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NH Ciudad de Santiago

4.5 star property
Luxury hotel with restaurant, near Plaza de Armas

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for NH Ciudad de Santiago

Lobby
1 bedroom, premium bedding, minibar, in-room safe
Lobby
Front of property
View from room
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Airport transfer
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 5 meeting rooms
  • Airport shuttle
  • Area shuttle

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Separate bedroom
  • Living room
  • Television
  • Daily housekeeping
The price is NZ$137
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room (New Style)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (New Style)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Extra Bed 3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Quadruple Room

1 bedroom, premium bedding, minibar, in-room safe

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Interior detail

Ola Santiago Providencia, Tapestry Collection by Hilton

Pool
Airport transfer
Free parking
Free WiFi
9.2 out of 10, Wonderful, (422)
The price is NZ$200
includes taxes & fees
24 Jan - 25 January 2025
Ola Santiago Providencia, Tapestry Collection by Hilton
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About the area

Map
Avda. Condell, 40, Santiago, Region Metropolitana, 11100

What's nearby

  • Medical Center Hospital Worker - 18 min walk
  • Santa Lucia Hill - 19 min walk
  • Costanera Center - 5 min drive
  • Plaza de Armas - 5 min drive
  • San Cristobal Hill - 14 min drive

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 23 min drive
  • Parque Almagro Station - 4 min drive
  • Matta Station - 5 min drive
  • Hospitales Station - 6 min drive
  • Salvador Station - 4 min walk
  • Baquedano Station - 10 min walk
  • Bustamante Park Station - 14 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Leboletó Café - ‬5 min walk
  • ‪Olan - ‬2 min walk
  • ‪Casino IBM - ‬4 min walk
  • ‪Bella Calabria - ‬2 min walk
  • ‪Café Real Madrid - ‬4 min walk

About this property

NH Ciudad de Santiago

At NH Ciudad de Santiago, you'll be within a 10-minute drive of Costanera Center and Plaza de Armas. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This luxurious hotel is also within a short drive of Parque Arauco Mall. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Salvador Station is 4 minutes and Baquedano Station is 10 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 122 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 25 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 15 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle within 100 km*
    • Shopping centre shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 to 36 per person
  • Airport shuttle service is offered for an extra charge of USD 42 per vehicle (one-way)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per accommodation, per night

Parking

  • Self-parking costs USD 15 per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

Nh Ciudad Santiago
Nh Ciudad Santiago Hotel
Nh Ciudad De Santiago Hotel Santiago
Nh Hotel Santiago
Nh Hotels Santiago
NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Santiago
NH Ciudad de Santiago Hotel Santiago

Frequently asked questions

Does NH Ciudad de Santiago offer free cancellation for a full refund?
Yes, NH Ciudad de Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Ciudad de Santiago?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 kg per pet. There's a charge of USD 25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at NH Ciudad de Santiago?
Yes. Self-parking costs USD 15 per day.
Is an airport shuttle service offered by NH Ciudad de Santiago?
Yes, an airport shuttle is available. The charge is USD 42 per vehicle one-way.
What are the check-in and check-out times at NH Ciudad de Santiago?
Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at NH Ciudad de Santiago and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near NH Ciudad de Santiago?
Yes, there's an on-site restaurant.
What's the area around NH Ciudad de Santiago like?
NH Ciudad de Santiago is in Providencia, a short 4-minute walk from Salvador Station and 6 minutes' walk from Clinica Santa Maria.

NH Ciudad de Santiago Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect for my needs
Jennifer, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hot and healthy breakfast
Excellent facility. Really liked the healthy and hot breakfast options including Fredh cut fruit and juices unlike what you find in US, unhealthy and frozen options. Very clean and friendly staff. My next stay I would prefer the same place
Dekesh Kumar, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Edith, 1-night trip
Verified Expedia guest review

4/10 Fair

Pésimo servicio check in y check out. Piden una cantidad de datos personales como si uno fuese criminal
Nicolas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

carlos, 1-night trip
Verified Expedia guest review

10/10 Exceptional

muy buen servicio
Muy buena experiencia, trato amable. Buen desayuno
Julio, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

El personal y las instalaciones. Perfecto todo.
ANA MARIA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A really beautiful hotel, right between the cool new district with great restaurants and the older part of the city. A very peaceful and pretty neighborhood but close to the main road to all the other key places in the city!
james, 1-night family trip
Verified Expedia guest review

2/10 Poor

JORGE, 1-night trip
Verified Expedia guest review

2/10 Poor

Worse NH hotel I ever stayed at!
I am beyond shocked with low quality and service this hotel provides. I stayed at multiple NH hotels in South America, Mexico and Spain and this is the absolute worse one. Cleaning of room was below any standards I ever seen with dirty cups and glasses, and dirty floor with footprints after cleaning. Staff at reception was cold, greet me once during entire stay. Worse of all was that at checkout I was charged additional 19% tax to my bill because I was paying with international debit card instead of credit card. Despite being non-Chile national with valid passport that I provided and foreign bank card as is stated in fine print of booking along with information all tax is included. Staff argued with me and I had plane to catch so I paid it but will further rise complain as it’s either incompetent staff or they are liars on booking terms conditions. Probably incompetent staff! There are much better and nicer hotels in Santiago. Avoid this one! And lastly room service is not open on Sunday , they don’t pick phone , and when order through their app it takes more than hour and they don’t read comments. Plus you can’t order any drinks as they are not there on menu! And again nobody picks the phone or read comments
Milos, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and good location
Robert, 1-night business trip
Verified Expedia guest review

6/10 Good

Staff was not very friendly at the front desk. Room was old and bare. No art on the walls. Hotel felt dated and average. This is a 3 star hotel not 4.
Christopher, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

maxwell, 1-night trip
Verified Expedia guest review

4/10 Fair

Disappointing 2nd stay
Disappointing 2nd stay at the hotel. When I checked in I was told the room had been refurbished but it was not ready. Wifi was installed later that day, I had issues with the key cards and the power kept tripping. I saw they undercharged me so I pointed it out. Rather than thank me they the check-in staff seemed irritated.
Arelys, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hector, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muy limpio, hermoso, buen servicio al cliente, me encantó la estancia en este hotel!
Claudia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

El servicio y atención muy buenos
ANA, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location!
John, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hector, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Overall, my stay at this hotel was good. I stayed at a room on the 11th floor. It was very spacious and quiet. It had a separate living room, separate large bedroom with a comfy king size bed, large bathroom and huge walk-in closet. The reason I did not give it 5 stars is because the gym was closed the whole week I stayed there. If I knew the gym was closed, I would have stayed somewhere else. They need to disclose that when booking and provide alternatives or compensation. Also, I ordered a burger as room service and it was not good. There are lots of great restaurants within walking distance. I would stay here again.
Marcos, 6-night trip
Verified Expedia guest review

8/10 Very good

Ok stay
Don, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room was spacious and comfortable. Staff was very friendly.
MARBELLA, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Juana, 4-night trip
Verified Hotels.com guest review