Domingo, an IHG Hotel?
Yes, there's a casino.
What is there to do at Crowne Plaza Santo Domingo, an IHG Hotel and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crowne Plaza Santo Domingo, an IHG Hotel also has a casino, an outdoor pool and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Crowne Plaza Santo Domingo, an IHG Hotel?
Yes, there's an on-site restaurant, Nabu.
What's the area around Crowne Plaza Santo Domingo, an IHG Hotel like?
Crowne Plaza Santo Domingo, an IHG Hotel is in Gascue, a short 1-minute walk from Malecon and 6 minutes' walk from Grand Casino Jaragua.

Crowne Plaza Santo Domingo, an IHG Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent location with great views
Great location. Friendly staff. Excellent breakfast. Beautiful views.
Azam, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

STEVEN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Santo Domingo in fall
A nice place to stay with waterfront views and close to the colonial area. The staff was excellent and the restaurant was good.
Christopher, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gina, 1-night family trip
Verified Hotels.com guest review

6/10 Good

fernando, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice Hotel, Nice Views!
This hotel has a great location overlooking the ocean, it also has a restaurant and casino. The staff members are so pleasant and make your stay even better. It has a parking lot under the hotel with direct access to the elevators so that was nice. The pool was also very nice with a bar on the deck. The rooms are nice and spacious! I will definitely be back.
Allen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dinning inside the hotel is a plus. You have to walk a few blocks to get decent restaurant. Local food
Andres, 1-night trip
Verified Expedia guest review

4/10 Fair

Fanny, 3-night business trip
Verified Hotels.com guest review

6/10 Good

The bathroom should be update the carpet do not look clean the capuchino has extra cost if you order it
fabio c, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kenia, 6-night trip
Verified Expedia guest review

8/10 Very good

Rooms are little bit old and they charge for using the refrigerator
ELEN, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nicole was very pleasant and polite. Will be coming back.
Richard, 1-night trip
Verified Expedia guest review

10/10 Exceptional

NPTI, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Rommy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alexander, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great experience
Abby, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Learie, 3-night trip
Verified Expedia guest review

6/10 Good

Very nice stay , hotel restaurant was very expensive
Denny, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

My family and I had a wonderful experience. We enjoyed the pool area and delicious food. Victor was awesome . He is very friendly and welcoming. I appreciate him making sure we felt comfortable during breakfast . Would I recommend Hotel Crown Plaza to friends and family? Of course ! I look forward to going back again.
Jessica, 4-night family trip
Verified Expedia guest review

2/10 Poor

Yessenia, 2-night trip
Verified Expedia guest review

6/10 Good

Marcus, 3-night trip
Verified Expedia guest review

10/10 Exceptional

MARCOS, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelent service.
RICARDO, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kendrick, 1-night trip
Verified Hotels.com guest review