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Sheraton Astana Hotel

5.0 star property
Escape to this luxurious retreat where you can unwind by the garden or indulge in fine dining. Let your worries fade away with world-class spa treatments.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Astana Hotel

Banquet hall
Lobby lounge
2 restaurants, breakfast served
Exterior
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pet friendly
  • Electric vehicle charging point
  • Pool
  • Connecting rooms available
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Children's pool
  • 24-hour room service
  • 24-hour business center
  • 11 meeting rooms
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is $124
includes taxes & fees
$111 per night
Jan 27 - Jan 28

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Living room | Flat-screen TV

Premium Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 1798 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Toilet with electronic bidet
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room | Flat-screen TV

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 990 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Toilet with electronic bidet
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 667 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Toilet with electronic bidet
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Toilet with electronic bidet
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is $174
includes taxes & fees
$155 per night
Jan 31 - Feb 1
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About the neighborhood

Map
Syganak Street 60/1, Astana, Z05T6B0

What's nearby

  • Bayterek Tower - 11 min walk
  • Singing Fountain - 13 min walk
  • Astana Arena - 5 min drive
  • The US Embassy and the Consulate in Kazakhstan - 5 min drive
  • EXPO 2017 - 6 min drive

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 20 min drive
  • Astana Railway Station - 26 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Emiliya - ‬1 min walk
  • ‪Galmart - ‬10 min walk
  • ‪Mökki - ‬7 min walk

About this property

Sheraton Astana Hotel

When visiting Astana, Sheraton Astana Hotel is a great choice to consider. Guests can be pampered with spa services at the spa, and Emiliya, one of 2 restaurants, serves breakfast, lunch, and dinner. An indoor pool, a health club, and a fitness center are other highlights at this luxurious hotel.

Languages

English, Russian

At a glance

DONE

Hotel size

    • 287 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Pets

    • Pets allowed (1 total)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • 2 restaurants
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children's pool

Working away

  • 24-hour business center
  • 11 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Health club
  • An indoor pool
  • Shopping mall on site
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sheraton Spa & Fitness (limited services provided, booking required). The spa is equipped with a sauna. The spa is open daily.

Dining

Emiliya - This restaurant serves breakfast, lunch, and dinner.
SALTER'S - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately KZT 18150 to 18150 for adults, and KZT 9075 to 9075 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 3:00 PM and midnight can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from January 9 2025 to January 16 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for KZT 11200.0 per night

Pets

  • Pets are allowed for an extra charge of KZT 45000 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Frequently asked questions

Does Sheraton Astana Hotel offer free cancellation for a full refund?
Yes, Sheraton Astana Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Astana Hotel ?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Sheraton Astana Hotel ?
Yes, pets are welcome, with a limit of 1 total. There's a charge of KZT 45000 per accommodation, per stay.
Is parking offered on site at Sheraton Astana Hotel ?
Yes, there's free self and valet parking. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Astana Hotel ?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sheraton Astana Hotel and nearby?
Sheraton Astana Hotel has a spa and an indoor pool, as well as a health club and a garden.
Are there restaurants at or near Sheraton Astana Hotel ?
Yes, there are 2 onsite restaurants.
What's the area around Sheraton Astana Hotel like?
Sheraton Astana Hotel is in Yesil District, a short 11-minute walk from Bayterek Tower and 8 minutes' walk from Keruen.

Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Georgy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Kamal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aleksey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bruce, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing swimming pool and breakfast. Very helpful staff.
Timothy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel! Perfect location
Anastasia, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Tong, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

MIKHAIL, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient location and clean hotel. Good service.
Baurzhan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Top notch
Excellent hotel, best staff and amazing food and beverage options.
Bhavin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Liam, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I like the service, everyone is polite. my room is quite and very clean. I am very happy to stay with Sheraton. Thank you.
Natalina M, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location in the heart of Astana. I was able to walk to all the sights. The breakfast buffet was fantastic!
Nikos, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Daria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Duman, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Felix, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A kettle in the room is amazing perk.
Veronika, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff is friendly and nice, good location, breakfast is very nice.
Olga, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful clean hotel, wide room, loved the style, all stuff are super nice and everyone was very helpful when I had some questions to ask. Spa is very clean, perfect temperature water! Hotel is next to the shopping center. Only great memories! Next time we will get the same hotel!
Natalia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

No thanks.
Zhongwei, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel!
Beautiful hotel, great location, reception staff was very attentive, welcoming and friendly. Buffet was great. Will definitely recommend and return in the future!
Natalia, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

All was good
Natalja, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel
Great value for your money. The rooms are very nice, the food at the restaurants is good and the spa services are of high quality.
Ravi M, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ravi M, 1-night trip
Verified Hotels.com guest review